Goodwill - Waterford Lakes
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About Goodwill - Waterford Lakes
Goodwill - Waterford Lakes is a popular thrift store located in Orlando, FL, offering a diverse selection of secondhand items, including clothing, shoes, and home goods. As part of the larger Goodwill organization, they focus on providing affordable options while also promoting sustainability through the resale of donated goods.
The atmosphere here can be a bit mixed; while some shoppers appreciate the thrill of finding unique items, others have expressed concerns about the pricing, suggesting it can sometimes be higher than expected for used goods. Overall, it's a place where you might find hidden gems if you're willing to sift through the inventory.
Conveniently situated in Waterford Lakes, this Goodwill store is easily accessible for both locals and visitors. It features ample parking, making it a straightforward stop for anyone looking to thrift shop in the area.
Editor's Review
Goodwill - Waterford Lakes in Orlando, FL, presents a mixed bag for thrift shoppers. With a solid overall rating of 3.9/5 from 750 reviews, it’s clear that this location has its loyal fans. However, it also faces notable criticisms. Customers have raved about its selection, with one shopper noting, 'I found a bunch of nearly new dresses for great prices.' That sentiment resonates with many who appreciate the thrill of hunting for unique clothing items, books, and household goods. Still, the store is not without its drawbacks.
Multiple reviewers have pointed out the pricing concerns. As Daniel Smith remarked, 'This place has higher prices than Amazon on used furniture now and clothing.' It’s a disappointment echoed by others who feel that the prices don’t match the quality of the items. While some find great deals, the inconsistency in pricing, like a used candle for $7—leaves customers scratching their heads. Additionally, the customer service experience has been hit or miss. One customer shared their amusing encounter with an employee who dramatically refused to sell shoes that lacked a price tag. Yet, not everyone finds the humor in the service; complaints about rude or disassociated staff are common.
What We Like
- Diverse selection of unique clothing and household goods
- Regularly updated inventory with new finds
- Good value for nearly new items
Room for Improvement
- Higher prices than expected for second-hand items
- Inconsistent customer service experiences
- Concerns about cleanliness and organization
What Customers Are Saying
“Found a bunch of nearly new dresses for great prices.”
— Carmencita Sarika
“This place has higher prices than Amazon on used furniture now and clothing.”
— Daniel Smith
What Shoppers Say
Based on analysis of 5 customer reviews
“Prices are high for many items”
“Employees are consistently disassociated or rude”
“Found great shoes and got a free show!”
“Don't expect peak customer service or SUPER cleanliness”
Insider Tips
Visit often to find great deals on clothing
Look quickly at furniture as it sells fast
Be prepared for varying levels of customer service
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a mix of unique finds and everyday essentials in their inventory.
- You might discover quality shoes and clothing items, but be prepared to spend some time browsing.
- Pricing can be higher than other thrift stores, so it's good to compare before making a purchase.
Business Highlights
- ✓Building Lives That Work®
- ✓Donated over 25 million pounds of textiles diverted from landfills last year
- ✓Offers unique clothing items, books, and household items
Google Reviews
Unfortunately, my experience at this store was disappointing due to the excessively high prices for items that appeared to be old and used. In some cases, these items were even more expensive than their brand-new counterparts available elsewhere. Whi...
I’d recommend going to a location in a less affluent area. This location forgets who they serve. A USED candle 25% melted with burned wicks for $7. This place has higher prices than Amazon on used furniture now and clothing.
Found great shoes and got a free show! I was in line at check out with my girlfriend, patiently waiting for my turn. The guy gets his receipt in front of me so I know it’s my turn and walk up to the counter. I let him know that these shoes I had foun...
Love going here. Found a bunch of nearly new dresses for great prices. I go often to see if I get lucky. Furniture is typically in great shape and cheap, if you see it and like it, get it quick. Don’t expect peak customer service or SUPER cleanliness...
Been here many times. The employees are consistently disassociated or rude or awkward. And the prices are high for many items, much more than they should be. For example I saw a small white plastic bin for $5.99… At least the store is organized and w...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're new to thrift shopping, take your time to explore the aisles; you never know what you'll find.
Consider visiting during weekdays for a less crowded experience, especially if you're looking for specific items.
There are several restaurants and shops nearby, so you can make a full day of your visit to the Waterford Lakes area.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday9:00 AM - 9:00 PM