Goodwill - Retail Store and Donation Center

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★★★☆☆3.8
Goodwill - Retail Store and Donation Center in Mesa, AZ

About Goodwill - Retail Store and Donation Center

Goodwill in Mesa, AZ is a retail store and donation center where you can find a variety of secondhand items, including clothing, furniture, and home goods. It's a great spot for bargain hunters looking for unique finds and gently used items at affordable prices.

The atmosphere is typically clean and organized, making it easy to browse through the aisles. While some customers have experienced delays in service, many appreciate the opportunity to find vintage and interesting pieces among the selection.

Located conveniently in Mesa, the store is accessible with ample parking available. It's a popular spot for locals, and you'll likely find a steady flow of shoppers and donors throughout the day.

Editor's Review

Goodwill's Retail Store and Donation Center in Mesa, AZ, offers a treasure trove of second-hand goods alongside the warmth of community spirit. Customers often rave about the clean environment and the thrill of hunting for vintage gems, as noted by Yol A Es, who delightedly shared her finds, including a stunning vintage Pyrex. The appeal lies in the daily specials and discounts that invite you to browse with a sense of excitement, as each visit holds the promise of a unique find!

However, not all experiences at this location have been blissful. Several reviewers expressed frustrations with pricing, particularly when items showed signs of heavy wear. Doc Lawless remarked on the steep price of used jeans, questioning the value when they could find better deals elsewhere. This sentiment echoes through other reviews, highlighting inconsistencies in pricing that can leave some customers feeling disappointed.

Additionally, the donation process has seen its fair share of criticism. As Kevin Patterson noted, long waits for assistance can be disheartening, and the organization of items could use improvement. While the store shines in cleanliness and product variety, a few hiccups in customer service and pricing strategy could temper the overall experience.

Best for: This store is perfect for thrift enthusiasts and treasure hunters looking for unique finds at a bargain.

What We Like

  • Clean and organized store environment
  • Exciting daily specials and discounts
  • Opportunity to find unique vintage items

Room for Improvement

  • Inconsistent pricing on used items
  • Customer service could improve, especially during busy times

What Customers Are Saying

Once in a while I find something... great for Thanksgiving.

Yol A Es

Prices are really hit or miss here. Some things are WAY overpriced when they have stains and holes.

Sasha P

What Shoppers Say

Based on analysis of 5 customer reviews

PricesMixed

Prices are really hit or miss here.

CleanlinessGood

Store was pretty clean.

StaffBelow Average

They really need to clean up their customer service.

SelectionGood

I find something a vintage Pyrex.

Best for: Treasure hunters seeking unique finds at varying prices.

Insider Tips

Be prepared to sort through sizes as they are mixed.

Check for stains and damages before purchasing.

Visit during off-peak hours for quicker donation service.

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

Current Specials

Daily specials and discounts

What to Expect

  • Expect a clean and organized shopping environment with a variety of secondhand goods.
  • You might find a mix of vintage items and everyday essentials like clothing and home decor.
  • Be prepared for a range of pricing, as some items may feel overpriced compared to their condition.

Business Highlights

  • Donation Center and Retail Store
  • Daily specials and discounts
  • Job training events

Google Reviews

Yol A Es
Yol A Es4 months ago
★★★★★

Once in while I find something a vintage Pyrex with the vine sleeve, a Sur Le Table hand painted italian serving platter...both great for Thanksgiving. ,)

Doc Lawless
Doc Lawless3 weeks ago
★★★☆☆

I ripped my jeans at work. So, I ran to the closet GW. Maybe it me but 25.99 for used jeans with sign of heavy wearing stains is crazy. Cashier was nice and the store was clean. Just the prices were 👎

Kevin Patterson
Kevin Patterson4 months ago
★★★☆☆

Store was pretty clean. I waited 5 minutes to donate a bunch of stuff. No one came out. So I just took the bins that were outside and did it all myself. Bad service. Inside it seems Arizona Goodwill, unlike those in other states on the west coast...

LaVon Monday
LaVon Monday2 months ago
☆☆☆☆

They really need to clean up their customer service skills towards customers when items they are selling are slightly broken and they are selling g them at high prices; Instead of saying “well you can put it in the return basket” maybe offer a disco...

Sasha P
Sasha P6 months ago
★★★☆☆

Prices are really hit or miss here. Some things are WAY overpriced when they have stains and holes. But the main reason I give this spot 3 stars is because of the older white-haired man cashier at the front. I live close by and so I am here relativel...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take your time to explore the aisles, as you might find some hidden gems.

Try to visit during off-peak hours for a more relaxed shopping experience.

Look for nearby parking spots, and consider donating your items during your visit to help support the store's mission.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews