Goodwill Store & Donation Center
Closed
About Goodwill Store & Donation Center
Goodwill Store & Donation Center in Decatur, AL, offers a wide range of secondhand items, from clothing to household goods. As part of the Goodwill network, this store focuses on providing affordable options while supporting community programs through its sales.
The store is spacious and generally well-maintained, providing a pleasant atmosphere for shoppers. Many visitors appreciate the friendly staff and the clean facilities, including restrooms, making it a comfortable place to browse for bargains.
Located conveniently in Decatur, this Goodwill is easily accessible with ample parking available. Whether you're a local or just passing through, it's a great spot to find unique items and contribute to a good cause.
Editor's Review
The Goodwill Store & Donation Center in Decatur, AL, has garnered an overall rating of 3.1 out of 5 from 34 reviews, indicating mixed customer experiences. A notable highlight is its commitment to empowering individuals with barriers to employment and offering free skills and certification programs. As Wayne Harville remarked, 'We enjoy spending time just browsing around and often find exactly what we need or may have been looking for.' This aligns with the store's mission to strengthen communities through donations.
However, customer feedback reveals several recurring complaints, particularly concerning pricing and product availability. One reviewer expressed dissatisfaction with how 'prices have gotten much higher now, and even fake items are priced high and sold like they are real.' This sentiment resonates with other comments about inflated prices on items that some feel should be cheaper. Additionally, instances of poor customer service, especially during donation times, have emerged, with a reviewer noting a rude encounter that left them feeling disrespected.
What We Like
- Spacious store with a friendly atmosphere
- Supports community initiatives and employment programs
- Offers a variety of items for budget-conscious shoppers
Room for Improvement
- Higher than expected prices for certain items
- Inconsistent customer service experiences
What Customers Are Saying
“I have 3- grand children, 1-6yrs old, & 2-others just over a year old. We were able to fill the list and more, for a very reasonable.”
— Wayne Harville
“Prices have gotten much higher now, and even fake items are priced high and sold like they are real.”
— Musicians Mom
What Shoppers Say
Based on analysis of 5 customer reviews
“Prices have gotten much higher now”
“Surprised at the scratched up garbage on the shelf”
“Clean, and restrooms are cleaned”
“He was rude and very disrespectful”
Insider Tips
Check for new items frequently as stock may vary
Be cautious of item pricing as it can be inconsistent
What to Expect
- Expect a friendly atmosphere with helpful staff ready to assist you.
- You'll find a decent selection of secondhand goods, though the availability of new items may vary.
- Prices are generally affordable, making it a good place to shop for budget-friendly finds.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
This store used to be a lifeline for affordable home goods and everyday clothing. Now, more than two-thirds of the hard goods have disappeared, replaced by racks of clothing they openly admit will shift to “boutique” pricing of up to $30 for a pair o...
Me and my family shop at the Decatur, Alabama Goodwill often. This is our favorite store, we enjoy spending time just browsing around and often find exactly what we need or may have been looking for. I’m on a fixed income and was struggling this past...
Very spacious store compared to some Goodwills, but this one doesn’t seem to put many new items out frequently. Clean, and restrooms are cleaned. Workers are nice and friendly. Prices have gotten much higher now, and even fake items are priced hig...
Visited this Goodwill location for the first time today and didn’t have any problems with the place. It was pretty spacious. However, I found a TV that I wanted to purchase, paid for it and told them I’d be back to pick it up later. I come back a cou...
If you’re thinking of donating here, please take some advice-Dont. The gentleman who came out didn’t unload any of the bags we had. He was mad because we were unloading them. He was rude and very disrespectful. To be honest, we’re trying to do the r...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to browse through different sections to discover hidden gems.
Try to arrive earlier in the day for a better selection, as new items may be restocked periodically.
There's plenty of parking available, so you won't have to worry about finding a spot.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 7:00 PM
- sunday11:00 AM - 7:00 PM
