Goodwill Southern California Store & Donation Center

Goodwill Southern California Store & Donation Center in Fontana, CA, is a mixed bag when it comes to customer experiences. Many shoppers appreciate the variety of items available, with some noting it as their go-to spot. As one reviewer, Nightrider 9000, mentioned, "Great experience. A noticeable mark-up to some items. Have to assume due to covid applications. Health & Safety!" However, not everyone shares the same enthusiasm. Complaints about customer service and pricing inconsistencies pop up repeatedly. For instance, Anthony Olive expressed frustration about being denied a senior discount despite qualifying, stating, "I wouldn't have bothered IF the manager had simply stated that was a mistake on."

On the flip side, other reviewers highlight the store's potential for treasure hunting. Items range from electronics to clothing, though some customers feel prices have increased too much. Monique Ortiz lamented about being treated like a thief when trying to make exchanges, saying, "If I try to make an exchange, I’m treated like I stole and switched tags." This suggests a need for better training and clearer policies to avoid misunderstandings. Overall, while there's value to be found here, expect a few bumps along the way.