Goodwill Southern California Store & Donation Center
Closed
About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Chino, CA, offers a wide variety of secondhand items including clothing, furniture, books, and home goods. It's a great spot for those looking to score unique finds or affordable essentials.
The store is known for being neat and organized, making it easy to browse through their extensive selection. Many customers appreciate the friendly staff, who are available to help with any questions you might have during your visit.
Conveniently located in Chino, this Goodwill store is accessible and has ample parking for shoppers. It's a great stop for locals or anyone passing through the area who wants to explore thrift shopping.
Editor's Review
Goodwill Southern California Store & Donation Center in Chino, CA, presents a mixed bag of experiences, as reflected in the 210 reviews yielding an overall rating of 4.0/5. Many customers appreciate the cleanliness and organization of the store. As Michael Mattheson praised, "The store is very neat and organized. The workers are really nice and you can ask them for help if you need." This aligns with the family-owned ethos since 1992, which seems to resonate with a loyal customer base.
However, not all feedback is positive. Some reviewers express dissatisfaction with pricing, claiming that items feel overpriced for second-hand goods. D F lamented, "Rude staff and way overpriced items; some original tags were less than their own tags." This theme recurs in several reviews, where customers suggest that the store often asks for "brand new prices for used items." This disconnect between pricing and customer expectations may drive away potential bargain hunters.
Despite the complaints, Goodwill's special offers, such as $50 off for first-time customers on orders of $150 or more, seem to attract new shoppers. Additionally, the promise of new inventory every Tuesday keeps some patrons coming back. Astrid Torres noted, "I try and go at least once a week... they have pretty good prices!" Overall, while the store offers some solid thrift shopping opportunities, it faces challenges in meeting varied customer expectations regarding value.
What We Like
- Clean and organized store environment
- Friendly and helpful staff
- Special promotions for first-time customers
Room for Improvement
- Perception of overpriced items
- Some negative experiences with staff interactions
What Customers Are Saying
“The store is very neat and organized. The workers are really nice and you can ask them for help if you need.”
— Michael Mattheson
“Rude staff and way overpriced items; some original tags were less than their own tags.”
— D F
What Shoppers Say
Based on analysis of 5 customer reviews
“The workers are really nice”
“Way overpriced items”
“The store is very neat and organized”
“Only issue is the closed changing rooms”
Insider Tips
Visit during weekdays for less crowded experience
Check for changing room availability before visiting
Thrift & Consignment Stores Details
Certifications
Current Specials
First time customers receive $50 off your first order of $150+
What to Expect
- You'll find a well-organized store that makes it easy to browse and find what you're looking for.
- The product selection includes a mix of clothing, furniture, and home goods, so you'll likely discover something unique during your visit.
- Pricing can vary, so it's a good idea to compare items and consider their condition before making a purchase.
Business Highlights
- ✓Transforming lives through the power of work
- ✓Goodwill SoCal Gift Cards available for purchase
- ✓First-time customers receive $50 off orders over $150
Google Reviews
The store is very neat and organized.The workers are really nice and you can ask them for help if you need 2.I like working for them.
I came in here today surprisingly there was little Mexican girl that kept following me around the store that work there. She needs to learn, proper adequacy. Learn to give people there private space! Really annoying
Rude staff and way overpriced items some original tags were less than their own tags . Won't ever come back
They pretty much want brand new prices for used items. Free items to them. I can't believe how expensive Goodwill is it's ridiculous I won't go there anymore I go to the smaller thrift stores much better prices and much better selection of merchandis...
Love it here. I try and go at least once a week the staff is friendly, only issue is the closed changing rooms I hope they open them soon. They have so many clothes the racks are overflowed, and they have pretty good prices!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the entire store as the inventory changes frequently.
Consider visiting during the week when it's usually less crowded, allowing for a more relaxed shopping experience.
There's plenty of parking available, so you shouldn't have trouble finding a spot when you arrive.
Hours
- monday10:00 AM - 9:00 PM
- tuesday10:00 AM - 9:00 PM
- wednesday10:00 AM - 9:00 PM
- thursday10:00 AM - 9:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday10:00 AM - 9:00 PM