Goodwill Southern California Store & Donation Center
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About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Riverside offers a diverse range of thrift items, including clothing, furniture, home goods, and books. They also provide donation opportunities and services like a print shop and gift cards, all aimed at supporting their mission of helping individuals find jobs.
The atmosphere is friendly and welcoming, with knowledgeable staff who are eager to assist. Many customers appreciate the helpfulness of employees like Phil, who enhance the shopping experience with their insights and assistance.
Located conveniently in Riverside, this Goodwill store is easily accessible for locals and visitors alike. The store has ample space for browsing, making it a comfortable place to shop for secondhand treasures.
Editor's Review
The Goodwill Southern California Store & Donation Center in Riverside, CA, operates amidst a swirl of mixed reviews. With an overall rating of 3.7 out of 5 from about 400 reviewers, it clearly has its supporters and detractors. A common theme among positive feedback is the helpfulness of staff. As Blaine Boling noted, 'The floor employees are very nice and knowledgeable.' This highlights a strong customer service element that many appreciate.
However, this store also faces significant criticism, particularly regarding pricing. Several reviewers expressed frustration over what they perceive as inflated prices. For instance, Antonio Catalan remarked, 'Whoever is managing in charge of pricing...needs to be demoted/fired.' This reflects a broader sentiment that the store’s pricing strategy is not in line with its charitable mission. Some customers feel that Goodwill should provide better value, especially since donated items are given for free. Jennifer Degrande pointed out that 'Goodwill is supposed to help low income families,' suggesting that the pricing may not be as supportive of the community as intended.
Additionally, there's concern about the selection available. Alex Corona’s experience suggests that 'You’re better off just buying it new,' indicating a lack of quality merchandise. Overall, while the Goodwill store has its strengths, especially in customer service, the pricing and inventory issues remain significant pain points for many shoppers.
What We Like
- Knowledgeable and friendly staff
- New inventory every Tuesday
- Accepts EBT/SNAP
Room for Improvement
- High pricing on used items
- Limited variety of quality merchandise
What Customers Are Saying
“I like this Goodwill. They have a good selection.”
— Blaine Boling
“Everything is over priced.”
— Jennifer Degrande
What Shoppers Say
Based on analysis of 5 customer reviews
“The floor employees are very nice and knowledgeable.”
“Everything is over priced.”
“The used clothes is priced higher than they cost new.”
“They sell about 20% of their clothing.”
Insider Tips
Visit for electronics at online auctions
Expect high prices on used items
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a friendly shopping experience with staff ready to assist you.
- You'll find a wide selection of items, with new inventory arriving every Tuesday.
- Pricing can vary, so be prepared to look for good deals among the offerings.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓Goodwill SoCal Gift Cards available for purchase
- ✓Affordable custom printing solutions
- ✓Newly remodeled stores
- ✓Sustainable shopping options
Google Reviews
Whoever is managing in charge of pricing at this location needs to be demoted/fired because how are broken thing priced at $12, wooden bowls for $24 and old beat up boots for $40
I like this Goodwill. They have a good selection. The floor employees are very nice and knowledgeable. I've been helped by Phil a lot. He is one of the nicest and most knowledgeable people I've met. He knows about stereos, tech, clothing, shoes, acce...
Everything is over priced, goodwill gets these donations for free and they turn around and hike up prices, a pair of used cowboy boots were $40 bucks when they clearly should have been priced at $25.99 goodwill is supposed to help low income families...
One of the worst thrift stores I’ve ever been to. The used clothes is priced higher than they cost brand new. You’re better off just buying it new! They don’t have any of the good electronics items because it all is sent to their online auctions. The...
I just find it odd that the only donations they accept are discarded clothing that nobody wants and barely usable furniture. There are a multitude of items out there that could be donated and would greatly benefit the needy, and Goodwill refuses the...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the store thoroughly; hidden gems are often found in unexpected places.
Visit early in the week for the best selection since new inventory comes in every Tuesday.
Look for nearby parking options, as the store can get busy, especially during weekends.
Hours
- monday10:00 AM - 9:00 PM
- tuesday10:00 AM - 9:00 PM
- wednesday10:00 AM - 9:00 PM
- thursday10:00 AM - 9:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday10:00 AM - 9:00 PM
