Goodwill - Retail Store and Donation Center

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★★★☆☆3.8
Goodwill - Retail Store and Donation Center in Mesa, AZ

About Goodwill - Retail Store and Donation Center

Goodwill Arizona in Mesa operates as both a donation center and retail store, offering a wide range of goods including clothing, furniture, and home goods. They also focus on community support through job training events, helping individuals gain valuable skills.

The store has a clean and organized atmosphere, making it a pleasant place to browse for unique finds. While some customers have noted issues with pricing and service, many appreciate the variety of items available, from vintage treasures to everyday essentials.

Located conveniently in Mesa, the store is accessible for both locals and visitors. It’s a great spot to drop off donations, as well as to shop for secondhand items that can be found at reasonable prices.

Editor's Review

Goodwill's Retail Store and Donation Center in Mesa, AZ, is a treasure trove waiting for those with a keen eye. Shoppers rave about its eclectic mix of items, often finding unexpected gems like vintage Pyrex or unique Italian serving platters, as noted by Yol A Es, who exclaimed, "Once in while I find something a vintage Pyrex with the vine sleeve...both great for Thanksgiving." This sense of discovery is one of the store's standout features, making each visit feel like a mini-adventure.

However, not all experiences are glowing. A common theme in reviews points to inconsistent pricing. Many customers feel that certain items, particularly clothing, are overpriced given their condition. As one reviewer put it, “Maybe it’s me but 25.99 for used jeans with sign of heavy wearing stains is crazy,” reflecting sentiments echoed by others. Another point of contention is the customer service, which leaves much to be desired, with some customers mentioning long waits for donations and a lack of organization in the clothing sections.

Despite these issues, the store maintains a solid community presence, offering job training events that help locals gain valuable skills. So, while the shopping experience may come with its quirks, the heart behind Goodwill shines through, making it a worthwhile stop for bargain hunters and community supporters alike.

Best for: Treasure hunters looking for unique finds and vintage items.

What We Like

  • Eclectic mix of items with hidden gems
  • Community-focused with job training events
  • Clean and organized store environment

Room for Improvement

  • Inconsistent pricing on many items
  • Customer service could improve
  • Clothing sizes not clearly sorted

What Customers Are Saying

Once in while I find something a vintage Pyrex with the vine sleeve, a Sur Le Table hand painted italian serving platter...both great for Thanksgiving.

Yol A Es

Maybe it me but 25.99 for used jeans with sign of heavy wearing stains is crazy.

Doc Lawless

What Shoppers Say

Based on analysis of 5 customer reviews

PricesMixed

Prices are really hit or miss here.

CleanlinessGood

Store was pretty clean.

Customer ServiceBelow Average

They really need to clean up their customer service.

SelectionMixed

Maybe it me but 25.99 for used jeans... is crazy.

Best for: Treasure hunters seeking unique items at varying prices.

Insider Tips

Be prepared for mixed pricing on items.

Expect to clean up after yourself when donating.

Check the condition of items carefully before purchase.

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

Current Specials

Daily specials and discounts

What to Expect

  • You can expect a clean shopping environment with a variety of secondhand goods.
  • The selection often includes clothing, shoes, furniture, and household items, with daily specials available.
  • Prices can vary, so it's a good idea to compare items before making a purchase.

Business Highlights

  • Donation Center and Retail Store
  • Daily specials and discounts
  • Job training events available

Google Reviews

Yol A Es
Yol A Es5 months ago
★★★★★

Once in while I find something a vintage Pyrex with the vine sleeve, a Sur Le Table hand painted italian serving platter...both great for Thanksgiving. ,)

Doc Lawless
Doc Lawless2 months ago
★★★☆☆

I ripped my jeans at work. So, I ran to the closet GW. Maybe it me but 25.99 for used jeans with sign of heavy wearing stains is crazy. Cashier was nice and the store was clean. Just the prices were 👎

Kevin Patterson
Kevin Patterson6 months ago
★★★☆☆

Store was pretty clean. I waited 5 minutes to donate a bunch of stuff. No one came out. So I just took the bins that were outside and did it all myself. Bad service. Inside it seems Arizona Goodwill, unlike those in other states on the west coast...

LaVon Monday
LaVon Monday3 months ago
☆☆☆☆

They really need to clean up their customer service skills towards customers when items they are selling are slightly broken and they are selling g them at high prices; Instead of saying “well you can put it in the return basket” maybe offer a disco...

Sasha P
Sasha P8 months ago
★★★☆☆

Prices are really hit or miss here. Some things are WAY overpriced when they have stains and holes. But the main reason I give this spot 3 stars is because of the older white-haired man cashier at the front. I live close by and so I am here relativel...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take your time to browse; you never know what treasures you might find.

Visiting during the week might help you avoid the weekend crowds and have a more relaxed shopping experience.

Look for nearby parking options as well as other thrift stores in the area to make the most of your trip.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews