Goodwill Store and Donation Center
Closed
About Goodwill Store and Donation Center
Goodwill Store and Donation Center in Kaneohe, HI, offers a wide range of secondhand clothing and household items at affordable prices. It's a great place to find unique pieces while also supporting a good cause through your purchases.
The atmosphere here is warm and welcoming, thanks to the friendly and hardworking staff who always go the extra mile to assist shoppers. While the store can feel a bit cramped, the positive energy and helpful service make for a pleasant shopping experience.
Conveniently located in Kaneohe, this Goodwill store is easily accessible for both locals and visitors. There's ample parking, making it a breeze to stop by and check out the latest finds.
Editor's Review
Many customer reviews of the Goodwill Store and Donation Center in Kaneohe, HI, highlight the friendly and dedicated staff, who are consistently described as going above and beyond. For instance, Sophia Suminem H expresses this sentiment well, stating, 'Everybody working here NEEDS A RAISE AND GREAT BONUS! What a wonderful staff!' This level of service seems to be a significant driver of customer satisfaction, contributing to the store's overall rating of 3.8 out of 5 from 19 reviews.
However, not all feedback is glowing. Some reviewers have pointed out issues with merchandise pricing, indicating that certain items feel overpriced given their used condition. Elizabeth Rey remarked that the store is 'rather depressing' and expressed disappointment in prices, mentioning, 'I’m disappointed in the high prices for most of the merchandise given most of it is used.' Despite these concerns, many still appreciate the great selection of items, with one customer stating, 'I have never been to a Goodwill with such great prices and such kind staff.' Overall, the combination of helpful staff and a broad variety of items makes this Goodwill a worthwhile stop for thrift shoppers in the area.
What We Like
- Friendly and helpful staff
- Wide selection of thrift items
- Positive shopping experience
Room for Improvement
- Some items are perceived as overpriced
- Store layout can feel cramped
What Customers Are Saying
“Everybody working here NEEDS A RAISE AND GREAT BONUS! What a wonderful staff!”
— Sophia Suminem H
“I have never been to a Goodwill with such great prices and such kind staff!”
— MS
“I’m disappointed in the high prices for most of the merchandise given most of it is used.”
— Elizabeth Rey
What Shoppers Say
Based on analysis of 5 customer reviews
“What a wonderful staff! Very helpful and friendly.”
“Good selection of items.”
“Such great prices and such kind staff!”
“In my opinion, the store is rather depressing.”
Insider Tips
Keep an eye on your cart to avoid theft.
Visit for quick drop-offs; it's efficient.
What to Expect
- Expect a friendly shopping experience with helpful staff who are eager to assist.
- You'll find a diverse selection of items, from clothing to home goods, all at great prices.
- The prices are very reasonable, so you're likely to snag some great deals on unique items.
Business Highlights
- ✓Family owned since 1992
- ✓Provides free job training and support services
- ✓New Hilo Store & Donation Center opened February 2026
- ✓Home donation pickup service available on Oahu
- ✓Accepts donations to create jobs in the community
Google Reviews
Friendly, helpful staff . . . Good selection of items . . . Would have given 4or more stars if it had not been for having the unfortunate experience of someone purposely stealing items out of my cart (Karma. . .Karma. . .Karma) Just make sure you kee...
Everybody working here NEEDS A RAISE AND GREAT BONUS! What a wonderful staff! Very helpful and friendly. Extremely hard working and always showing 200% effort
Store is a bit cramped but I have never been to a Goodwill with such great prices and such kind staff! Worth going if you like to thrift!
Overall friendly and positive staff. Quick 10min front of store drop off. Easy receipt and help off loading items Awesome experience!
UPDATE: The lead gal did issue me a refund for the difference. Apparently, Goodwill has a set price for towels so the cashier who rang up my purchase didn't check for a price tag. Same cashier was there when I went in for the adjustment and she spok...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to browse; you never know what treasures you might find.
Try to visit during the week when it's usually less crowded, allowing for a more relaxed shopping experience.
Don't forget to check out nearby options for lunch or coffee after your thrift shopping adventure.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 6:00 PM
- sunday10:00 AM - 6:00 PM