Hope Ministries Thrift Store
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About Hope Ministries Thrift Store
Hope Ministries Thrift Store in Des Moines, IA, offers a variety of secondhand items, including clothing, furniture, and household goods. This thrift store supports a good cause, providing funding for Hope Ministries' programs aimed at helping those in need.
As you walk through the store, you'll find clothing displayed neatly, but some other items might feel a bit haphazardly arranged. The atmosphere is a mix of thrift store charm and the hustle of a community gathering place, making it a unique shopping experience.
Located conveniently in Des Moines, the thrift store is accessible and easy to find. There's plenty of parking available, making it a hassle-free stop for anyone looking to thrift.
Editor's Review
Hope Ministries Thrift Store in Des Moines, IA, has a mixed reputation among customers, as reflected in its 3.8 out of 5 rating from 263 reviews. While some shoppers commend the store's mission to support meals and shelter programs, others express frustration over pricing and customer service. As Chad Gonzalez noted, many believe that 'furniture and antiques were at absurd prices for it being a charity shop.' This sentiment echoes throughout several reviews, with customers feeling that prices have ascended to levels comparable to retail, leaving a sour taste in the mouths of loyal patrons.
Furthermore, management changes have sparked a noticeable shift in customer experience, with Cheri Olerich stating, 'Since taking over this summer, prices have doubled, even tripled.' Such price hikes have led numerous reviewers, like Ellen Tait, to question the store's commitment to its charitable roots, as she lamented the 'outrageous' costs on donated items. Despite these drawbacks, the store has a dedicated customer base who appreciate its new inventory each Tuesday and family-owned status since 1992.
What We Like
- Family-owned since 1992, giving a personal touch
- Supports local meals and shelter programs
- New inventory every Tuesday keeps offerings fresh
Room for Improvement
- Prices perceived as too high for a thrift store
- Customer service issues reported with management
- Difficulty in donation process, as mentioned by some customers
What Customers Are Saying
“Furniture and antiques were at absurd prices for it being a charity shop.”
— Chad Gonzalez
“Since taking over this summer, prices have doubled, even tripled.”
— Cheri Olerich
What Shoppers Say
Based on analysis of 5 customer reviews
“The prices have become absolutely ridiculous”
“The manager was rude and the merchandise is pr”
“Waited 15 minutes and still no one showed up”
“The craft items area is a hot mess”
Insider Tips
Be prepared for high prices on used items
Call ahead to ensure someone is available for donations
Thrift & Consignment Stores Details
Certifications
Current Specials
New inventory every Tuesday
What to Expect
- You might find a mix of well-organized clothing and more casually displayed items throughout the store.
- Expect to see a variety of secondhand goods, from everyday clothing to unique finds in furniture and home decor.
- Pricing can be a bit on the higher side compared to typical thrift stores, so be prepared for that.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Proceeds support meals and shelter programs
- ✓Donation pick-up available
- ✓Specialty items may be resold through partnerships
Google Reviews
The prices at this thrift store are ridiculous. Over-inflated and over-priced. The clothing is displayed nicely but that’s it. Everything else is thrown on a shelf or tossed in a basket. The craft items area is a hot mess. I asked for a price on some...
I have already sent this as an email to you, but I believe everyone needs to see this, because I know I’m not the only one who feels this way.* I am writing to you today because I am disturbed by my visit to your Des Moines stores the other day. The...
Haven't been here recently but avid donator. Decided to go in and shop and was shocked at the pricing ,furniture and "antiques" were at absurd prices for it being a charity shop and its location. If that doesnt change I can see sales/donations decrea...
It’s sad how much management has changed things. Since taking over this summer, prices have doubled, even tripled. Dollar store items are priced over $1, sometimes up to $5… see photos. I can go down the street and buy jeans, coats, dresses for at le...
Came to donate like 5 bags full of clothes. Went in the donations area and hollered hello multiple times, waited 15 minutes and still no one showed up. Maybe install a bell or something so people can actually donate.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore all corners of the store as the layout can be a bit eclectic.
Consider visiting during the week when it may be less crowded, allowing for a more relaxed shopping experience.
There are usually plenty of parking spots available, so you won't have to worry about finding a place to leave your car.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday10:00 AM - 8:00 PM