Goodwill Glastonbury Store & Donation Station
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About Goodwill Glastonbury Store & Donation Station
Goodwill Glastonbury Store & Donation Station is part of Goodwill of Western and Northern Connecticut, providing a range of services including job training and employment assistance. They also engage with the community through initiatives like the Backpack Giveback and fundraising for local missions.
The store offers a clean and pleasant shopping environment, with a selection of items that changes daily. While some customers have noted a limited selection, many appreciate the quality of items available and the friendly staff who assist with their shopping needs.
Located in Glastonbury, CT, the store is easily accessible and welcomes donations from the community. It's a convenient stop for anyone looking to shop or donate secondhand items.
Editor's Review
The Goodwill Glastonbury Store & Donation Station holds an overall rating of 4.1 out of 5, based on 225 reviews, indicating a generally favorable perception among customers. However, the data tells a different story when examining individual experiences. While many shoppers commend the variety and quality of items available, there are recurring complaints regarding customer service and specific pricing practices.
As Bertman observed, "Nice goodwill items change daily. Lots of different categories of items for purchase. Workers are pleasant. Store is pretty clean." This sentiment echoes across various reviews, highlighting a clean environment and friendly staff. Conversely, some customers have expressed dissatisfaction with their experiences, particularly regarding inconsistent service from cashiers. For example, Lobo noted, "...the cashier, Sharon, did not extend the same courtesy to wrap my mother's glass cups," indicating a lack of attention during critical interactions.
Moreover, pricing practices have drawn criticism, with Kevin Mead remarking, "selling donated infant formula for $20 is downright criminal," pointing to a significant inconsistency in pricing that could deter potential buyers. The store's unique offerings, including a weekly discount based on color tags, are a hit among those looking for quality items at a bargain, as highlighted by multiple reviewers.
What We Like
- Diverse selection of items that change daily
- Friendly and helpful staff
- Weekly discounts based on color tags on items
Room for Improvement
- Inconsistent customer service experiences
- Some pricing practices are viewed as questionable
What Customers Are Saying
“Nice goodwill items change daily. Lots of different categories of items for purchase. Workers are pleasant. Store is pretty clean.”
— Bertman
“Selling donated infant formula for $20 is downright criminal. Management needs to take a long look in the mirror.”
— Kevin Mead
What Shoppers Say
Based on analysis of 5 customer reviews
“Not a huge selection but what they do have is nice quality.”
“You can find brand new items at times.”
“Workers are pleasant.”
“Selling donated infant formula for $20 is downright criminal.”
“I had an uncomfortable experience with another customer.”
Insider Tips
Visit on weekdays for a better selection.
Be cautious of the store atmosphere during busy times.
Thrift & Consignment Stores Details
Certifications
What to Expect
- You'll find a friendly atmosphere with helpful staff ready to assist you with your shopping needs.
- Expect a diverse selection of thrift items that changes frequently, giving you a chance to discover unique finds.
- Prices are generally affordable, making it a great option for budget-conscious shoppers.
Business Highlights
- ✓Helping Veterans Get Employment And Housing
- ✓Shop From Home to Support Employment Opportunities
- ✓Goodwill Thrift Tour for curated shopping experience
Google Reviews
Not a huge selection but what they do have is nice quality. I had an uncomfortable experience with another customer who I presume is mentally unwell - coming up behind me halfway thru the aisle & started following me, "shuffling" thru the hangers, h...
During my initial visit to the Glastonbury location, I encountered a disappointing experience at the store. I subsequently decided to accompany my mother to the location, but upon preparing to check out, we observed that the customer preceding us had...
Nice goodwill items change daily. Lots of different categories of items for purchase. Workers are pleasant. Store is pretty clean.You can find brand new items at times. And if you're patience some cool eclectic items.items have color tags. 50% discou...
Staff are really great/nice here but selling donated infant formula for $20 is downright criminal. Management needs to take a long look in the mirror and think about how messed up that is.
Designer clothes and shoes at great prices…house decoration are great too
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you’re a first-time visitor, consider checking the store's social media for any special promotions or events.
Visiting during the week is often quieter, allowing for a more relaxed shopping experience.
There's ample parking available, so you shouldn't have trouble finding a spot when you arrive.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday10:00 AM - 7:00 PM
