Goodwill Outlet
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About Goodwill Outlet
Goodwill Outlet in New Castle, DE, offers a variety of secondhand items, from clothing to home goods, all at budget-friendly prices. It's a great place for thrifty shoppers looking to score unique finds and support a good cause at the same time.
The atmosphere here is casual and inviting, with a spacious layout that allows for easy browsing. Customers often enjoy the thrill of the hunt, though some have noted that it can require a bit of digging to uncover hidden gems.
Located conveniently in New Castle, this Goodwill Outlet is accessible for both locals and visitors. It's situated in a larger shopping area, making it easy to combine your trip with other errands or activities.
Editor's Review
The Goodwill Outlet in New Castle, DE, seems to be a mixed bag based on customer reviews. On one hand, it’s family-owned and has been around since 1992, which gives it a certain charm. Many reviewers, like Julia Mcglothlin, appreciated the fun experience: “My daughter, toddler, and I went for the first time ever and we had fun!” However, there are significant complaints about the inventory rotation. As Andrea Delfino pointed out, 'They started going downhill when they decided to rotate the bins every other hour.' This has led to frustrations, especially for those who traveled long distances to find a disappointing selection.
Size is another point of contention. Some visitors, like M Q, noted that the store feels larger than necessary for the stock available: 'You have to really dig to find anything here.' While there are some treasures to be found, it’s clear that many left feeling underwhelmed, particularly those seeking higher-end items.
On the upside, the pricing is generally considered fair, and the friendly staff receives consistent praise. However, the experience can be hit or miss, especially regarding the condition of items and the accuracy of scales, as highlighted by Helen Kendall's issues with pricing. Overall, it seems that while there's potential for a good find, the execution needs improvement.
What We Like
- Family-owned and local since 1992
- Friendly staff who create a welcoming atmosphere
- Generally fair pricing on items
Room for Improvement
- Inconsistent inventory rotation frustrates customers
- Larger store size does not equate to better selection
- Issues with pricing accuracy on some items
What Customers Are Saying
“My daughter, toddler, and I went for the first time ever and we had fun!”
— Julia Mcglothlin
“They started going downhill when they decided to rotate the bins every other hour.”
— Andrea Delfino
“You have to really dig to find anything here.”
— M Q
What Shoppers Say
Based on analysis of 5 customer reviews
“You have to really dig to find anything here.”
“Pricing is fair but unless you’re in the neighborhood.”
“The staff were very friendly.”
“Started going downhill when they decided to rotate.”
“Made big mess in the trailer especially at the end.”
Insider Tips
Visit during off-peak hours for a better experience.
Be prepared to dig through bins for good finds.
Check the bathroom status before visiting with kids.
Thrift & Consignment Stores Details
Brands Carried
Certifications
What to Expect
- Expect to spend some time searching through bins for great deals.
- You'll find a mix of everyday clothing, unique thrift items, and occasionally higher-end brands.
- Prices are generally very affordable, making it a good choice for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
Used to be good and rotate every 30 mins / every hour. Started going downhill when they decided to rotate the bins every other hour. Now they are down to rotating just once or twice a day just like the Baltimore Md bins. Not worth the hour 1/3 drive ...
My daughter , toddler and I went for the first time ever and we had fun! Toddler got some craft stuff and clothes that she picked out. My 21 yr old got lots of name brand clothes like free people and American eagle and I got some clothes too. We will...
you have to really dig to find anything here. very large space, larger than it needed to be for the amount of stock. On my visit there wasn't any good vintage, any upmarket brands, or any inexpensive brands in good condition for resale. I might've fo...
Picked up electronics for recycle. Took them 2 hrs to load. Cool people. Didn’t like one thing. Thats the way they loaded. Made big mess in the trailer especially at the end of the loading.
It’s a very small bins store compared to other goodwill outlets. Pricing is fair but unless you’re in the neighborhood it’s not worth going to. Scales also seem a little off. I had a single item that had a tag on it that said 3 lbs from manufacturer ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first visit, plan to set aside plenty of time to explore and discover items.
Try to visit during the week when the store might be less crowded and bins are more organized.
Look for nearby parking options to make your visit easier, especially during busy hours.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 7:00 PM
- sunday12:00 - 6:00 PM