The Salvation Army Family Store & Donation Center
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About The Salvation Army Family Store & Donation Center
The Salvation Army Family Store & Donation Center in Anchorage, AK, offers a variety of secondhand items, including clothing, furniture, and household goods. These donated goods are sold to fund their Adult Rehabilitation Centers, providing essential support to individuals facing substance abuse issues.
Visitors often find a mix of treasures and necessities in a welcoming environment. While experiences can vary, many appreciate the helpful staff, including Sidney and Jessica, who contribute to a friendly atmosphere that encourages return visits.
Conveniently located in Anchorage, the store is easily accessible for both locals and tourists. Its central position makes it a great stop for anyone looking to shop or donate items while exploring the area.
Editor's Review
Visiting The Salvation Army Family Store & Donation Center in Anchorage can feel like a mixed bag. Many shoppers rave about the friendly staff and the thrill of finding great deals, while others express frustration with the store's customer service. Chandra Woodson captures the positive spirit when she says, 'The girls and guys there are wonderful.' In contrast, some reviews highlight a less welcoming atmosphere, with Natasha Guerrero sharing her experience of being profiled and treated rudely, stating, 'I do NOT steal and have always spent a decent amount whenever I shop here.' This store certainly stands out for its mission; sales from the thrift items help fund rehabilitation centers, making each purchase meaningful.
However, the experience can be tainted by inconsistent service. Bryan's review details a frustrating encounter about donations, where he felt dismissed and hung up on. It's clear that while the store has some wonderful treasures waiting to be found, interacting with the staff can sometimes be disheartening.
What We Like
- Friendly and helpful staff members
- Great selection of gently used items
- Sales support rehabilitation programs
Room for Improvement
- Inconsistent customer service experiences
- Some complaints about staff behavior
What Customers Are Saying
“The girls and guys there are wonderful.”
— Chandra Woodson
“I do NOT steal and have always spent a decent amount whenever I shop here.”
— Natasha Guerrero
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a range of secondhand items at affordable prices.
- You'll find everything from clothing to household goods, with new items regularly added.
- Prices are generally low, providing great value for shoppers looking for bargains.
Business Highlights
- ✓Financial donations accepted
- ✓Free pickup service for donations
- ✓Tax-deductible donations
- ✓Supports rehabilitation programs
- ✓Commonly accepts clothing, furniture, and appliances
- ✓Sales fund community services
Google Reviews
Watched the older native woman who I assume is a manager get the man of a white couple involved to rip the clothes out of a homeless woman’s hands. He didn’t appear to work there. It was super weird and unsettling to watch.
The moment i walked in they wrongly profiled me and followed me trying so hard to be inconspicuos they just looked ridiculously pathetic. I do NOT steal and have always spent a decent amount whenever i shop here.... rude and humiliating for nothing. ...
I love it there. The girls and guys there are wonderful. Sidney, Jessica and, all the others make you want to return. The sales items are awesome.
I came looking for a long coat which I didn't find. I did find a stuffed dog which I needed.
Horrible, they had a sign saying donations closed. So I called to ask if I was able to leave stuff assuming someone might have forgot to grab the sign when they opened since right above that sign said donations allowed during open hours. The lady tha...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to browse through different sections to find unique items.
Consider visiting on weekdays when it might be less crowded, allowing for a more relaxed shopping experience.
There's parking available nearby, making it convenient to stop by whether you're shopping or dropping off donations.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 6:00 PM
- sundayClosed
