Goodwill Southern California Store & Donation Center
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About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Chino Hills offers a diverse selection of secondhand items, including clothing, furniture, home goods, and shoes. It's a great spot for anyone looking to score unique finds while also supporting a good cause through donations.
When you walk into the store, you'll find an inviting atmosphere filled with a mix of gently used items. The layout is organized, making it easy to browse through the various categories, and the staff is generally friendly and willing to help if you have questions.
Located conveniently in Chino Hills, this Goodwill store is accessible and offers plenty of parking. It's a great stop for locals and visitors alike who are interested in thrifting or donating items they no longer need.
Editor's Review
Goodwill Southern California Store & Donation Center in Chino Hills delivers a unique thrift shopping experience, but it’s got its ups and downs. Customers appreciate the friendly staff and the variety of items, but they often find themselves tangled in frustrating policies and inconsistent pricing. As Rastine Calhoun noted, 'I've shopped at a variety of Goodwill stores... this store is my absolute favorite!!!' That sentiment is echoed by many who love the helpfulness of employees like Joanna Reyes.
However, the negatives are hard to ignore. Multiple reviewers expressed disappointment over miscommunication about pricing. Shari Rowles’s experience with a yellow-tagged purse that wasn’t discounted as promised is just one example of the confusion that can arise. Josie De Castro shared a harrowing tale about the careless handling of donations, stating, 'the worker became frustrated, grabbed the box, and threw it into the crate with such force that it broke all the items.' These kinds of experiences can sour what should be a fun thrifting adventure.
Overall, this store stands out for its community vibe and frequent new inventory, but shoppers should be prepared to double-check prices and policies before making a purchase.
What We Like
- Friendly and helpful staff
- Good variety of items
- New inventory every Tuesday
Room for Improvement
- Inconsistent pricing information
- Frustrating return/exchange policies
- Organization of inventory could improve
What Customers Are Saying
“I've shopped at a variety of Goodwill stores... this store is my absolute favorite!!!”
— Rastine Calhoun
“The worker became frustrated, grabbed the box, and threw it into the crate with such force that it broke all the items.”
— Josie De Castro
What Shoppers Say
Based on analysis of 5 customer reviews
“the worker...instead of helping carefully”
“Manager...said he would take 10 percent off”
“They have a good variety of items”
“they also are extremely disorganized”
Insider Tips
Bring someone to help with heavy donations.
Check item tags carefully to avoid pricing issues.
Thrift & Consignment Stores Details
Certifications
Current Specials
First time customers receive $50 off your first order of $150+New inventory every Tuesday
What to Expect
- Expect a friendly shopping experience with a variety of items to choose from.
- You’ll find a good selection of clothing, furniture, and home goods at affordable prices.
- Prices are generally reasonable, especially with occasional discounts on tagged items.
Business Highlights
- ✓Goodwill SoCal Gift Cards NOW available for Purchase at the Register
- ✓First time customers receive $50 off your first order of $150+
- ✓Join us at the LA Times Festival of Books
- ✓Affordable prom dresses & quinceañera dresses available
Google Reviews
When we walked in store the whole store had all yellow tags 50 percent off.So I found a purse with yellow tag. Took it to cashier it didn't ring called manager sorry it's not 50 percent. I asked for manager he said he would take 10 percent off but no...
I came to donate some home goods, including fragile china and appliances, all in good condition. Since I’ve been downsizing, I hoped these items would find a good home. When I arrived, I was asked to place the box in a basket, but I explained that I ...
I've shopped at a variety of Goodwill stores in Southern California for over last 20 years and the Goodwill store located in Chino Hills is by far my absolute favourite!!! They have a good variety of items but the number one reason this store is my f...
My daughter got a dress , and wanted to exchange it because it's not fit , cashier said we can't exchange it because it has a green tag but in receipt it is purple , but that is not our fault ... we called the Manager instead to try to find out what...
They don't have shopping carts that gave a seat for children. I have not been able to shop here for more than 15 mins because of this. They also are extremely disorganized. Especially their children's clothes section. It should be varied by size but ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore different sections of the store for the best finds.
Consider visiting during weekdays to avoid larger crowds and have a more relaxed shopping experience.
Look for nearby coffee shops or eateries to make a day of your visit, and check for sufficient parking options before you go.
Hours
- monday10:00 AM - 9:00 PM
- tuesday10:00 AM - 9:00 PM
- wednesday10:00 AM - 9:00 PM
- thursday10:00 AM - 9:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday10:00 AM - 9:00 PM