Goodwill Southern California Store & Donation Center

Goodwill Southern California Store & Donation Center in Rancho Cucamonga has made quite an impression among local thrift shoppers, with a rating of 3.8 out of 5 based on 312 reviews. Many patrons appreciate the store's extensive range of items, especially when it comes to affordable prom and quinceañera dresses. As one shopper pointed out, 'I was able to find the perfect dress for my daughter at a fraction of the retail price.'

However, not all experiences have been glowing. Several customers have expressed frustration with the store's pricing practices. One reviewer lamented about seeing 'a pair of workout pants with a giant hole' priced at $9.99. It's a sentiment echoed by others who feel that some items are priced too high for their condition. A particularly fiery review declared, 'Goodwill really need to revise their pricing clothing 10$ and up for' items that are less than perfect.

While the store has its highlights, including participation in community events like the LA Times Festival of Books, the complaints about cleanliness and customer service can't be overlooked. For instance, one parent was left helpless when they couldn't find a restroom to wash their child's hands after a potentially harmful encounter with a product. This concern, among others, points to areas where the store might improve.