Goodwill Southern California Store & Donation Center
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About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Chino Hills offers a wide range of thrift items, including clothing, furniture, home goods, and books. They're dedicated to transforming lives through the power of work, providing job placement and career services alongside their retail offerings.
As you step into the store, you'll find a vibrant atmosphere filled with various secondhand treasures waiting to be discovered. Customers often enjoy the thrill of hunting for unique items, and the store's layout makes it easy to browse through different sections.
Located conveniently in Chino Hills, this Goodwill store is accessible with ample parking available for visitors. You'll find it easy to pop in whether you're donating goods or searching for a bargain.
Editor's Review
Goodwill Southern California Store & Donation Center in Chino Hills has a mixed reputation, as seen from customer reviews. While some shoppers praise it for its friendly staff and variety of items, others report frustrating experiences that leave a sour taste.
Positive feedback often highlights the staff's helpfulness. Rastine Calhoun raves about them, stating, "Everyone is always friendly, kind & helpful like Joanna Reyes; she is simply the absolute best!" This kind of personal touch makes a difference for many. Additionally, the store offers attractive deals, like $50 off a $150 purchase for first-time customers, which is a definite draw.
However, the store has its fair share of complaints. Problems with pricing accuracy are common. Shari Rowles's experience with a confusing sale sign ended in disappointment. She said, "He was very rude and arrogant." Other reviewers pointed to disorganization in sections like children's clothes, making it hard to shop efficiently. Jessica D'Amico pointed out a lack of shopping carts with child seats, limiting parents' shopping time.
Ultimately, while you'll find great deals and a friendly vibe, be prepared for some potential headaches when it comes to customer service and store organization.
What We Like
- Friendly and helpful staff
- Attractive first-time customer deals
- Good variety of items
Room for Improvement
- Inconsistent pricing and signage
- Disorganized sections, especially for children's clothes
What Customers Are Saying
“Everyone is always friendly, kind & helpful like Joanna Reyes; she is simply the absolute best!”
— Rastine Calhoun
“He was very rude and arrogant.”
— Shari Rowles
What Shoppers Say
Based on analysis of 5 customer reviews
“The worker didn't help carefully.”
“He said I will tell you for the third time.”
“They have a good variety of items.”
“Extremely disorganized.”
Insider Tips
Check item tags carefully before purchasing.
Be prepared to search for items in the children's section.
Thrift & Consignment Stores Details
Certifications
Current Specials
First time customers receive $50 off your first order of $150+New inventory every Tuesday
What to Expect
- Expect a friendly atmosphere where staff are ready to assist you with any questions or needs.
- You'll find a good mix of gently used items, from trendy clothing to unique home décor pieces.
- Prices are generally affordable, with many items offered at a discount, especially during promotional events.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
When we walked in store the whole store had all yellow tags 50 percent off.So I found a purse with yellow tag. Took it to cashier it didn't ring called manager sorry it's not 50 percent. I asked for manager he said he would take 10 percent off but no...
I came to donate some home goods, including fragile china and appliances, all in good condition. Since I’ve been downsizing, I hoped these items would find a good home. When I arrived, I was asked to place the box in a basket, but I explained that I ...
I've shopped at a variety of Goodwill stores in Southern California for over last 20 years and the Goodwill store located in Chino Hills is by far my absolute favourite!!! They have a good variety of items but the number one reason this store is my f...
My daughter got a dress , and wanted to exchange it because it's not fit , cashier said we can't exchange it because it has a green tag but in receipt it is purple , but that is not our fault ... we called the Manager instead to try to find out what...
They don't have shopping carts that gave a seat for children. I have not been able to shop here for more than 15 mins because of this. They also are extremely disorganized. Especially their children's clothes section. It should be varied by size but ...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to browse each section, as you never know what hidden gems you might find.
Try to visit during the week to avoid larger weekend crowds and have a more relaxed shopping experience.
Look out for nearby restaurants or cafes if you want to make a day out of your thrift shopping experience.
Hours
- monday10:00 AM - 9:00 PM
- tuesday10:00 AM - 9:00 PM
- wednesday10:00 AM - 9:00 PM
- thursday10:00 AM - 9:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday10:00 AM - 9:00 PM
