The Salvation Army Thrift Store & Donation Center
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About The Salvation Army Thrift Store & Donation Center
The Salvation Army Thrift Store & Donation Center in Waipahu, HI offers a variety of secondhand clothing and household items at affordable prices. Shoppers can find everything from gently used apparel to unique home goods, making it a great spot for budget-conscious buyers.
The atmosphere in the store is typical of a thrift shop, providing a casual and laid-back shopping experience. However, some customers have noted issues with staff behavior, which can affect the overall shopping experience.
Located in Waipahu, this thrift store is accessible and easy to find. It’s in a bustling area, so you might want to keep an eye out for parking as it can get busy during peak hours.
Editor's Review
The Salvation Army Thrift Store & Donation Center in Waipahu, HI, offers a mixed bag of experiences that reflect both its strengths and weaknesses. Customers appreciate the store's cleanliness and organization, particularly noting that the clothing section is color-coded, making it easier to find specific items. As Liz De La Rosa noted, 'I’m pleasantly surprised at the cleanliness and how they have a great selection of clothing!' However, the store has its share of complaints, particularly regarding customer service.
Multiple reviews call out the unprofessional behavior of certain employees. Luceil Kershank shared a frustrating encounter with a worker yelling and being rude when she inquired about her son. This echoes sentiments from other customers who have cited a lack of friendly service, with Terina Duncan saying, 'The customer service is not the most friendly, but they don’t bother you while you’re looking around either.'
Pricing is another hot topic. While some shoppers feel that the prices are fair for what they find, others believe that certain items are overpriced, especially when they’re damaged or incomplete. Sunita RAWR pointed out that 'prices represent eBay asking prices for collectibles,' indicating a disconnect between expectations and reality. Overall, this thrift store has some solid finds but is hindered by inconsistent service and pricing that might leave some shoppers disappointed.
What We Like
- Clean and well-organized store
- Color-coded clothing sections
- Helpful donation attendants
Room for Improvement
- Inconsistent customer service
- Some items are overpriced
What Customers Are Saying
“I’m pleasantly surprised at the cleanliness and how they have a great selection of clothing!”
— Liz De La Rosa
“Prices represent eBay asking prices for collectibles and some items are priced absolutely too high.”
— Sunita RAWR
What Shoppers Say
Based on analysis of 5 customer reviews
“Disgusting amount of disrespect.”
“Pleasantly surprised at the cleanliness.”
“Low/medium opportunity to score cool items.”
“Some items are priced absolutely too high.”
Insider Tips
Visit during off-peak hours for better service.
Be cautious of pricing on collectible items.
Thrift & Consignment Stores Details
Current Specials
Unique deals during holiday sales
What to Expect
- Expect a casual shopping atmosphere typical of thrift stores.
- You'll find a mix of clothing and household items, though the selection can vary widely.
- Prices are generally low, making it a good option for budget shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
The male employee with the glasses needs to be handled!!! The way he speaks to customers AND his own coworkers is not ok. And the female manager needs to go. Absolutely appalling language and behavior. I appreciate the helpful donation attendant thou...
WORKER WITH BROWN SHIRT AND LONG THICK BLACK HAIR was unprofessional. He was SITTING AT THE DESK and wasn't doing his job. On his PHONE and YELLING at customers. Disgusting amount of disrespect. I was asking him if he seen my son after dropping off ...
The outer area can get really ghetto and dirty. The store itself is a typical thrift/salvation army ambiance with low/medium opportunity to score cool items. I frequent this one a lot because it is nearby. Lately the prices represent eBay asking pri...
Pleasantly surprised at the cleanliness and How they have a great selection of clothing! It’s color coded too which makes it better to find something in a specific color! Definitely will return!
The store is small but well organized. The customer service is not the most friendly, but they don't bother you while you're looking around either, so I guess it's a decent trade off.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to browse as the store can be a bit crowded.
Try to go earlier in the day for a better selection and less foot traffic.
Look for nearby parking options to avoid the hassle during busy hours.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 7:00 PM
- sunday10:00 AM - 6:00 PM