Goodwill Store
Closed
About Goodwill Store
Goodwill Store in Boise is a go-to spot for those looking for budget-friendly secondhand treasures. You can find a diverse range of items here, from clothing and furniture to unique home goods, all while contributing to community programs through your purchases.
The atmosphere is casual and welcoming, making it a great place for both bargain hunters and DIY enthusiasts. However, some customers have noted that service can vary, with occasional reports of slow-moving staff.
Located in the Northgate Shopping Center, the store is easily accessible and offers a convenient drive-up area for donations. There's ample parking available, making it easy for shoppers to pop in and browse.
Editor's Review
Goodwill Store in Boise, ID, has earned a mixed bag of reviews, reflecting a blend of enthusiasm for its unique offerings and frustration with customer service. Many shoppers love the thrill of finding unique, budget-friendly items. As one enthusiastic reviewer put it, this store is a 'go-to thrifting spot for unique and budget-friendly items.' However, the service experience leaves much to be desired. Multiple customers have expressed dissatisfaction with staff demeanor, with one noting, 'the most horrible goodwill location... the staff are always incredibly rude.'
Moreover, there are complaints about inconsistencies in pricing and store policy. For instance, one shopper pointed out the confusion over color tags, stating, 'the supervisor blatantly lied when I asked if they were gonna discount my purchase.' This lack of clarity leads to frustration for many, making shopping here a hit or miss.
What We Like
- Offers a variety of secondhand fashions and home goods
- Convenient drive-up area for donations
- Rewards donors with a 20% off coupon
Room for Improvement
- Staff often lacks customer service skills
- Inconsistent messaging about pricing and discounts
What Customers Are Saying
“'the most horrible goodwill location... the staff are always incredibly rude.'”
— Kaylee Nelson
“'the lights were turned off in the half of the store I was in... I left empty-handed. Lame.'”
— Dan Schriever
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff here are always incredibly rude.”
“Left empty-handed due to closing early.”
“No customer service skills down to a basic 'Hello.'”
“Chances of finding something cool go way down.”
Insider Tips
Arrive well before closing time to avoid rushed shopping.
Expect limited assistance and be prepared for long wait times.
Thrift & Consignment Stores Details
Certifications
Current Specials
Receive a 20% off coupon with donations
What to Expect
- Expect a mix of unique finds and everyday essentials in a relaxed shopping environment.
- The product selection ranges widely, with items that can spark inspiration for upcycling and DIY projects.
- Prices are generally low, and you can receive a 20% off coupon with donations, adding extra value to your shopping experience.
Business Highlights
- ✓Located in North Boise's Northgate Shopping Center
- ✓Offers unique and budget-friendly secondhand items
- ✓Convenient drive-up area for donations
- ✓Supports non-profit job training and health-related programs
- ✓20% off coupon for donations
Google Reviews
Arrived at 6:35 (closes at 7). I started going through the section I came to see. At 6:40, the lights were turned off in the half of the store I was in and I had to use the light on my phone to see what I was looking at. At 6:45, the announcement was...
This Goodwill is filled with the most sleepiest, unresponsive and slowest moving employees (regarding the employees out on the floor and on the registers). They have no decorum, no customer service skills down to a basic “Hello” and/or smile, don’t e...
Not only do the associates not know what the colored tags are for, but the supervisor blatantly lied when I asked if they were gonna discount my purchase because I had several tags that should have been discounted. Supervisor straight up said that th...
I asked where prescription glasses are and frames like any other thrift store. They separate them I guess elsewhere and put the valuable ones online . You’re taking donated eyewear and instead of keeping that affordable option in our community you sh...
The most horrible goodwill location. The staff here are always incredibly rude. My husband and I are new to the area and every time we have came here to either shop or donate, the staff are always snarky, rude, disrespectful. Especially the skinny ol...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore different sections as the inventory changes frequently.
Try to visit earlier in the day during the week to avoid crowds and ensure a more enjoyable shopping experience.
Consider parking in the designated areas for easy access to both the store and the donation drop-off.
Hours
- monday10:00 AM - 7:00 PM
- tuesday10:00 AM - 7:00 PM
- wednesday10:00 AM - 7:00 PM
- thursday10:00 AM - 7:00 PM
- friday10:00 AM - 7:00 PM
- saturday10:00 AM - 7:00 PM
- sunday11:00 AM - 6:00 PM
