Goodwill Store and Donation Center
Closed
About Goodwill Store and Donation Center
Goodwill Store and Donation Center in Pine Bluff, AR, offers a variety of secondhand items, including clothing, household goods, and unique finds. It's a well-known spot for those looking for budget-friendly shopping options while supporting a good cause through donations.
The atmosphere in the store can be a mixed bag; while many shoppers appreciate the thrill of the hunt, some have reported feeling uncomfortable due to the presence of certain individuals in the area. Overall, the store is a place where you might find hidden gems at affordable prices, but it's best to visit with an open mind.
Located in Pine Bluff, the store is easily accessible with ample parking available for customers. It's situated in a busy area, making it convenient for those looking to stop by while running errands.
Editor's Review
The Goodwill Store and Donation Center in Pine Bluff, AR, has garnered a mixed response from its patrons. With an overall rating of 4.0 out of 5 based on 98 reviews, it's clear that while many appreciate the store's offerings, several concerns persist.
On one hand, customers like Paula Morris have praised the variety available, stating, "Lots of items in stock. They have really grown and now have entry of clothes, shoes, electronics, and other household items at prices that are good enough to be real help." This sentiment reflects the store's successful expansion into various categories, making it a valuable resource for budget-conscious shoppers.
However, the data tells a different story when it comes to customer service and pricing. Reviewers frequently mention negative experiences, particularly regarding staff interactions. Tabitha Bunting remarked on the rudeness of a phone operator, saying, "the lady answering the phone is rude and disrespectful," which contributes to an overall feeling of dissatisfaction among some visitors.
Furthermore, pricing concerns have been raised by several patrons. Jacqueline McCall pointedly criticized the store for rising prices, noting that "You receive millions in donations yearly...yet you are trying to charge full price for the free things given to you." This discontent highlights a growing sentiment that Goodwill's pricing may be losing touch with its mission to provide affordable options for the community.
What We Like
- Wide variety of items, including clothes and electronics
- Helpful hiring and training center for job seekers
- Significant stock availability as noted by several reviewers
Room for Improvement
- Reports of rude customer service interactions
- Increasing prices that some feel are unreasonable
What Customers Are Saying
“Lots of items in stock. They have really grown and now have entry of cloths, shoes, electronics, and other household items at prices that are good enough to be real help.”
— Paula Morris
“The lady answering the phone is rude and disrespectful.”
— Tabitha Bunting
“You guys are trying to compete with Ebay.”
— Jacqueline McCall
What Shoppers Say
Based on analysis of 5 customer reviews
“The lady answering the phone is rude and disrespectful”
“Prices have gotten outrageous”
“The store smelled terrible”
“Lots of items in stock”
Insider Tips
Be prepared for potential rudeness from staff
Check cleanliness before shopping
Expect higher prices than before
What to Expect
- Expect a mix of quality finds and some items that may not meet your standards.
- You'll find a diverse selection of secondhand goods, but the inventory can vary greatly from day to day.
- While prices can sometimes seem high for thrifted items, many still appreciate the value of the unique items available.
Google Reviews
Can't even walk into the store without being threatened by an unstable character (wearing a full wool coat in 90 degree weather) patrolling the parking lot threatening you when you decline to give him money. The store smelled terrible - i.e. check th...
Today don't call and ask questions the lady answering the phone is rude and disrespectful, I was just inquiring about something I heard but WOW real attitude. Won't make that mistake again the woman needs to remember we are all human and have questi...
The prices has gotten outrageous. You receive millions in donations yearly. Free goods, yet you are trying to charge full price for the free things given to you. People go to Goodwill for a bargain. You guys are trying to compete with Ebay. If thi...
I only give it one star because it won't let me leave a review that's the only reason you're even getting a star I don't know how y'all sit there and jack up the prices on free stuff that y'all get but it's downright ridiculous taken from the rich an...
Lots of items in stock. They have really grown and now have entry of cloths,shoes,electronics,and other household items at prices that are good enough to be real help. There is also a hiring and training center that I have been using some to try and ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, try to go during off-peak hours for a more relaxed shopping experience.
Consider calling ahead if you're looking for something specific, but be prepared for potentially curt responses.
There's parking available nearby, so you shouldn't have trouble finding a spot, but keep an eye out for any disturbances in the area.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday10:00 AM - 6:00 PM