Goodwill Store and Donation Center
Closed
About Goodwill Store and Donation Center
Goodwill Store and Donation Center in Hilo, HI, offers a wide range of secondhand items, from clothing to household goods. It's a great spot for those looking to find unique treasures while supporting a good cause.
The atmosphere is casual and welcoming, with a variety of items that reflect the local culture. Shoppers can often find themselves exploring aisles filled with eclectic choices and hidden gems.
Located conveniently in Hilo, the store is easily accessible for locals and visitors alike. Its central location makes it a great stop while exploring the area or running errands.
Editor's Review
Goodwill Store and Donation Center in Hilo, HI, is a mixed bag. Some love it, while others feel ripped off. A common theme is the pricing. As Robert Lehmann bluntly noted, 'Paying a higher price for used clothes versus buying them new is insane.' That's certainly a sentiment echoed throughout multiple reviews. Shoppers often expect thrift stores to offer affordable deals, but here, many feel prices are inflated, making them question why they would spend $9.99 on worn clothing when new options are available nearby for just a few dollars more.
On the flip side, cleanliness and organization get a thumbs up. Traci B. praised the store as 'the most clean and organized Goodwill I have ever been to,' highlighting that it stands out favorably against others. The clerks, particularly Yvette, have also been singled out for their friendliness and customer service, which adds a nice touch during visits. But not everything is sunshine and rainbows.
Several reviewers expressed safety concerns regarding the store's layout. Pricilla Romero pointed out the dangerous placement of clothing racks and the lack of adequate entry and exit points. This is a serious issue that should not be ignored. Overall, while Goodwill in Hilo has its charms, the combination of high prices and safety hazards can't be overlooked.
What We Like
- Clean and organized store layout
- Friendly and helpful staff
- Diverse selection of items
Room for Improvement
- High prices for used items
- Safety hazards due to store layout
What Customers Are Saying
“Paying a higher price for used clothes versus buying them new is insane.”
— Robert Lehmann
“The most clean and organized Goodwill I have ever been to.”
— Traci B.
“There is only one entry and exit point, and the clothing racks are placed so close together...”
— Pricilla Romero
What Shoppers Say
Based on analysis of 5 customer reviews
“Paying a higher price for used clothes is insane.”
“The most clean and organized Goodwill I have ever been to.”
“Good thing the employees are so sweet!”
“Raises significant safety concerns.”
Insider Tips
Visit during off-peak hours for a better experience.
Be cautious of safety hazards due to tight aisles.
What to Expect
- Expect a casual shopping experience with a diverse selection of secondhand items.
- You'll find a mix of clothing, home decor, and other goods that change frequently.
- Be prepared for pricing that may sometimes feel higher than typical thrift shop prices.
Google Reviews
The prices here is more then your normal store and buying items new. What ever happened to making it affordable for the public. The clothes are worn and still charging $9.99, just looked at walmart pants is $11.99 new not worn, take the time to buy n...
I was visiting the Island on 9/21/25. I am from the Mainland and always love to shop for hidden treasures at the Goodwill. So naturally I stopped over when we drove by during our stay in Hilo. Shop #5233 was the most clean and organized Goodwill I ha...
I would give this store zero stars if I could. Paying a higher price for used clothes verses buying them new is insane. I don't know what the GM of this location is smoking but everything is ridiculously over priced. $20 for a used golf club. $15 for...
I visited the Goodwill store in Hilo today and felt compelled to share some serious concerns regarding the condition and operations of the location. • Safety Hazards: There is only one entry and exit point, and the clothing racks are placed so close ...
I am done. After ruining everything I buy with these horrible goodwill price tags that are horrible to take off, water, scrapping, common! I will not return. The stickers ruin all the products. I paid 10.00 to an item that was ruined (see photo)! EVE...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to browse and keep an open mind about what you might find.
Consider visiting on weekdays when it may be less crowded for a more relaxed shopping experience.
There's parking available nearby, making it easy to stop by during your day out in Hilo.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 6:00 PM
- sunday10:00 AM - 6:00 PM