Goodwill - Retail Store and Donation Center
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About Goodwill - Retail Store and Donation Center
Goodwill in Scottsdale, AZ, offers a wide range of secondhand items, including clothing, furniture, and home goods. It's a great spot for anyone looking to score unique finds at affordable prices while also supporting a good cause.
The atmosphere can be hit or miss, as some visitors have noted that the store can feel a bit cluttered and disorganized. However, many have also praised the friendly and helpful staff who are always ready to assist shoppers.
Located conveniently in Scottsdale, the store is accessible with ample parking available. It's a great option for those in the area looking to browse or donate gently used items.
Editor's Review
Goodwill in Scottsdale has a mixed reputation among its visitors. Many shoppers appreciate the friendly staff and the potential for decent finds, especially in the furniture section. As PERSOP noted, 'Workers always pleasant and helpful. Merchandise seems slightly better than my experiences elsewhere.' However, that’s where the praise often ends. A significant number of reviews express frustration over the store’s cleanliness and organization. Mr. Chez described his visit as 'pretty disappointed,' citing a chaotic shopping experience where items were 'scattered everywhere' and many goods appeared 'broken or dirty.'
Pricing is another sore spot. Customers like Rebecca Turner have pointed out that some items are priced higher than what they would pay for similar new items at retail stores. The inconsistency in pricing leaves many feeling confused and frustrated. Overall, while the store has its supporters, recurring complaints about cleanliness and pricing keep some shoppers at bay.
What We Like
- Friendly and helpful staff
- Good finds in the furniture section
- Daily specials and events
Room for Improvement
- Store cleanliness and organization are lacking
- Inconsistent pricing on merchandise
What Customers Are Saying
“Merchandise seems slightly better than my experiences elsewhere.”
— PERSOP
“The store was very junky and messy—clothes were disorganized.”
— Mr. Chez
What Shoppers Say
Based on analysis of 5 customer reviews
“The store was very junky and messy”
“Workers always pleasant and helpful”
“Overpriced and broken items”
“A lot of the merchandise looked broken or dirty”
Insider Tips
Check items thoroughly before purchasing
Visit mid-week for better organization
Thrift & Consignment Stores Details
Certifications
Current Specials
Daily specials and events
What to Expect
- Expect a mix of new and gently used items, though organization may vary.
- You'll find a range of products, from clothing to furniture, appealing to different tastes and budgets.
- Prices are generally consistent with thrift store standards, but some items may feel overpriced compared to retail.
Business Highlights
- ✓Donation Center and Retail Store
- ✓Daily specials and discounts
- ✓Job training events
Google Reviews
Visited the Goodwill in Scottsdale and was pretty disappointed. The store was very junky and messy—clothes were disorganized, items were scattered everywhere, and a lot of the merchandise looked broken or dirty. It was hard to find anything worth buy...
It's appearance is average. Workers always pleasant and helpful. Merchandice seems slightly better than my experiences elsewhere. Pricing seems slightlt more consistant. I have been lucky enough to ger very good pieces in the furniture area.
Overpriced and broken items. Items that are newish or in box are going for retail. Why would someone want to purchase an item from goodwill at that price when they can purchase it NEW with warranty and get free shipping?? Or broken items that are som...
I donated a ton of clothes the other day, and realized that in those clothes happen to be my brand new AirPods. I tracked them back to Goodwill and a gentleman whom I did not get his name. He had long hair. He spent 30 minutes, digging through every...
The manager was extremely rude. I was returning tools. A late amount She refused the whole return because I told her the batteries didn't hold a charge for a long time. I didn't want to drive a long way back to the original store to return it. The po...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to browse through different sections for the best finds.
Consider visiting during weekdays when the store might be less crowded and more organized.
Check out nearby shops or cafes after your visit, as Scottsdale has plenty of options to explore.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM