Goodwill Outlet Store

Open Now
Est. 1992
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Goodwill Outlet Store in Honolulu, HI

About Goodwill Outlet Store

Goodwill Outlet Store in Honolulu offers a unique shopping experience for those looking for secondhand treasures. You'll find a wide range of items, from clothing to household goods, all available at discounted prices.

The atmosphere can be hit or miss, with some customers noting mixed experiences regarding service. While you might find a friendly face among the staff, others have reported less than satisfactory interactions.

Located in the heart of Honolulu, this outlet is easily accessible for both locals and visitors. The store's central location makes it a convenient stop while exploring the area.

Editor's Review

The Goodwill Outlet Store in Honolulu presents a unique shopping experience that diverges sharply from traditional thrift stores. Family-owned since 1992, this location offers a mix of bargains and challenges that have garnered a range of opinions from visitors. Many shoppers find excitement in the treasure-hunting aspect of digging through blue bins filled with donated items. As Daniel White noted, "You must know what you're getting into before you go. Everything is dumped into blue bins...You dig through the bins to try to find something you'll want." This chaotic yet thrilling environment seems to resonate with those willing to put in the effort.

However, not all feedback is glowing. Some customers express disappointment, particularly regarding cleanliness and customer service. K. C. went so far as to call the prices "insulting and disrespectful for literal trash," highlighting a common sentiment about the quality of items in the bins. Mia Ruiz shared her own struggles with customer service, stating, "the cashier was so incredibly rude that I left right after our interaction." While several reviews mention friendly staff, the inconsistency leaves some shoppers frustrated.

For families and bargain hunters who enjoy the thrill of the hunt, the store also features organic produce and closeout deals, adding a layer of value not typically found in standard Goodwill locations. Joy Roldan reflected positively on visiting with her kids, noting the necessity for patience when sifting through items but appreciating the kindness of the staff. Overall, this Goodwill outlet strikes a balance between the excitement of second-hand shopping and the need for a bit of patience and discernment.

Best for: This store is best for families and bargain hunters who enjoy a treasure-hunting experience.

What We Like

  • Great for finding unique bargains
  • Friendly and helpful staff
  • Regularly updated inventory with new arrivals

Room for Improvement

  • Cleanliness issues reported
  • Inconsistent customer service experience

What Customers Are Saying

β€œYou must know what you're getting into before you go. Everything is dumped into blue bins...”

β€” Daniel White

β€œLet me start off my saying this place is not the usual GW outlet where you pay .99 or even 1.99 per lbs.”

β€” K. C

What Shoppers Say

Based on analysis of 5 customer reviews

PricesBelow Average

β€œTheir prices are insulting and disrespectful”

QualityBelow Average

β€œExamine it and see it has a bunch of holes”

StaffMixed

β€œThe worker is super nice and helpful”

AtmosphereMixed

β€œIt can be a bit chaotic”

ParkingBelow Average

β€œParking tends to be full all the time”

Best for: Bargain hunters willing to sift through items for deals

Insider Tips

Be patient while digging through bins

Visit during off-peak hours for better parking

Bring water as there is no AC

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect to sift through bins filled with various items, which can lead to some interesting discoveries.
  • The product selection varies widely, so you never know what you might find on any given day.
  • Pricing can be unpredictable, with some shoppers feeling that certain items are overpriced for their condition.

Business Highlights

  • βœ“Community-based organization focused on job training and education
  • βœ“Supports sustainable practices by promoting responsible reuse
  • βœ“Offers personalized, one-on-one support for job seekers

Google Reviews

K. C
K. C4 months ago
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Let me start off my saying this place is not the usual GW outlet where you pay .99 or even 1.99 per lbs. Their prices are insulting and disrespectful for literal trash. Yes, its trash they couldn't put in their regular stores. Occasionally you mught ...

Mia Ruiz
Mia Ruiz2 months ago
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This was my first time at this location, and I was very disappointed with the customer service. Granted it’s a Goodwill so the bar is already pretty low. But the cashier was so incredibly rude that I left right after our interaction. No aloha.

Kate Retherford
Kate Retherford2 years ago
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Stopped by the bins to see what the experience was like in Hawai’i (visiting from seattle). It’s a similar experience to Seattle, but everyone is so much nicer and super chill. Bin rotations aren’t as frequent.

Joy Roldan
Joy Roldan3 years ago
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Its a good place for bargain its our first time coming with my 3 kids. The worker is super nice and helpful. You just need to be more patient in digging. No ac so hot but they got vending machine for cold drinks. Parking tends to be full all the tim...

Daniel White
Daniel White10 months ago
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This is an outlet location. You must know what you're getting into before you go. See the photos. Everything is dumped into blue bins that are wheeled out to the sales floor. Then you dig through the bins to try to find something you'll want. Th...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, be prepared to dig through bins and take your time to find hidden gems.

Try to visit during the week when it's less crowded, as weekends can get busy and chaotic.

There are other shops and eateries nearby, so consider making a day of it and exploring the local area after your visit.

Hours

  • monday9:00β€―AM - 5:00β€―PM
  • tuesday9:00β€―AM - 5:00β€―PM
  • wednesday9:00β€―AM - 5:00β€―PM
  • thursday9:00β€―AM - 5:00β€―PM
  • friday9:00β€―AM - 5:00β€―PM
  • saturday9:00β€―AM - 5:00β€―PM
  • sunday9:00β€―AM - 5:00β€―PM

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Customer Reviews