Goodwill Southern California Store & Donation Center
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About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center in Upland, CA, offers a diverse range of thrift items, from clothing and shoes to home goods and furniture. They're also dedicated to transforming lives by helping individuals find jobs, making every purchase contribute to a greater cause.
The atmosphere here is a mix of excitement and nostalgia, as you never know what treasures you might stumble upon. Some customers have found their favorite garments, while others appreciate the selection of unique second-hand items available at this location.
Located conveniently in Upland, the store is easily accessible with ample parking available. It's a family-owned business that's been around since 1992, making it a familiar and welcoming spot for locals.
Editor's Review
Goodwill Southern California Store & Donation Center in Upland, CA, is a mixed bag. While some shoppers rave about its unique inventory, others express frustration over pricing and customer service. The store touts a family-owned vibe since 1992 and has a reputation for new inventory every Tuesday. However, not everyone sees the value. As Aliona Voluta points out, 'I went to Goodwill and was disappointed by the very high prices for a second-hand store.'
On the flip side, many customers appreciate the charm of this spot. Ron Jones highlights the welcoming atmosphere, stating, 'Their employees make up for it by treating you like family.' It's clear this place has a loyal following, but it also has some serious room for improvement, particularly in service.
Notably, complaints about the lack of public restrooms and no dressing rooms are common. Michelle Maher voiced concerns about the rude staff and checkout inefficiencies, stating, 'The sign DOES NOT say that.' It’s a contrast to the positive experiences of shoppers like Andres Zamora, who praises the variety and even the stylish staff.
What We Like
- Friendly and helpful staff
- Unique inventory that changes weekly
- Good selection of clothing
Room for Improvement
- High prices compared to other thrift stores
- Limited customer service
- Lack of public restrooms and dressing rooms
What Customers Are Saying
“'Prices were fair. HOWEVER. No public restroom. No dressing rooms.'”
— Michelle Maher
“'I have, on several occasions, discovered here some of the finest and most beloved garments within my wardrobe.'”
— Andres Zamora
What Shoppers Say
Based on analysis of 5 customer reviews
“Disappointed by the very high prices”
“Rude staff... treated you like family”
“Tons of great new and used clothes”
“They wouldn’t exchange my clothes”
“No public restroom. No dressing rooms.”
Insider Tips
Be prepared for higher prices than typical thrift stores
Ask for help if you need assistance with items
Visit when staff is less busy for better service
Thrift & Consignment Stores Details
Certifications
Current Specials
First time customers receive $50 off your first order of $150+
What to Expect
- Expect a treasure hunt experience where you might find everything from vintage clothing to household goods.
- The store offers a rotating selection of new inventory every Tuesday, so there's always something new to check out.
- Keep in mind that while some items can be pricey, you're also supporting job training programs with every purchase.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
I went to Goodwill and was disappointed by the very high prices for a second-hand store. For example, a simple jar cost $6, while a similar jar can be found at Dollar Tree for about $1.50.
A most remarkable emporium of second-hand wares. I have, on several occasions, discovered here some of the finest and most beloved garments within my wardrobe. There is also in attendance a most agreeable and stylish gentlewoman by the name of Mistre...
Prices were fair. HOWEVER. No public restroom. No dressing rooms. Rude staff. Asked if there was a "public" restroom since the restrooms had a sign that said employees only. She replied with, "No, just like the sign says." The sign DOES NOT say th...
This Goodwill is awesome because it has a ton of great new and used clothes and everything else under the sun. No furniture tho, but their employees make up for it by treating you like family. They great you by name and my cashier noticed I couldn't ...
Linda wasn’t much help they wouldn’t exchange my clothes because they couldn’t read 2 numbers on the bottom of my barcode ! It’s not like we can try them on so I don’t understand why they give such a hard time exchanging items ??? They act like tha...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If it's your first time, take your time to explore the aisles as there's a lot to see.
Try to visit early in the week after new inventory arrives for the best selection.
There's plenty of parking available, so you don't have to worry about finding a spot when you arrive.
Hours
- monday10:00 AM - 9:00 PM
- tuesday10:00 AM - 9:00 PM
- wednesday10:00 AM - 9:00 PM
- thursday10:00 AM - 9:00 PM
- friday10:00 AM - 9:00 PM
- saturday10:00 AM - 9:00 PM
- sunday10:00 AM - 9:00 PM
