Twig Thrift Shop
Closed
About Twig Thrift Shop
Twig Thrift Shop in Alexandria, VA, offers a variety of secondhand items including clothing, jewelry, shoes, and decorative items. As a thrift store, it provides a treasure hunt experience for shoppers looking for unique finds at affordable prices.
The atmosphere at Twig is friendly and welcoming, with volunteers who are passionate about raising money for local hospitals. Shoppers often enjoy the thrill of discovery while browsing through the store's diverse selection.
Located in Alexandria, Twig Thrift Shop is easily accessible and offers a cozy shopping environment. It's a popular spot for locals and visitors alike, making it a great addition to your day out in the area.
Editor's Review
With an overall rating of 4.3 out of 5 based on 52 reviews, Twig Thrift Shop in Alexandria, VA, attracts a diverse crowd of bargain hunters. The data tells a different story than conventional thrift shop experiences, as many customers highlight the quality and selection of items available. Hilda Kroll expressed the sentiment well: 'It's always fun to look around Twig, and you know that if you find a little treasure, the money is going to a good cause.'
Several reviewers noted the shop's positive impact, as all proceeds benefit Inova Alexandria Hospital. This altruistic angle resonates with many shoppers, adding value beyond just the retail experience. Quality clothing and accessories are consistently mentioned, with one customer stating, 'The merchandise is high quality and everything is well curated' (Laura Heilman).
However, the volunteer-run nature of the shop has led to mixed experiences regarding customer service. Several reviewers voiced concerns about the demeanor of some staff members. For example, one shopper mentioned feeling unwelcome due to 'snobby' behavior, which detracted from the overall experience. This suggests a need for better training or oversight of the all-volunteer staff.
What We Like
- High-quality clothing and accessories
- Friendly and helpful volunteer staff
- All proceeds support a local hospital
Room for Improvement
- Inconsistent customer service quality
- Some negative experiences reported with staff demeanor
What Customers Are Saying
“Bargains on clothing, jewelry, shoes, decorative items and more.”
— Hilda Kroll
“The shop itself is always clean and neat. The wonderful staff are friendly...”
— Laura Heilman
What Shoppers Say
Based on analysis of 5 customer reviews
“Many of the staff helpers... are snobs.”
“The merchandise is high quality and well curated.”
“Great deals, great volunteers.”
“The shop itself is always clean and neat.”
Insider Tips
Be cautious of staff interactions.
Check clothing for damages before purchasing.
Thrift & Consignment Stores Details
What to Expect
- You'll enjoy a friendly shopping experience with helpful volunteers.
- Expect to find a diverse selection of gently used items at great prices.
- The shop offers excellent value, with proceeds going to support local hospitals.
Business Highlights
- ✓Established in 1933
- ✓All proceeds benefit Inova Alexandria Hospital
- ✓Specializes in quality clothing and accessories
- ✓All-volunteer staff
- ✓Hosts Annual Historic Alexandria Homes Tour
- ✓Top Ten thrift store in Virginia
Google Reviews
Racial Profiling would not recommend! My friend and I were in the book section in the basement where we were yelled at to hurry up. When I tried to take a picture of the book to purchase at a later time, volunteers turned off ALL the lights in the b...
It's always fun to look around Twig, and you know that if you find a little treasure, the money is going to a good cause. Bargains on clothing, jewelry, shoes, decorative items and more.
Great deals, great volunteers. The prices are more than fair and the volunteers strongly care about raising money for the hospital, and are friendly, helpful, and fun to talk to. There's a great selection clothes in good to new condition. One sugges...
One of my favorite thrift stores. I visit The Twig every time I am in Alexandria and I never fail to find at least one treasure. The merchandise is high quality and everything is well curated. The shop itself is always clean and neat. The wonderful ...
Many of the staff helpers (all ladies) that run the TWIG thrift shopn are snobs. Ugghhh. I can give examples but we all know what a snob is. That is the main reason why I rate it with 2 stars. Customer service is important For a good shopping expe...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time exploring all the different sections of the store.
Try to visit on a Wednesday when they're open, as the store is closed on Mondays and Tuesdays.
Look for nearby parking options to make your visit more convenient.
Hours
- mondayClosed
- tuesdayClosed
- wednesday10:00 AM - 8:00 PM
- thursday10:00 AM - 8:00 PM
- friday10:00 AM - 3:00 PM
- saturday10:00 AM - 4:00 PM
- sundayClosed