Goodwill - Retail Store and Donation Center
Open Now
About Goodwill - Retail Store and Donation Center
Goodwill in Mesa, AZ, is a retail store and donation center offering a variety of secondhand items, including clothing, furniture, and home goods. It's a great place to find unique treasures and support a good cause by shopping sustainably.
The atmosphere here is relaxed and community-focused, making it enjoyable to browse through the aisles. You'll often find friendly shoppers and staff, although experiences can vary.
Conveniently located in Mesa, the store is easily accessible with ample parking available. It’s a popular spot, so visiting during non-peak hours might enhance your shopping experience.
Editor's Review
Goodwill in Mesa, AZ, has earned a solid reputation among thrifting enthusiasts, with an overall rating of 4.0/5 from 545 reviews. Customers rave about the treasure-hunting experience, often finding valuable items like vintage glassware. As Amanda Cline mentioned, 'Drop whatever is in front of you and head to this Goodwill ASAP.' This place has a knack for serving up unique finds, making it a popular destination for those looking for something special.
However, it’s not all sunshine and rainbows. A recurring issue seems to be customer service. Multiple reviews noted rude interactions with staff. Jodi’s experience was particularly frustrating when she encountered a dismissive employee. She said, 'She looked at me like I was stupid and didn't answer.' This sentiment is echoed by others who felt the staff could use a lesson in friendliness. So, while you might score a fantastic item, brace yourself for potentially less-than-stellar service.
In summary, Goodwill offers a treasure trove for thrifters but could improve their customer interactions. If you can overlook some of the service hiccups, the finds here can be well worth the trip.
What We Like
- Wide variety of unique and valuable items
- Great for thrifting and treasure hunting
- Affordable prices on donated goods
Room for Improvement
- Inconsistent customer service
- Rude staff interactions reported
What Customers Are Saying
“Drop whatever is in front of you and head to this Goodwill ASAP.”
— Amanda Cline
“They definitely need to have better customer service.”
— Claud Archie
What Shoppers Say
Based on analysis of 5 customer reviews
“Very rude employee working checkout today.”
“We found tons of treasures at the Goodwill.”
“GW’s have progressively gone down over the years.”
Insider Tips
Visit during family visits for more unique items.
Be prepared for potential rude interactions with staff.
Thrift & Consignment Stores Details
Certifications
Current Specials
Daily specials and events
What to Expect
- Expect a variety of secondhand items that change frequently, so you never know what you might find.
- The product selection includes everything from vintage clothing to household items, catering to diverse tastes.
- Prices are generally affordable, making it a budget-friendly option for those looking to save while shopping.
Business Highlights
- ✓Donation Center
- ✓Retail Store
- ✓Daily specials and events
Google Reviews
I went during a family visit and scored an item that'll help with my back issues when walking for long periods. I'll definitely will be back with my next visit. Only issue I had was the cashier was just a smidge rude. They could of asked/called for a...
If I could give zero stars for today's visit, I certainly would. There is a heavy set Hispanic lady that works there. She is as rude as they get. I asked her a simple question today, and she looked at me like I was stupid and didn't answer. She l...
Drop whatever is in front of you And head to this Good Will ASAP. We found Indiana glass, dps depression era diamond shaped glassware, and anchor heritage from the early 1900s. We found an A H. Chip bowl that was an amber honey glass. It's like no on...
Very rude employee working checkout today. Spoke rudely under her breath when I ask to use the student discount. I’m an older student, she assumed I was lying. Showed her my student ID. She said loudly to the customer behind me as I was walking out. ...
We always finds tons of treasures at the Goodwill in North Mesa. Highly recommended to those who like to go treasure hunting but are having a hard time finding authentic treasure maps and for thrifters who need to try a new spot.
Reviews from Google
Frequently Asked Questions
Visiting Tips
Check the store's schedule for any special sales or promotions before your visit.
If you're looking for specific items, try going early in the week when new donations are typically put out.
Consider visiting during weekdays to avoid the weekend crowds and have a more leisurely shopping experience.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM