Goodwill Industries of the Inland Northwest
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About Goodwill Industries of the Inland Northwest
Goodwill Industries of the Inland Northwest in Post Falls, ID, is a welcoming thrift store that offers a variety of secondhand items, including clothing, furniture, and household goods. They’re well-known for their commitment to providing affordable options for shoppers while also supporting community programs.
The atmosphere here is friendly and inviting, with staff members who go above and beyond to assist customers. Many visitors appreciate the effort staff put into creating outfit displays, making the shopping experience fun and inspiring.
Conveniently located in Post Falls, this Goodwill store is easy to access and offers ample parking. Its central location means you're just a short drive away from other local shops and eateries.
Editor's Review
Goodwill Industries of the Inland Northwest in Post Falls, ID, has made quite an impression with its 4.2-star rating based on 228 reviews. Reviewers highlight the friendly and supportive staff who go above and beyond to make your experience enjoyable. As one customer, Amanda Schuller, shared, 'The lady who answered when I inquired about a large donation...was very kind and informative.' This kind of service is a common theme throughout the reviews.
Another standout feature is the store's organization and cleanliness. Customers like Gayle Larson appreciate the 'nice clean store, organized, fully stocked shelves.' It's clear that this facility values a good shopping environment. However, there are some mixed feelings about the pricing. While some find the options great, others believe that certain prices seem high.
A recurring complaint is the management's customer service, particularly regarding responsiveness. Multiple reviewers pointed out that Jim, the store manager, often fails to attend to customers promptly, which can detract from the overall experience. One frustrated customer noted, 'He definitely doesn't have random acts of kindness in charity to honor the 50% off.'
What We Like
- Friendly and helpful staff
- Clean and organized store
- Wide variety of items
Room for Improvement
- Inconsistent pricing on some items
- Management responsiveness issues
What Customers Are Saying
“The lady who answered when I inquired about a large donation... was very kind and informative.”
— Amanda Schuller
“Options were great and every single person that works there was so nice.”
— A J
“Some prices seem high!!”
— Gayle Larson
What Shoppers Say
Based on analysis of 5 customer reviews
“Every single person that works there was so nice.”
“Nice clean store, organized, fully stocked shelves.”
“Some prices seem high!!”
“The manager doesn't understand community support.”
Insider Tips
Drop off donations during less busy hours for quicker service.
Check for special discounts or promotions like 50% off.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a friendly shopping experience with helpful staff ready to assist you.
- You'll find a diverse selection of secondhand items, making it a great place to hunt for unique treasures.
- Prices are generally very reasonable, offering good value for quality items.
Business Highlights
- ✓Offers job search and placement services
- ✓Provides supportive services for veteran families
- ✓Open seven days a week
Google Reviews
The lady who answered when I inquired about a large donation after my mother in law passing was very kind and informative. We were able to drop off everything and they accepted the items. It was a huge relief during a time of grief and we are happy ...
Options were great and every single person that works there was so nice. Great experience.
A shout out to the wonderful staff at Goodwill. There is a girl that works there that takes her time to create outfits with the clothes. It makes shopping fun and inspirational. Wonderful job. Thank you so much!
Nice clean store, organized, fully stocked shelves, but some prices seem high!!
I have to agree the staff are exceptional, however the manage Jim (store manager) doesn't understand community support and good customer service. He was called to the front cashiers area 4 times and didn't respond. Once he did, he definitely doesn't...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the different sections of the store; you never know what you might find.
Consider visiting on weekdays when it’s typically less crowded, giving you more space to browse.
There’s ample parking available, and you can also check out nearby shops and restaurants after your visit.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday9:00 AM - 7:00 PM