Goodwill of Greater Washington Retail Store
Closed
About Goodwill of Greater Washington Retail Store
Goodwill of Greater Washington Retail Store offers a variety of secondhand goods, including clothing, household items, and unique finds. As part of the larger Goodwill organization, they also support job training and placement programs in the community.
Visitors often find a compact but organized space filled with a mix of everyday essentials and one-of-a-kind treasures, though some shoppers wish for a larger selection. The atmosphere can be lively, with customers browsing through racks and engaging with friendly staff.
Located in Washington, DC, this store is accessible, though parking can be a bit tricky on busy days. If you’re driving, consider using the nearby garage as street parking can be limited.
Editor's Review
Goodwill of Greater Washington Retail Store, located in the heart of Washington, DC, garners a solid 3.9 out of 5 based on nearly 500 reviews. This store stands out for its warm atmosphere and dedicated staff. Many customers rave about the welcoming environment, with one reviewer, Stephanie H., noting, "Evelyn makes every trip there feel like I’m meeting up with an old friend." It’s these little touches that really enhance the shopping experience.
However, not all feedback is glowing. Some patrons express frustration with the store's smaller layout compared to its previous location. Steph Tarno mentioned, "the new location is much smaller...I wish the selection was bigger and nicer." Others have noted issues with the organization of items, particularly regarding clothing sizes, which can lead to a frustrating search for the right fit. Ella Berishev pointed out that the pants were organized from small to XL, which can be tedious to sift through.
Despite these challenges, returning customers appreciate the helpfulness of the staff. Sherry Kolbe described her first donation drop-off as a breeze, stating, "As soon as I drove up, 3 men came out to help you unload." It’s this combination of friendly service and community spirit that keeps shoppers coming back, even if the merchandise selection could use a boost.
What We Like
- Friendly and helpful staff create a welcoming atmosphere
- Easy access for donation drop-offs
- Great finds, including designer pieces and high-quality clothing
Room for Improvement
- Limited space with a smaller selection than before
- Clothing organization could be improved for easier shopping
What Customers Are Saying
“Evelyn makes every trip there feel like I’m meeting up with an old friend.”
— Stephanie H.
“As soon as I drove up, 3 men came out to help you unload.”
— Sherry Kolbe
What Shoppers Say
Based on analysis of 5 customer reviews
“Wish the selection was bigger and nicer.”
“Employees are polite and kind.”
“Really easy access.”
“I could not find street parking.”
“They wanted to charge me over $200 for my generosity.”
Insider Tips
Consider visiting on weekdays for easier parking.
Check the donation policies before planning your visit.
What to Expect
- Expect a compact shopping experience with a mix of everyday items and unique secondhand finds.
- You'll find clothing organized primarily by size, though some shoppers suggest a more detailed organization by waist size would enhance the experience.
- Prices are generally affordable, making it a great place for bargain hunters looking for value.
Google Reviews
I believe their pick up policies have changed. Several years ago they picked up my donation with no problem. I just tried to book a pick up a donation online. They wanted to charge me over $200 for my generosity. Like so many others in Washington. I ...
new location is much smaller (so more compact) than the previous one. i could not find street parking on a sunday and parked in the garage. a worker said that she thinks they will always validate (only one hour) but the sign says “today only” which i...
Wish the selection was bigger and nicer. I didn’t like how the pants were organized small to XL, it took too long to find pants that were my size. i wish they were organized by actual waist sizes
This Goodwill is awesome. I have found plenty of designer and high-quality pieces and the shopping environment is so welcoming. The employees are polite and kind, greet you when you walk, and go out of their way to make things easier for you. Even th...
first time dropping off donations today, really easy access. As soon as drive up, 3 men come out to help you unload. everyone very helpful and nice, So glad it is closer to me now!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, take some time to browse through the entire store, as you never know what hidden gems you might find.
Visit during weekdays for a quieter shopping experience, as weekends can get busy.
Look for nearby parking garages if street parking is full, as they often validate tickets for shoppers.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 7:00 PM
- sunday10:00 AM - 6:00 PM