Goodwill Retail Store and Donation Center
Closed
About Goodwill Retail Store and Donation Center
Goodwill Retail Store and Donation Center in Opelika, AL, offers a variety of secondhand goods, including clothing, electronics, and furniture. It's a great place to find unique items at budget-friendly prices while also supporting a good cause through your purchases.
The atmosphere here is generally welcoming, with a diverse selection of items that can vary from visit to visit. While some shoppers have had mixed experiences with staff interactions, many appreciate the treasure hunt feel of browsing through the aisles.
Located conveniently in Opelika, this Goodwill store is easily accessible with ample parking available. Whether you're a local or just passing through, you'll find it straightforward to pop in and browse the ever-changing inventory.
Editor's Review
The Goodwill Retail Store and Donation Center in Opelika, AL, has earned a mixed bag of reviews from its customers, reflecting both the allure of thrift shopping and the challenges that sometimes accompany it. Many patrons appreciate the shop's ever-changing inventory, particularly with new stock rolling in every Tuesday. One customer noted, “I found a unique cross to add to my cross wall at home back in Texas and I'm happier than a little boy the night before Christmas 🎄,” highlighting the thrill of discovering special treasures.
However, not all experiences have been as positive. Some customers expressed frustration with staff interactions, particularly regarding pricing and customer service. For instance, Gregory Mcdonald mentioned, “I asked a goodwill employee if they had somewhere I could test the receiver before I bought it... the employee assures me that the receiver works,” but ultimately felt let down by the lack of verification options. This sentiment echoes in other reviews where customers felt that the staff could be less accommodating. While Goodwill offers fantastic finds for those willing to search, the overall shopping experience appears to vary widely, influenced by staff demeanor and store policy.
What We Like
- Frequent new inventory updates every Tuesday
- Wide variety of clothing and unique items
- Affordably priced with occasional half-off sales
Room for Improvement
- Inconsistent customer service experiences
- Lack of price checks can be frustrating
- No try-on rooms and limited return policy
What Customers Are Saying
“I found a unique cross to add to my cross wall at home back in Texas and I'm happier than a little boy the night before Christmas 🎄”
— Joshua Rice
“I asked for a price check and was told that they don't do price checks, they have to run it back through the system.”
— Gwen Thompson
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff helpful... extremely rude and condescending”
“Prices are good whenever they have the color of day sale”
“Wide variety of clothes”
“Return is for goodwill credit”
Insider Tips
Visit during color of day sale for best prices
Be prepared for potential staff interactions to vary
Check for price tags before purchasing items
Thrift & Consignment Stores Details
Certifications
Current Specials
Color of the day sale - half off
What to Expect
- Expect a mix of new and gently used items, which can make for an interesting shopping experience.
- You'll find a broad selection of products, from clothing to home decor, but availability can change frequently.
- Prices are generally very affordable, allowing for good value on a range of items.
Business Highlights
- ✓Family owned since 1992
- ✓Offers free tax preparation services through VITA
- ✓Provides free GED preparation and testing programs
- ✓Variety of career-related programs for veterans
- ✓New inventory every Tuesday
Google Reviews
I shop at goodwill weekly and never expected to have an encounter as I did..... last week I bought a audio reciver, entertainment stand,battery charger, and several pairs of paints, i asked a goodwill employee if they had somewhere i coud test the r...
I found 2 pair of the same sandals, same style, same brand, different colors. One pair had a price tag and the other one didn't. I asked for a price check and was told that they don't do price checks, they have to run it back through the system. ...
I went into this goodwill today with high expectations, I had been here once before and everything went smoothly and the staff helpful. Today I was met by a middle aged man whose cashier name is “fveazey” in the system. He was extremely rude and cond...
Wide variety of clothes. Could have been bigger, but I am from Texas and our Goodwill stores are a lot bigger where I am from. I found a unique cross to add to my cross wall at home back in Texas and I'm happier than a little boy the night before Chr...
Prices are good whenever they have the color of day sale of half off. You have to look for good finds, and find something that is priced correctly. It is irritating when checking out cashiers ask you if you would like to donate your change to goodwil...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the store, as the layout can be a bit different each time.
Consider visiting during the week to avoid larger crowds and have a more relaxed shopping experience.
There's plenty of parking available, so you won't have to stress about finding a spot.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday10:00 AM - 6:00 PM