Goodwill Store and Donation Center
Closed
About Goodwill Store and Donation Center
Goodwill Store and Donation Center in Kaneohe, HI, is dedicated to strengthening the community by providing job training, education, and placement services. They operate retail stores and donation centers, where you can shop for a variety of secondhand items while supporting their mission.
The atmosphere here is warm and welcoming, thanks to the friendly and helpful staff who are always ready to assist you. While the store might feel a bit cramped, many visitors appreciate the great selection of items and the kindness of the employees.
Located conveniently in Kaneohe, this Goodwill store is accessible for both locals and visitors. Parking is available nearby, making it easy to stop by and browse their offerings.
Editor's Review
The Goodwill Store and Donation Center in Kaneohe, HI, presents a mixed bag according to customer reviews. With an overall rating of 3.8 out of 5, the store garners praise for its friendly and hardworking staff. Sophia Suminem H expressed it well, noting, 'Everybody working here NEEDS A RAISE AND GREAT BONUS! What a wonderful staff!' This sentiment is echoed by others who appreciate the helpfulness and effort of the employees. In fact, Taka H even mentioned how quick and easy the donation drop-off process is, highlighting the store's community support.
However, customer experiences are not universally positive. Complaints about pricing and store atmosphere persist. For instance, Elizabeth Rey remarked, 'I'm disappointed in the high prices for most of the merchandise given most of it is used.' In addition, the space is described as cramped, which can detract from the overall shopping experience. Kimberly Choe's experience with theft in the store underscores a concern with security, as she cautions others to keep an eye on their carts.
What We Like
- Friendly and helpful staff
- Easy donation drop-off process
- Good selection of items at competitive prices
Room for Improvement
- Cramped store layout
- High prices for some items
- Concerns about security with items being stolen
What Customers Are Saying
“Everybody working here NEEDS A RAISE AND GREAT BONUS! What a wonderful staff!”
— Sophia Suminem H
“I'm disappointed in the high prices for most of the merchandise given most of it is used.”
— Elizabeth Rey
“Store is a bit cramped but I have never been to a Goodwill with such great prices and such kind staff!”
— MS
What Shoppers Say
Based on analysis of 5 customer reviews
“What a wonderful staff! Very helpful and friendly.”
“Good selection of items.”
“Never been to a Goodwill with such great prices.”
“In my opinion, the store is rather depressing.”
Insider Tips
Keep an eye on your cart to prevent theft.
Be prepared for a cramped store layout.
What to Expect
- Expect a friendly and helpful shopping experience with staff dedicated to assisting you.
- You'll find a diverse selection of secondhand clothing and household items at affordable prices.
- Prices are generally very reasonable, providing great value for those looking to save while shopping sustainably.
Business Highlights
- ✓Family owned since 1992
- ✓Provides free job training and support services
- ✓Offers a charter school for grades 9-12
- ✓Home donation pickup service available
- ✓Participates in community relief efforts
Google Reviews
Friendly, helpful staff . . . Good selection of items . . . Would have given 4or more stars if it had not been for having the unfortunate experience of someone purposely stealing items out of my cart (Karma. . .Karma. . .Karma) Just make sure you kee...
Everybody working here NEEDS A RAISE AND GREAT BONUS! What a wonderful staff! Very helpful and friendly. Extremely hard working and always showing 200% effort
Store is a bit cramped but I have never been to a Goodwill with such great prices and such kind staff! Worth going if you like to thrift!
Overall friendly and positive staff. Quick 10min front of store drop off. Easy receipt and help off loading items Awesome experience!
UPDATE: The lead gal did issue me a refund for the difference. Apparently, Goodwill has a set price for towels so the cashier who rang up my purchase didn't check for a price tag. Same cashier was there when I went in for the adjustment and she spok...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the aisles for hidden gems.
Consider visiting during the week to avoid larger crowds and have a more leisurely shopping experience.
Look for nearby parking options to make your visit more convenient, especially during busy hours.
Hours
- monday10:00 AM - 6:00 PM
- tuesday10:00 AM - 6:00 PM
- wednesday10:00 AM - 6:00 PM
- thursday10:00 AM - 6:00 PM
- friday10:00 AM - 6:00 PM
- saturday10:00 AM - 6:00 PM
- sunday10:00 AM - 6:00 PM
