Goodwill Store & Donation Center
Closed
About Goodwill Store & Donation Center
Goodwill Store & Donation Center in Denver, CO, offers a diverse selection of secondhand items, including clothing, household goods, and furniture. It serves as a vital resource for those looking to find affordable options while also supporting a charitable cause through donations and purchases.
The atmosphere is a mix of excitement and discovery, where shoppers can find unique treasures among the racks. While some customers have noted pricing inconsistencies, many appreciate the assistance from staff members who are eager to help, making the shopping experience more pleasant.
Located in a busy area of Denver, the store is easily accessible and provides ample parking for visitors. It's a great stop for both locals and tourists looking to explore secondhand finds.
Editor's Review
Goodwill Store & Donation Center in Denver, CO, has a mixed reputation. With an overall rating of 3.7 out of 5 from 427 reviews, the store stands out for its community focus and dedicated staff, but it also faces some notable criticisms.
Reviewers frequently praise the employees' customer service. As Gwen Hoopes remarked, "Joseph went above and beyond to assist me with loading a set of shelves into my car." This kind of attention can make a world of difference in a thrift shopping experience.
However, not every patron feels the same warmth. Izzah Tennies described an encounter with staff that left her feeling unwelcome, stating, "A lady just started screaming at me saying, 'we are closing all register. No more shopping!'" Complaints about staff attitude and rudeness are a recurrent theme, which can sour the overall atmosphere.
Pricing is another hot topic among customers. Caytster S noted, "I am big on waste diversion, but definitely watch out for their high pricing," highlighting an expectation mismatch. While thrift stores are known for deals, some items here are criticized for being overpriced compared to new retail options.
What We Like
- Friendly and helpful staff who provide excellent customer service
- Offers military and senior discounts on specific days
- New inventory arrives weekly, keeping the selection fresh
Room for Improvement
- Inconsistent pricing that can feel high for thrift items
- Some staff members exhibit poor customer service
What Customers Are Saying
“I have to take time to aay how amazing one of your employees was today.”
— Gwen Hoopes
“I still come here regularly because I am big on waste diversion, but definitely watch out for their high pricing.”
— Caytster S
What Shoppers Say
Based on analysis of 5 customer reviews
“definitely watch out for their high pricing”
“Joseph went above and beyond to assist me”
“the staff... was surprisingly great”
“overwhelmed because of all the theft and security”
Insider Tips
Visit during the day for better customer service
Be aware of closing times to avoid rushing
Check prices carefully before purchasing
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect to spend some time browsing through a wide variety of secondhand items.
- You'll find a mix of clothing, furniture, and household goods, so there's something for everyone.
- Pricing can vary, so be prepared for some items to be higher than new retail prices.
Business Highlights
- ✓Military discount: 15% off every Tuesday with ID
- ✓Senior discount: 15% off every Wednesday for individuals 55+
- ✓Color tag discounts available in-store
- ✓Generous donations help thousands in the community
- ✓New inventory every Tuesday
Google Reviews
2 stars due to their pricing. They had 6 of the same exact mini waffle makers - priced 3 different prices- all for more than the exact brand and model is new from target! They sell small, thin plastic, broken bins for $5! Small mason jars for $3, whe...
Thank you so much LINA this morning I didn't think I would find anything and I got overwhelmed because of all the theft and security everywhere. I am a native and at the same time it wasn't fun so I stopped coming to this location. This morning it fi...
I have to take time to aay how amazing one of your employees was today. Joseph went above and beyond to assist me with loading a set of shelves into my car and he did it with a smile on his face and an enthusiastic attitude he is an assett to your s...
It’s a shame I’m giving the whole store 1 star because they deserve much more! The staff, the regular staff was surprisingly great. Girl with I think green hair? Guy who announced they were closing in X amount of mins, “so plz bring your items to the...
Well, I arrived at 8.45pm and I understand that it is 15 mins before closing. A lady just started screaming at me saying, “we are closing all register. No more shopping!”. I looked at her strangely and proceeded to walk in and guess what? Another lad...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore all sections of the store for hidden gems.
Try to visit during weekdays when it’s generally less crowded, making for a more relaxed shopping experience.
Look for nearby cafes or restaurants to grab a bite before or after your shopping trip.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday9:00 AM - 8:00 PM