Goodwill - Retail Store and Donation Center

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Goodwill - Retail Store and Donation Center in Phoenix, AZ

About Goodwill - Retail Store and Donation Center

Goodwill Arizona at 725 W Indian School Rd in Phoenix offers a wide range of items including clothing, shoes, furniture, and household goods. As a donation center, it also accepts contributions from the community, helping support their job training programs.

The store has a friendly and welcoming atmosphere, making it a fun place to browse. Many customers appreciate the colorful organization of the aisles, which makes shopping feel more engaging and enjoyable.

Located on a busy road, Goodwill is easily accessible with plenty of parking available. It’s a convenient stop for anyone in the area looking for great secondhand finds.

Editor's Review

Nestled in the heart of Phoenix, Goodwill's Retail Store and Donation Center offers a unique shopping experience that combines the thrill of the hunt with the satisfaction of supporting a great cause. Many customers rave about the organized aisles and the variety of items available, from clothing and shoes to household goods and furniture. As Maria Sanchez beautifully put it, "Every section was so organized and clean. I found great items and sizes because of their personal gifts in organization." The color-coded pricing system is another highlight, providing shoppers with exciting deals that keep them coming back for more.

However, the store isn't without its hiccups. While some patrons laud the staff for their helpfulness, others have reported negative experiences, particularly regarding customer service. One customer, Miss Micro, shared a particularly troubling experience, stating she felt discriminated against by the manager. Such incidents cast a shadow on what could otherwise be a wonderful shopping experience.

Despite these mixed reviews, many find the thrill of treasure hunting at Goodwill worth it. Whether you're looking for that perfect vintage jacket or a great deal on furniture, this place has something for everyone.

Best for: Bargain hunters and those who enjoy thrifting will find plenty to love here.

What We Like

  • Well-organized aisles
  • Wide variety of items
  • Color-coded pricing for discounts

Room for Improvement

  • Inconsistent customer service
  • Mixed experiences with staff interactions

What Customers Are Saying

β€œI found great items and sizes because of their personal gifts in organization.”

β€” Maria Sanchez

β€œGreat place to shop for everything. Color coded days are exciting and great bargain prices.”

β€” Rachel Ramirez

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

β€œThe manager, Angie, discriminated against me”

CleanlinessGood

β€œEvery section was so organized and clean”

PricesExcellent

β€œGreat pieces of furniture and at fabulous prices”

AtmosphereGood

β€œMade the linen aisle feel like the most fun place”

Best for: Shoppers looking for great deals and a clean shopping experience

Insider Tips

Visit on color-coded days for better bargains

Engage with staff for a more enjoyable experience

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

Current Specials

Daily specials and discountsSenior Day discountsMilitary/Student Day discounts

What to Expect

  • Expect a friendly shopping environment with helpful staff ready to assist you.
  • You'll find a wide selection of secondhand items and unique treasures waiting to be discovered.
  • Prices are typically very affordable, making it a great place to score deals on everyday items.

Business Highlights

  • βœ“Donation Center and Retail Store
  • βœ“Daily specials and discounts
  • βœ“Job training events

Google Reviews

Ty Boulter
Ty Boulter3 months ago
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went in to return a hat with tags no receipt...as the bigger set guy (manager) was completing the return, I ask if he could check the balance on a gift card. I then observe the manager pretend to combine the funds into 1 card and hand me the gift c...

Maria Sanchez
Maria Sanchez7 months ago
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Extra ordinary experience on my Visit I met a several new employees on the job. Rona is extremely gifted she made the linen aisle and towels and bathroom sections feel like I was the most fun place to shop. Every section was so organized and clean. ...

Rachel Ramirez
Rachel Ramirez4 months ago
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Great place to shop for everything. Clothing shoes,household items,kitchen and patio as well. Great pieces of furniture and at fabulous prices. I recommend to everyone. Color coded days are exciting and great bargain prices. See you there.

Miss Micro
Miss Micro4 months ago
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The manager, Angie, discriminated against me accusing me of stealing when. I didn't. She told me to leave the store and she accused me of being a "homeless thief". Not only and I not homeless I own my own residence. I have escalated this to the highe...

Scott Clark
Scott Clark3 months ago
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It's goodwill on 7th and Indian School. So it has some decent stuff but goodwill as a while company has been marking things up more and more. You just have to find the right ones and that have the right prices.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take some time to explore each section as the layout can be fun to discover.

Visiting during the morning can help you find the best selection before items are picked over.

Check out nearby dining options for a bite after shopping, and don't forget to check the parking situation during busy hours.

Hours

  • monday8:00β€―AM - 10:00β€―PM
  • tuesday8:00β€―AM - 10:00β€―PM
  • wednesday8:00β€―AM - 10:00β€―PM
  • thursday8:00β€―AM - 10:00β€―PM
  • friday8:00β€―AM - 10:00β€―PM
  • saturday8:00β€―AM - 10:00β€―PM
  • sunday8:00β€―AM - 10:00β€―PM

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