Goodwill Southern California Store & Donation Center
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About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Upland offers a wide range of thrift items and services, including a print shop and gift cards. They're dedicated to transforming lives by helping individuals find jobs and providing support through their various programs.
The atmosphere in the store is clean and organized, making it a pleasure to shop. Many customers appreciate the friendly employees who are always willing to help.
Located conveniently in Upland, the store features a separate donation center, making it easy to drop off items while you shop. It's accessible for those in the area looking for great deals on secondhand goods.
Editor's Review
Goodwill Southern California Store & Donation Center in Upland, CA, garners a solid overall rating of 3.8/5 from 38 reviews, reflecting a mixed but generally positive experience among customers. Many reviewers praise the clean and organized store. One shopper noted, 'Always finding deals and shopping in a clean organized store is a delight.' The donation process receives high marks for its efficiency, as Rosabell M. remarked about her experience, highlighting how 'the donation center is conveniently located in the same building as the store.' Additionally, several reviews cite friendly employees, particularly noting cashiers like Carrie, who creates a welcoming atmosphere.
However, not all feedback is positive. Several complaints center around employee behavior, particularly regarding one manager named Frank, who has been described as 'weird' and 'a creep' by one dissatisfied customer. Other negative comments also pointed to rudeness from staff since relocating to their new venue, indicating that the hiring practices may have left something to be desired. Keilly Garcia expressed disappointment about the change in staff, saying, 'Ever since they moved to their new location they hired whatever they could get their hands on.'
What We Like
- Clean and organized store
- Efficient donation process
- Friendly staff members like cashier Carrie
Room for Improvement
- Inconsistent employee behavior
- Recent staff changes leading to lower service quality
What Customers Are Saying
“Always finding deals and shopping in a clean organized store is a delight.”
— Sandy Dee
“The donation center is conveniently located in the same building as the store.”
— Rosabell M.
Thrift & Consignment Stores Details
Certifications
Current Specials
First time customers receive $50 off your first order of $150+
What to Expect
- You'll enjoy a clean and organized shopping experience with friendly staff ready to assist you.
- Expect a diverse selection of thrift items, from clothing to unique household goods.
- Pricing is generally very reasonable, with many items available at great discounts.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓Goodwill SoCal Gift Cards available for purchase
- ✓Affordable and high quality custom printing solutions
- ✓New inventory every Tuesday
Google Reviews
I visited Goodwill to donate some clothes, and I was impressed with the overall experience. The donation center is conveniently located in the same building as the store but is separate, which made the process smooth and efficient. Dropping off bags ...
There was a an employee he name is Frank he's the Manager was weird and a creep made me uncomfertable. I dont know why this Goodwill would let someone like him be a manager!! Other employees there are very nice and helpful is always so kind when I g...
Always finding deals and shopping in a clean organize store is a delight. This is one of the better one. No funky smell to greet you. Employees are super friendly
I had a great visit here today, the selection was good and very well organized. Our cashier Carrie was wonderful and very friendly, we were already repeat customers but she really sold us on wanting to come by more often.
I would not recommend this location, we loved shopping at this goodwill when it was at its old location, they had very nice staff. Ever since they moved to their new location they hired whatever they could get their hands on. Absolute rude staff. It’...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore all the different sections of the store for the best finds.
Consider visiting during weekday mornings to avoid crowds and have more space to browse.
There's convenient parking available, so don't worry about finding a spot when you arrive.
Hours
- monday10:00 AM - 9:00 PM
- tuesday10:00 AM - 9:00 PM
- wednesday10:00 AM - 9:00 PM
- thursday10:00 AM - 9:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday10:00 AM - 9:00 PM
