Goodwill Southern California Store & Donation Center
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About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Riverside is a treasure trove for anyone looking for secondhand items. They offer a wide range of products including clothing, books, furniture, home goods, and shoes, making it a go-to spot for thrift enthusiasts.
The atmosphere here is generally friendly and welcoming, with helpful staff members who are knowledgeable about the inventory. Many customers have noted the positive interactions with employees, like Phil, who provide assistance and insights during your visit.
Located conveniently in Riverside, the store is easily accessible for locals and visitors alike. With ample parking available, you won't have trouble finding a spot to pop in and explore the variety of items on offer.
Editor's Review
With an overall rating of 3.7 out of 5, Goodwill Southern California Store & Donation Center in Riverside, CA, presents a mixed bag of customer experiences. Many shoppers appreciate the friendly and knowledgeable staff, particularly highlighting Phil, who received praise for his expertise, as noted by Blaine Boling, who said, 'Phil is one of the nicest and most knowledgeable people I've met.' However, this sentiment is offset by significant complaints regarding pricing strategy.
Recent reviews indicate that customers feel some items are overpriced, especially considering Goodwill's model of accepting donations at no cost. Antonio Catalan expressed frustration, stating, 'Whoever is managing in charge of pricing at this location needs to be demoted/fired.' Such pricing complaints resonate with other customers, with Jennifer Degrande commenting that 'goodwill gets these donations for free and they turn around and hike up prices.'
Despite these issues, the store does have its merits. Customers appreciate the constant influx of new inventory every Tuesday and the availability of organic produce. However, the negativity surrounding pricing and management practices has led to an impression of inefficiency. While the store serves a segment of the community, it’s clear that improvements could enhance overall customer satisfaction.
What We Like
- Friendly and knowledgeable staff
- New inventory every Tuesday
- Offers organic produce
Room for Improvement
- High pricing on some items
- Management issues reported
- Limited variety in donated goods
What Customers Are Saying
“Phil is one of the nicest and most knowledgeable people I've met.”
— Blaine Boling
“Whoever is managing in charge of pricing at this location needs to be demoted/fired.”
— Antonio Catalan
What Shoppers Say
Based on analysis of 5 customer reviews
“The floor employees are very nice and knowledgeable.”
“Everything is over priced, goodwill gets these donations for free.”
“They don’t have any of the good electronics items.”
“Used clothes is priced higher than they cost brand new.”
Insider Tips
Check prices carefully before purchasing.
Visit for clothing but expect higher prices than new items.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a welcoming environment with friendly staff ready to assist you.
- You'll find a diverse selection of secondhand items that can meet various needs and tastes.
- Some customers have noted that pricing can be higher than expected for certain items, so it's worth checking for value.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
I like this Goodwill. They have a good selection. The floor employees are very nice and knowledgeable. I've been helped by Phil a lot. He is one of the nicest and most knowledgeable people I've met. He knows about stereos, tech, clothing, shoes, acce...
Whoever is managing in charge of pricing at this location needs to be demoted/fired because how are broken thing priced at $12, wooden bowls for $24 and old beat up boots for $40
Everything is over priced, goodwill gets these donations for free and they turn around and hike up prices, a pair of used cowboy boots were $40 bucks when they clearly should have been priced at $25.99 goodwill is supposed to help low income families...
One of the worst thrift stores I’ve ever been to. The used clothes is priced higher than they cost brand new. You’re better off just buying it new! They don’t have any of the good electronics items because it all is sent to their online auctions. The...
I just find it odd that the only donations they accept are discarded clothing that nobody wants and barely usable furniture. There are a multitude of items out there that could be donated and would greatly benefit the needy, and Goodwill refuses the...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to browse through each section to discover hidden gems.
Try visiting during the week when it's typically less crowded for a more relaxed shopping experience.
There's plenty of parking available, and nearby shops might offer additional options for a day out.
Hours
- monday10:00 AM - 9:00 PM
- tuesday10:00 AM - 9:00 PM
- wednesday10:00 AM - 9:00 PM
- thursday10:00 AM - 9:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday10:00 AM - 9:00 PM