Goodwill Store
Closed
About Goodwill Store
Goodwill Store in Boise, ID, offers a wide selection of secondhand items, including clothing, furniture, and various household goods. Customers can find unique treasures at affordable prices while also supporting a nonprofit organization that provides job training and community services.
The atmosphere is casual and welcoming, though some visitors have noted that the staff can be slow and unresponsive. Despite this, many enjoy the thrill of thrift shopping and the chance to discover hidden gems among the aisles.
Located conveniently in Boise, the store is easily accessible for locals and visitors alike. With ample parking available, it's a straightforward stop for anyone looking to browse secondhand options.
Editor's Review
Shopping at Goodwill in Boise's Northgate Shopping Center is a mixed bag. On one hand, it's a solid spot for finding unique secondhand fashions, furniture, and home goods at budget-friendly prices. Many customers appreciate the drive-up area for donations, which makes it easy to drop off items and even snag a 20% off coupon for future purchases. But the store has some glaring issues. As Jaquelyn R. pointed out, 'Not only do the associates not know what the colored tags are for, but the supervisor blatantly lied when I asked if they were gonna discount my purchase.' This lack of knowledge and service is a recurring theme. A number of customers echo Flora F.'s sentiment about the slow and unresponsive staff: 'They have no decorum, no customer service skills down to a basic “Hello” and/or smile.' It's frustrating to see potential overshadowed by poor service.
In summary, Goodwill offers a treasure hunt experience for those in search of secondhand items, but expect to deal with staff who may not enhance your shopping journey.
What We Like
- Great selection of unique, budget-friendly items
- Convenient drive-up area for donations
- Supports job training and health programs
Room for Improvement
- Staff can be slow and unresponsive
- Inconsistent customer service
- Some items are shipped online instead of sold in-store
What Customers Are Saying
“Not only do the associates not know what the colored tags are for, but the supervisor blatantly lied when I asked if they were gonna discount my purchase.”
— Jaquelyn R.
“They have no decorum, no customer service skills down to a basic “Hello” and/or smile.”
— Flora F.
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff here are always incredibly rude.”
“I left empty-handed.”
“No customer service skills down to a basic 'Hello.'”
“Chances of finding something cool go way down.”
Insider Tips
Arrive well before closing time to avoid rushed shopping.
Ask staff about discounts on colored tags before purchasing.
Thrift & Consignment Stores Details
Certifications
Current Specials
Receive a 20% off coupon with donations
What to Expect
- Expect a casual shopping experience with a mix of secondhand clothing and household items.
- The product selection can be hit or miss, but many enjoy the hunt for unique finds.
- Prices are generally affordable, making it a budget-friendly shopping option.
Business Highlights
- ✓Located in the Northgate Shopping Center
- ✓Go-to thrifting spot for unique and budget-friendly items
- ✓Convenient drive-up area for donations
- ✓Supports non-profit job training and health-related programs
- ✓Receive a 20% off coupon with donations
Google Reviews
Arrived at 6:35 (closes at 7). I started going through the section I came to see. At 6:40, the lights were turned off in the half of the store I was in and I had to use the light on my phone to see what I was looking at. At 6:45, the announcement was...
This Goodwill is filled with the most sleepiest, unresponsive and slowest moving employees (regarding the employees out on the floor and on the registers). They have no decorum, no customer service skills down to a basic “Hello” and/or smile, don’t e...
Not only do the associates not know what the colored tags are for, but the supervisor blatantly lied when I asked if they were gonna discount my purchase because I had several tags that should have been discounted. Supervisor straight up said that th...
I asked where prescription glasses are and frames like any other thrift store. They separate them I guess elsewhere and put the valuable ones online . You’re taking donated eyewear and instead of keeping that affordable option in our community you sh...
The most horrible goodwill location. The staff here are always incredibly rude. My husband and I are new to the area and every time we have came here to either shop or donate, the staff are always snarky, rude, disrespectful. Especially the skinny ol...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore each section as the layout can be a bit confusing.
Try to arrive earlier in the day to avoid the last-minute rush before closing.
There's plenty of parking nearby, so don’t worry about finding a spot.
Hours
- monday10:00 AM - 7:00 PM
- tuesday10:00 AM - 7:00 PM
- wednesday10:00 AM - 7:00 PM
- thursday10:00 AM - 7:00 PM
- friday10:00 AM - 7:00 PM
- saturday10:00 AM - 7:00 PM
- sunday11:00 AM - 6:00 PM