Goodwill of Western and Northern Connecticut

Est. 1992
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Goodwill of Western and Northern Connecticut in Bridgeport, CT

About Goodwill of Western and Northern Connecticut

Goodwill of Western and Northern Connecticut in Bridgeport offers a variety of secondhand items, including clothing, accessories, and household goods. It's a great spot for those looking to score unique finds while supporting a good cause.

The atmosphere is a mix of treasure hunting and community support, where shoppers can enjoy browsing through an eclectic assortment of goods. While some customers have had mixed experiences, many appreciate the thrill of discovering hidden gems.

Located in Bridgeport, this Goodwill is easily accessible for local residents and visitors. It's a convenient stop for those in the area looking to shop sustainably and save money at the same time.

Editor's Review

Goodwill of Western and Northern Connecticut in Bridgeport, CT, has a mixed reputation based on customer reviews. While many shoppers have enjoyed their experiences, a significant number have faced challenges that cannot be ignored. A recurring theme is the thrill of finding unique items. As Miguel Colon put it, "A great variety of things you never knew you wanted." However, this excitement can sometimes be overshadowed by issues, particularly with online orders. Customers like C Brown and OGBIMBO express frustration over problems like unfulfilled orders and undisclosed item conditions. In fact, C Brown mentioned the difficulty of getting support, stating that the store "will not call back and to create a ticket."

It seems that in-store experiences often shine brighter than online shopping. Shoppers appreciate the tangible feel of browsing aisles filled with unexpected gems. But when it comes to online transactions, the sentiment shifts. That said, many also reported positive experiences, noting the store's commitment to community initiatives, such as helping veterans and local food insecurity efforts, which adds to its charm. Overall, Goodwill of Western and Northern Connecticut is a place of discovery, but be prepared for potential bumps along the way.

Best for: Shoppers who love treasure hunting in physical stores will find the most value here.

What We Like

  • Wide variety of items available, often with unexpected finds
  • Strong community support, including programs for veterans
  • Offers free tax return preparation services

Room for Improvement

  • Inconsistent online shopping experiences with potential order issues
  • Customer service may be lacking, especially for online inquiries

What Customers Are Saying

β€œA great variety of things you never knew you wanted.”

β€” Miguel Colon

β€œIt's been 6 days and nothing. I've called in to inquire what is going on only to receive voice mails.”

β€” C Brown

What Shoppers Say

Based on analysis of 5 customer reviews

Customer ServiceBelow Average

β€œThey sold me a broken purse without disclosing it!”

SelectionGood

β€œA great variety of things you never knew you wanted.”

Shipping IssuesBelow Average

β€œIt's been 6 days and nothing.”

PricingMixed

β€œThey tend to price higher than Target.”

Best for: Treasure hunters looking for unique finds but wary of service issues.

Insider Tips

Check item conditions carefully before purchasing.

Be prepared for potential shipping delays.

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect a casual shopping experience where you can take your time browsing.
  • You'll find a diverse selection of secondhand items that change regularly, so there's always something new to discover.
  • Prices are generally affordable, making it a worthwhile stop for budget-conscious shoppers.

Business Highlights

  • βœ“Helping Veterans Get Employment And Housing
  • βœ“Shop From Home to Support Employment Opportunities
  • βœ“Goodwill Thrift Tour for curated shopping experience

Google Reviews

Kristen Hoyte
Kristen Hoytea month ago
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They remove winners bids. I got my confirmation email that I won a lot and was about to pay for it a couple days later and someone removed my bid. It’s showing as a nother person won . Good thing I kept the email confirmation and I will be contacting...

C Brown
C Brown4 months ago
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I will never again shop on Goodwill.com. Won an auction for an item online... Paid for the item and shipping upfront... It's been 6 days and nothing. I've called in to inquire what is going on only to receive voice mails that state openly that they w...

OGBIMBO
OGBIMBOa year ago
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‘‘MUST READ!! HORRIBLE. TERRIBLE. THEY SOLD ME A BROKEN PURSE WITHOUT DISCLOSING IT!!!!!!! AND THEN BLOCKED ME!! I have bought hundreds of things on shopgoodwill, and I have only had to return 3 times. All other sellers have been kind and quickly...

Miguel Colon
Miguel Colon5 months ago
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A great variety of things you never knew you wanted

Kitty Gold
Kitty Gold2 years ago
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I like it when l come across useful items that still have tags on and have never been used or worn previously It can be a fun and surprising experience ! The stuff they get from target they tend to price higher than Target. That is not nice. But go ...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, be sure to set aside enough time to explore the various sections of the store.

Visiting during the week may yield a quieter shopping experience compared to weekends.

Look for nearby parking options to make your visit more convenient, especially if the lot is busy.

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Customer Reviews