Goodwill - Retail Store and Donation Center
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About Goodwill - Retail Store and Donation Center
Goodwill - Retail Store and Donation Center in Phoenix, AZ, is a popular thrift store where you can find a variety of secondhand items, including clothing, furniture, and home goods. It's a great spot to hunt for unique pieces while also supporting a good cause through your purchases.
The atmosphere here can be hit or miss, with some shoppers appreciating the thrill of the find, while others might feel put off by occasional pricing concerns. You'll see a mix of items, often donated, creating a treasure-hunting vibe that can be quite fun for thrifting enthusiasts.
Located in a somewhat secluded area, this store might require a little extra effort to find, but it's worth it for those who enjoy thrift shopping. Accessibility is decent, but it’s a good idea to check for parking availability if you're visiting during busy hours.
Editor's Review
A visit to Goodwill - Retail Store and Donation Center in Phoenix, AZ, can be a mixed bag, as reflected in the mix of customer reviews. On one hand, many shoppers appreciate the well-organized layout and cleanliness of the store. Sarah, a satisfied customer, remarked, "This one is amazing! Very well organized, neat, clean, smells clean." It seems that if you hit the store on a good day, the potential for finding unique items, especially glass and silver pieces, is quite high. However, not everyone shares this enthusiasm. Some reviewers express frustration over pricing and quality control. One anonymous reviewer grumbled, "Way over priced... they also purchase Amazon return lots and try to resell for basically the same price or slightly less than you could buy for new on Amazon." Additionally, issues with customer service have been raised, with a reviewer sharing an experience of being ignored at the service desk for an extended period.
Overall, while Goodwill offers great potential for treasure hunters, the experience can be dampened by inconsistent pricing and occasional lapses in service. If you're looking for a hidden gem and don't mind a little bit of inconsistency, this might just be the spot for you.
What We Like
- Well-organized and clean store environment
- Unique and varied inventory
- Regular sales and discounts for seniors and military
Room for Improvement
- Inconsistent pricing for used items
- Customer service can be lacking at times
What Customers Are Saying
“This one is amazing! Very well organized, neat, clean, smells clean.”
— Sarah Says
“Way over priced... they also purchase Amazon return lots and try to resell for basically the same price or slightly less than you could buy for new on Amazon.”
— Anonymous
What Shoppers Say
Based on analysis of 5 customer reviews
“Way over priced.”
“Customer service is never available.”
“Very well organized, neat, clean.”
“Lots of everything, not a lot of junk.”
Insider Tips
Visit on good sales days for better deals.
Look for signs to navigate to the store easily.
Thrift & Consignment Stores Details
Certifications
Current Specials
Senior Day 25% Off with I.D.*50% Off Special Color Tag on Wednesdays$2 Tag Day on ThursdaysMilitary / Student Day 25% Off with I.D.*Daily specials and job training events
What to Expect
- Expect a mix of finds that can vary widely from day to day.
- The selection includes a variety of donated items, so you never know what you might uncover.
- Pricing can be inconsistent, with some items feeling a bit high for secondhand goods.
Business Highlights
- ✓Senior Day 25% Off with I.D.*
- ✓50% Off Special Color Tag on Wednesdays
- ✓$2 Tag Day on Thursdays
- ✓Military / Student Day 25% Off with I.D.*
- ✓Daily specials and job training events
Google Reviews
Its a thrift store everything is donated for the most part. The prices can be high. But if you come on a good sales day, you might find something really nice. Its a little secluded, but if you look for the signs, they will show you how to get to it, ...
This location has become an absolute ripoff. Way over priced. Bad enough they are overcharging for used items that they receive for free. They also purchase Amazon return lots and try to resell for basically the same price or slightly less than you c...
Worst goodwill location I've ever been in. The customer service is never available, and she sits there and talks with her coworker forever while I am standing at the customer service desk for 10 minutes! Don't bring you family here, especially if any...
Believe it or not, I love goodwill! This one is amazing! Very well organized, neat, clean, smells clean. Lots of everything, not a lot of junk. I love the glass and silver pieces, shoot! Forgot to get a pic of my favorite stuff! Lots of glassware and...
Wow are these employees excellent at removing everything that could possibly have value to send to their online auction sites. These employees need a raise, they were so thorough. Not even any Nike left!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're new to the store, be prepared to spend some time browsing for the best finds.
Timing your visit on sale days can help you snag better deals on items you like.
Check for nearby parking options to make your visit smoother, especially during peak hours.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM