Goodwill- San Mateo
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About Goodwill- San Mateo
Goodwill Industries of New Mexico is a nonprofit agency focused on helping New Mexicans find jobs and access essential social services. They primarily fund their programs through the sale of donated items, making every purchase you make contribute to community initiatives.
When you step into Goodwill - San Mateo, you’ll find a welcoming atmosphere filled with diverse secondhand items. It's a place where you can enjoy the thrill of the hunt while supporting a good cause.
Located in Albuquerque, NM, this Goodwill store is easily accessible, making it convenient for anyone in the area. Whether you're driving or using public transport, you'll find it straightforward to reach this community hub.
Editor's Review
With an overall rating of 3.8 out of 5 from 640 reviews, Goodwill- San Mateo in Albuquerque, NM, showcases a blend of strengths and weaknesses that paint a vivid picture of the shopping experience. Reviewers frequently commend the store for its staff's helpfulness and the community programs it supports. For instance, Ashley Gill highlighted, 'Lorenzo and his team was able to recover the majority of the toys for us and went above and beyond to save the day.' This indicates a commitment to customer service that resonates with many visitors.
However, the data tells a different story when it comes to consistency. Multiple reviewers echoed frustrations over the store's operating hours, with Jacqui Fulton lamenting that her visit was thwarted by the store closing early. Such inconsistencies can lead to dissatisfaction among customers who rely on those hours.
Another recurring theme is the pricing strategy. Murray Law pointed out the absurdity of a 1990s suit priced at $80, asserting that newer models are available for half that price on eBay. This kind of pricing misstep can deter bargain hunters, who traditionally flock to thrift stores for good deals.
What We Like
- Friendly and helpful staff who go the extra mile
- Supports community programs and offers job training
- Positive experiences with online auction item pickups
Room for Improvement
- Inconsistent operating hours leading to customer frustration
- Pricing strategies can be questionable, especially for outdated items
What Customers Are Saying
“'I mistakenly donated my son's entire Nerf gun collection. Lorenzo and his team was able to recover the majority of the toys for us and went above and beyond to save the day.'”
— Ashley Gill
“'Be great if they actually stayed open until they’re supposed to.'”
— Jacqui Fulton
“'Whoever prices their suits should do more research.'”
— Murray Law
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a friendly shopping experience with helpful staff ready to assist you.
- The product selection varies widely, so you never know what hidden gems you might uncover.
- Prices are generally affordable, making it a great place to find deals while supporting community programs.
Business Highlights
- ✓Nonprofit agency helping New Mexicans find jobs
- ✓Free programs and services funded by donations
- ✓Specialized support for veterans and seniors
- ✓Hands-on training courses available
- ✓Opportunities for community employment
- ✓Donation centers available across the state
Google Reviews
I mistakenly donated my son's entire Nerf gun collection. I pleaded with the staff to please see if they can find the tub from a couple days before. Lorenzo and his team was able to recover the majority of the toys for us and went above and beyond to...
Be great if they actually stayed open until they’re suppose to. Sucks to drive all the way here to find out that they closed up 20 minutes early (or more). Sure it happens all the time. Oh to add: I tried calling several times on my way here, but no ...
If you ever have to pick up an online auction item from the Albuquerque location, the manager Andrew is SUPER helpful! They made a superb decision in choosing him.
This place has really gone down hill I would come here every week to find good items it has been awhile I was sick but this store was not up to par I remember when the store manager was a young man Anthony and I believe Johnny were in charge this was...
This place makes me laugh. Whoever prices their suits should do more research. They 1990s out of style damaged mens suit and asking $80 lmbo. I could buy a never model of the exact same suit on ebay for half the price. It is hilarious. Shame on goodw...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're new to Goodwill, take your time to explore the different sections—there's often something for everyone.
Try to visit during the week to avoid busier weekend crowds for a more relaxed shopping experience.
Check for nearby parking options, as it can get busy during peak hours, and plan to arrive a bit early to find a spot.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday10:00 AM - 6:00 PM
