Goodwill Shelton Store and Donation Station

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Goodwill Shelton Store and Donation Station in Shelton, CT

About Goodwill Shelton Store and Donation Station

Goodwill Shelton Store and Donation Station is a popular thrift store in Shelton, CT, offering a wide variety of secondhand goods. From clothing and accessories to home decor and furniture, shoppers can find unique items at affordable prices.

The atmosphere is a mix of bustling activity and the thrill of discovery, as customers browse through well-organized merchandise. While some shoppers have reported mixed experiences with staff, others have praised the helpfulness of certain employees.

Conveniently located in Shelton, this store is accessible for both local residents and visitors. With ample parking available, it’s easy to pop in for a quick shopping trip or to drop off donations.

Editor's Review

Walking into the Goodwill Shelton Store and Donation Station, you might expect a treasure trove of second-hand goods. And in many ways, that's true! From DVDs to clothing, this store offers a variety of merchandise that many shoppers seem to enjoy. One review noted, 'Very good DVD collection,' which likely draws in film buffs looking for affordable classics. Customer service can really make or break a shopping experience, and here it's a mixed bag. While some customers rave about the staff, with one stating, 'Aww what an excellent store, worth shopping!' others reported encounters that left them feeling uneasy. For instance, Alex Ganot described a distressing situation where the store manager called the police over a simple question. That really paints a picture of how important staff training and clear communication can be.

On the whole, Goodwill Shelton has a lot going for it, especially in terms of its community initiatives, like helping veterans secure jobs and housing. They even provide free tax return preparation services, which is a huge plus for many. Yet, people have expressed that the pricing seems a bit high for used items, with Angela Sherrill mentioning that she noticed 'the items were overpriced for being used.' It's clear that while some shoppers find great deals, others feel the prices should reflect the second-hand nature of the goods more accurately. Overall, Goodwill Shelton stands out not just as a place to shop, but also as a community resource, even if it’s got a few bumps to smooth out along the way.

Best for: Bargain hunters who appreciate a variety of second-hand goods and community support initiatives will find value here.

What We Like

  • Great selection of DVDs and merchandise
  • Helpful community initiatives like job placement for veterans
  • Some staff members provide excellent customer service

Room for Improvement

  • Inconsistent customer service experiences
  • Items can be overpriced for used goods

What Customers Are Saying

β€œ'Aww what an excellent store, worth shopping!'”

β€” Nchimunya Muchimba

β€œ'Very good DVD collection. My dog is always treated well there.'”

β€” nick donofrio

β€œ'The items were overpriced for being used as seems to be lately in all locations.'”

β€” Angela Sherrill

What Shoppers Say

Based on analysis of 5 customer reviews

Customer ServiceBelow Average

β€œCustomer service is lacking. Poor attitude...”

SelectionGood

β€œVery good DVD collection.”

PricesMixed

β€œThe items were overpriced for being used.”

AtmosphereGood

β€œBeautiful outside of the store and entire plaza.”

ParkingGood

β€œPlenty of parking available.”

Best for: Shoppers seeking a variety of items but wary of customer service.

Insider Tips

Visit during less busy hours for better service.

Check the pricing carefully before purchasing.

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect a mix of new arrivals and gently used items that change frequently.
  • The selection includes a variety of categories, so there's something for everyone, from vintage clothes to household items.
  • Prices are generally low, making it a great place to score bargains on quality goods.

Business Highlights

  • βœ“Helping Veterans Get Employment And Housing
  • βœ“Shop From Home
  • βœ“Goodwill Thrift Tour
  • βœ“Backpack Giveback for students
  • βœ“Support for food insecurity
  • βœ“Community involvement with local leaders

Google Reviews

Alex Ganot
Alex Ganot3 months ago
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Customer service is lacking. Poor attitude and aggressive behavior by the staff. I just witnessed the store manager called the police on someone because he had a question. They refuse to look at his receipt or have any communication.. store manager ...

Nchimunya Muchimba
Nchimunya Muchimba3 weeks ago
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Aww what an excellent store,worth shopping! Customer service was great can’t wait to go shopping again . Jessica and Tari Z thanks for your great service πŸ™

Joseph Vidro
Joseph Vidro4 months ago
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I had a fair experience some shoppers were relaxed and workers. The merchandise was organized and easy to acess.

nick donofrio
nick donofrio5 months ago
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Very good DVD collection. My dog is always treated well there.

Angela Sherrill
Angela Sherrilla year ago
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We were actually greeted when we were walking threw the doors. The items were over prices for being used as seems to be lately in all locations. I was standing at the case for some time and the lady at the counter ( not doing much) couldn't be bother...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take your time to explore the different sections of the store.

Try to visit during weekdays when it tends to be less crowded for a more relaxed shopping experience.

Check for nearby parking options to avoid any hassle, especially during busy hours.

Hours

  • monday9:00β€―AM - 9:00β€―PM
  • tuesday9:00β€―AM - 9:00β€―PM
  • wednesday9:00β€―AM - 9:00β€―PM
  • thursday9:00β€―AM - 9:00β€―PM
  • friday9:00β€―AM - 9:00β€―PM
  • saturday9:00β€―AM - 9:00β€―PM
  • sunday10:00β€―AM - 7:00β€―PM

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Customer Reviews