Goodwill Store | Donation Center | Career Services Center | Reentry Services
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About Goodwill Store | Donation Center | Career Services Center | Reentry Services
Goodwill Store in Fort Smith, AR, offers a variety of secondhand goods, including clothing, household items, and furniture. As a donation center, it also provides a place for the community to drop off items they no longer need, supporting local initiatives.
The atmosphere here is generally friendly and welcoming, with staff members who are keen on maintaining the store's cleanliness. Customers often comment on the good organization of items, making it easier to browse through the selection.
Located conveniently in Fort Smith, the store is easily accessible, with ample parking available. This makes it a great stop for both serious thrifters and those just looking to find a good deal.
Editor's Review
With a respectable overall rating of 4.1 out of 5 from 223 reviews, Goodwill Store & Donation Center in Fort Smith, AR, shows a clear commitment to customer satisfaction. Many reviewers praise the cleanliness of the space, especially considering its nature as a resale shop. For instance, LaJuana Graham remarked, "Pretty clean considering all the resale stuff & lots of customers. Prices are good." This sentiment is echoed by Dana Lessley, who mentioned ongoing improvements like better upkeep and security measures, specifically noting the new locks on bathrooms.
However, not all feedback is positive. Some customers have raised issues regarding pricing discrepancies, particularly during special sales. Tara Willeman, for example, experienced confusion over color-coded pricing tags and expressed frustration over inconsistent pricing enforcement, stating, "I questioned an employee about it and... there are no red tags." Rude behavior from staff has also been cited, with Kayla Dawn reporting a negative interaction at checkout. Despite these complaints, the store continues to attract customers looking for deals, particularly on clothing and household items.
What We Like
- Clean and well-maintained store
- Good pricing on items
- Helpful donation process
Room for Improvement
- Inconsistent pricing practices
- Occasional rude customer service
What Customers Are Saying
“Pretty clean considering all the resale stuff & lots of customers. Prices are good.”
— LaJuana Graham
“Goodwill keep up the good work.”
— Dana Lessley
“I questioned an employee about it and also told her there are no red tags.”
— Tara Willeman
What Shoppers Say
Based on analysis of 5 customer reviews
“Pretty clean considering all the resale stuff”
“Prices are good”
“One of the people at the checkout was very rude”
“Only found 1 red tag that also had a blue tag”
Insider Tips
Bring plastic bags for purchases.
Be cautious of tag color promotions.
Visit on $1 days for potential savings.
What to Expect
- Expect a clean store with a well-organized layout that makes it easy to find what you're looking for.
- You'll find a diverse selection of secondhand items, from clothing to household goods, catering to various tastes and needs.
- Prices are generally reasonable, and many customers appreciate the value they get from their purchases.
Google Reviews
Pretty clean considering all the resale stuff & lots of customers. Prices are good. No sacks so it will be helpful if u bring a couple of plastic bags. Has about everything.
I donate to this goodwill a lot. They are pretty nice and accurate on their prices. They have been cleaning up on the store such as better up keeping. Even put locks on the bathrooms. You have to ask an employee to get in which is fine with me. Peopl...
I went today for the $1 day they told us Red Tags but only found 1 red tag that also had a blue tag on it. One customer said their daughter was in there on Sat & the employees were changing the red tickets to blue. They also said yellow tags were hal...
Was there and one of the people at the checkout was very rude to an elderly couple. Maybe they need to learn some "patience" so to speak.
Very happy with my purchases. Got some gorgeous dresses for 3 of my great grandauggters.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, consider bringing your own bags, as the store doesn't provide sacks.
Timing your visit for mid-week might help you avoid larger crowds and give you a better chance at finding unique items.
Check out nearby options for dining or coffee after your thrifting adventure, as there are likely spots close by to relax and reflect on your finds.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday10:00 AM - 6:00 PM