Goodwill Waterbury Store & Donation Station
Closed
About Goodwill Waterbury Store & Donation Station
Goodwill Waterbury Store & Donation Station offers a variety of secondhand items, from clothing to household goods, making it a great spot for bargain hunters. The store also has a donation station where you can drop off gently used items to support their mission.
The atmosphere here is casual and welcoming, with familiar faces among the staff and regular customers. While the inventory can be hit or miss, many shoppers enjoy popping in to see what new treasures they might find.
Located in Waterbury, CT, the store is easily accessible with ample parking available. Its central location makes it a convenient stop for those in the area looking to thrift shop.
Editor's Review
The Goodwill Waterbury Store & Donation Station stands out for its charm and community feel, especially considering its family-owned roots since 1992. With an overall rating of 4.0 out of 5 from 117 reviews, shoppers appreciate the familiarity of the staff and the diverse inventory that changes weekly. As Lin noted, it’s a nice place to pop in and browse, even if sometimes it feels a bit empty. The store's commitment to offering organic produce alongside closeout deals provides shoppers with unique finds that can't be easily replicated elsewhere.
However, it's not without its challenges. Many reviewers mention hit-or-miss experiences with the inventory. Jassy Melendez shared a less-than-stellar interaction with staff, highlighting the potential for rude service. This kind of inconsistency in customer experience is a recurring theme. Frands Charles even pointed out that while it is a good store to shop for second-hand items, it may not be the best choice for children's products due to safety concerns. Overall, the store offers a mix of valuable deals and a warm community vibe but could improve its customer service and product quality.
What We Like
- Family-owned since 1992, creating a community atmosphere
- New inventory every Tuesday, keeping options fresh
- Variety of products including organic produce
Room for Improvement
- Inconsistent customer service experiences
- Inventory quality can be hit or miss
- Some items may be outdated or damaged
What Customers Are Saying
“Sometimes find good stuff and sometimes very empty. Faces are familiar...”
— Lin
“I found some things I needed, like a microwave, tv, and floor lamp...”
— Jassy Melendez
What Shoppers Say
Based on analysis of 5 customer reviews
“Sometimes find good stuff and sometimes very empty.”
“The associate that checked me out was rude.”
“Nice store to find items cheap prices.”
“I wouldn't recommend it to shop stuff for your children.”
Insider Tips
Visit during off-peak hours for a quieter experience.
Inspect items carefully, especially for children's products.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a mix of inventory; sometimes the shelves are full, and other times they might be a bit sparse.
- You'll find a variety of items, including clothing, electronics, and home decor, but be prepared for a bit of searching.
- Prices are generally affordable, making it a great option for budget-conscious shoppers.
Business Highlights
- ✓Helping Veterans Get Employment And Housing
- ✓Shop From Home
- ✓Now hiring for retail and human services positions
Google Reviews
Sometimes find good stuff and sometimes very empty. Faces are familiar and it becomes just a nice place to pop in and look around. My biggest complaint is parents that allow their kids to run around and damage stuff. I'm a doll collector and I regula...
I found some things I needed, like a microwave, tv, and floor lamp. However, the associate that checked me out was rude. We asked about how to check if the lamp and microwave worked and she said "there's a socket there". We asked where? She said "bac...
If you don't mind second hand stuff 😉 good store to shop. I wouldn't recommend it to shop stuff for your children..
It’s OK. Outdated stuff. Hit or miss. Cashiers are super slow. In the line before.
Nice store to find intems cheap prices and you can use you credit card
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time browsing to discover hidden gems.
Visiting during the week may offer a quieter shopping experience compared to weekends.
There's plenty of parking available, so you shouldn't have any trouble finding a spot.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday9:00 AM - 7:00 PM