Goodwill
Closed
About Goodwill
Goodwill in Greenville, AL, is a secondhand store offering a wide range of items, including clothing, household goods, and unique finds. It's a great place for thrift shoppers looking to score deals while supporting a good cause.
While the store has potential, some visitors have noted that the customer service can be hit or miss. The atmosphere is typical of a thrift store, with racks of clothing and various items organized throughout the space, but the overall friendliness of staff can vary.
Located conveniently in Greenville, Goodwill is accessible for both locals and visitors. There's ample parking available, making it easy to stop by and browse through their selection.
Editor's Review
Customer reviews for Goodwill in Greenville, AL reveal a split opinion. On one hand, many shoppers appreciate the clean environment and wide selection of items. As Aunteejudy Taylor pointed out, 'Very clean, staff was friendly. Prices are well displayed.' This sentiment aligns with others who praise the organization and cleanliness of the store. However, the data tells a different story when it comes to customer service. Multiple reviewers noted unpleasant interactions with staff. Alicia Kirchoff remarked, 'The store employees were extremely rude from the moment I walked through the door.' This recurring theme highlights a significant area for improvement.
Moreover, while shoppers like Linda Owens found some good deals, she noted, 'Clothing cost more than you would think it would cost at a Goodwill.' This observation raises questions about pricing strategies typically associated with thrift stores, potentially deterring bargain hunters. Overall, the store’s consistent freshness, with new inventory every Tuesday, offers a draw for regular customers looking for unique finds.
What We Like
- Clean and organized store environment
- Friendly staff in some instances
- Wide variety of merchandise
- New inventory every Tuesday
Room for Improvement
- Inconsistent customer service
- Higher than expected prices for clothing
- Occasional emptiness of shelves
What Customers Are Saying
“Everytime I go into the store the lady with the short hair will not speak to me.”
— Eden W
“Their store may be organized and cleaned, but they definitely need to work on the customer service.”
— Alicia Kirchoff
What Shoppers Say
Based on analysis of 5 customer reviews
“Employees were extremely rude from the moment I walked in.”
“Wide selection of items at those good, 2nd-hand prices.”
“Clothing cost more than you would think.”
“Very clean, staff was friendly.”
Insider Tips
Expect varying prices on clothing items.
Look for books as they might have a good selection.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a mix of clothing and household items, but be prepared for varying organization in the racks.
- You'll find an assortment of products, although some clothing may not be perfectly sorted by size.
- Prices are generally higher than you might expect for a Goodwill, so keep that in mind while shopping.
Business Highlights
- ✓Family owned since 1992
- ✓Nearly 90¢ of every dollar earned supports job training and placement services
- ✓Operates 9 retail stores around Central Alabama
- ✓Offers donation drives and vehicle donation services
- ✓Provides job assistance and career services
Google Reviews
Everytime I go into the store the lady with the short hair will not speak to me. She speaks to everyone else but not me. I don't know why she hates me, I have never done anything but maybe ask a question about how often they get books.
The store employees were extremely rude from the moment I walked through the door. They have signs everywhere telling customers what NOT to do. I felt like I was being treated as a dumb teenager instead of a grown woman and mother. They have a glass ...
It was a nice enough visit. The clothing was not hanging exactly within their size designations but overall they were fair. Clothing cost more than you would think it would cost at a Goodwill as all items there are donated. Other shelves and things w...
Stopped in while waiting to check into our hotel. Found a kite for my grandson. Wide selection of items at those good, 2nd-hand prices. Store was clean, street parking and nice staff.
Very clean, staff was friendly. Prices are well displayed. There was a wide variety of merchandise. The organization and display is lime a regular retail store.No restroom is available due to Covid.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If it's your first time, take your time to browse; you never know what hidden gems you might find.
Try to visit during off-peak hours to avoid crowds and have a more enjoyable shopping experience.
Check out nearby shops or restaurants in Greenville after your visit to make a day of it.
Hours
- monday8:30 AM - 5:00 PM
- tuesday8:30 AM - 5:00 PM
- wednesday8:30 AM - 5:00 PM
- thursday8:30 AM - 5:00 PM
- friday8:30 AM - 5:00 PM
- saturday8:30 AM - 5:00 PM
- sundayClosed