Goodwill- San Mateo

Closed
Est. 1941
★★★☆☆3.8
Goodwill- San Mateo in Albuquerque, NM

About Goodwill- San Mateo

Goodwill in San Mateo is a local thrift store where you can find a variety of secondhand items, including clothing, furniture, and household goods. It's a great spot for those looking to score unique finds while supporting a good cause.

The atmosphere is casual and welcoming, with friendly staff who are eager to assist you. However, some customers have noted inconsistencies in the store's cleanliness and organization compared to previous visits.

Located in Albuquerque, NM, Goodwill San Mateo is easy to access, making it a convenient stop for thrifting. There's ample parking available, so you won't have to worry about finding a spot.

Editor's Review

Goodwill in San Mateo, Albuquerque, New Mexico, boasts a mixed reputation, reflected in its 3.8 out of 5 rating based on 635 reviews. The store is often praised for its mission as a nonprofit agency aimed at helping New Mexicans find jobs, with many reviewers highlighting its free job training and career coaching programs. However, the data tells a different story when it comes to customer satisfaction. As Chris Ortiz lamented, 'This place has really gone downhill... there is nothing worth buying and the staff is not very friendly.' This sentiment resonates with other reviews that note a decline in both product quality and service.

While some customers appreciate individual staff members, like Andrew, who is described as 'SUPER helpful' for managing online auction pickups, others express frustration with inconsistent hours. Jacqui Fulton pointed out that the store often closes early, stating, 'Sucks to drive all the way here to find out that they closed up 20 minutes early.' This inconsistency can be particularly aggravating for those relying on the store's hours to access its offerings.

Best for: Individuals interested in job training or unique thrift items, particularly veterans and seniors.

What We Like

  • Mission-driven focus on job training and career coaching
  • Helpful staff members, particularly in specific situations
  • Unique finds available for those willing to search

Room for Improvement

  • Inconsistent store hours leading to customer frustration
  • Declining product quality and pricing concerns
  • Limited helpfulness of job programs for certain demographics

What Customers Are Saying

'If you ever have to pick up an online auction item from the Albuquerque location, the manager Andrew is SUPER helpful!'

Cicatrix Andschemes

'The programs aren't at all helpful... Sad to say most charities just waste tax and donated money on staff and programs that waste a job seeker's time.'

Ercushka Kulmetov

'Be great if they actually stayed open until they’re supposed to.'

Jacqui Fulton

What Shoppers Say

Based on analysis of 5 customer reviews

StaffGood

Andrew is SUPER helpful!

HoursBelow Average

They closed up 20 minutes early.

QualityBelow Average

$80 for a used 30 year old suit.

ProgramsBelow Average

The programs aren't at all helpful.

Best for: Customers seeking helpful staff but wary of pricing and program quality.

Insider Tips

Call ahead to confirm store hours.

Research prices online before buying.

Visit when staff is available for assistance.

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect a mix of gently used items at affordable prices.
  • You'll find a rotating selection of clothing, furniture, and household items, so there's often something new to discover.
  • Prices are generally budget-friendly, making it a good option for thrift shoppers.

Business Highlights

  • Family owned since 1941
  • Offers free job training and employment services
  • Supports veterans with specialized programs
  • Provides life skills and wellness classes
  • Donations fund community programs

Google Reviews

Cicatrix Andschemes
Cicatrix Andschemes2 weeks ago
★★★★★

If you ever have to pick up an online auction item from the Albuquerque location, the manager Andrew is SUPER helpful! They made a superb decision in choosing him.

Jacqui Fulton
Jacqui Fulton7 months ago
☆☆☆☆

Be great if they actually stayed open until they’re suppose to. Sucks to drive all the way here to find out that they closed up 20 minutes early (or more). Sure it happens all the time. Oh to add: I tried calling several times on my way here, but no ...

Chris Ortiz
Chris Ortiz4 months ago
☆☆☆☆

This place has really gone down hill I would come here every week to find good items it has been awhile I was sick but this store was not up to par I remember when the store manager was a young man Anthony and I believe Johnny were in charge this was...

Murray Law
Murray Law3 months ago
☆☆☆☆

This place makes me laugh. Whoever prices their suits should do more research. They 1990s out of style damaged mens suit and asking $80 lmbo. I could buy a never model of the exact same suit on ebay for half the price. It is hilarious. Shame on goodw...

Ercushka Kulmetov
Ercushka Kulmetov2 months ago
☆☆☆☆

The programs aren't at all helpful they mostly just give you a stack of papers and send you on your way especially if you aren't a veteran or of a certain age they don't help at all. The jobs program is just a case worker telling you to apply at jobs...

Reviews from Google

Specialties

Job trainingCommunity support services

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, take your time to browse through the racks, as you never know what treasures you might find.

Try to go early in the day to avoid crowds and to get the best selection of items.

Consider checking out nearby eateries or coffee shops for a quick bite before or after your visit.

Hours

  • monday9:00 AM - 8:00 PM
  • tuesday9:00 AM - 8:00 PM
  • wednesday9:00 AM - 8:00 PM
  • thursday9:00 AM - 8:00 PM
  • friday9:00 AM - 8:00 PM
  • saturday9:00 AM - 8:00 PM
  • sunday10:00 AM - 6:00 PM

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Customer Reviews