Goodwill Store

Closed
★★★☆☆3.9
Goodwill Store in Boise, ID

About Goodwill Store

The Boise Goodwill store offers a range of secondhand items, including clothing, furniture, and home goods. It's a great place for those looking for affordable options while supporting community programs through donations.

Inside, you'll find a somewhat cluttered yet bustling atmosphere, with overstocked shelves that could make browsing a bit challenging. Some customers have noted mixed experiences with staff friendliness, so your visit may vary.

Conveniently located on Overland Road between Cole and Maple Grove, the store is accessible and easy to find. There's also a drive-thru area for donations, making it convenient for those looking to give back.

Editor's Review

Goodwill Store in Boise, ID, is a mixed bag. On one hand, it's a haven for crafty bargain hunters looking for unique, secondhand items. On the other hand, the customer experience leaves a lot to be desired. Frequent complaints revolve around the messy, cluttered store layout that makes browsing frustrating. As Abby Sweet pointed out, 'Shelves are completely overstocked to the point you have to move breakables around constantly.' This sentiment is echoed by others, with Danielle McWhorter lamenting the lack of dressing rooms. 'You would sell more clothes if you brought back dressing rooms,' she noted.

Despite the issues, some customers appreciate the helpful staff and the store’s initiative to support job training programs. Claudia Gutierrez's review stands out: 'Super fun and the staff is very helpful and patient throughout their busy days.' It’s clear that while the store has its charm, potential visitors should be prepared for a bit of chaos.

Best for: This store is best for savvy bargain hunters and DIY enthusiasts looking for unique finds.

What We Like

  • Unique and budget-friendly secondhand fashions
  • Helpful and friendly staff
  • Supports non-profit job training programs

Room for Improvement

  • Messy and cluttered store layout
  • No dressing rooms available
  • Inconsistent pricing and discount policies

What Customers Are Saying

'Shelves are completely overstocked to the point you have to move breakables around constantly.'

Abby Sweet

'You would sell more clothes if you brought back dressing rooms.'

Danielle McWhorter

'Super fun and the staff is very helpful and patient throughout their busy days.'

Claudia Gutierrez

What Shoppers Say

Based on analysis of 5 customer reviews

CleanlinessBelow Average

Shelves are completely overstocked

StaffMixed

Only 2 were friendly

PricesBelow Average

Prices are not very thrifty

SelectionBelow Average

Shelves are piled with overpriced junk

Dressing RoomsBelow Average

No dressing rooms AT ALL???

Best for: Shoppers looking for a Goodwill experience with mixed results.

Insider Tips

Be cautious of breakables on overstocked shelves

Expect limited customer service from staff

Check for dressing rooms before visiting

Be prepared for potentially high prices

Thrift & Consignment Stores Details

No EBT

Certifications

Supports non-profit job training programs

Current Specials

Receive a 20% off coupon with donations

What to Expect

  • Expect a diverse selection of secondhand goods, perfect for bargain hunters and DIY enthusiasts.
  • You'll find a variety of unique clothing, furniture, and home goods that can inspire your next creative project.
  • Prices are generally budget-friendly, but some customers feel they could be better, especially compared to other locations.

Business Highlights

  • Conveniently located on Overland Road
  • Across from Walmart and near Edwards Theaters
  • Ideal for bargain hunters and DIY enthusiasts
  • Supports non-profit job training programs
  • Donations accepted in the drive-thru area
  • Receive a 20% off coupon with donations

Google Reviews

Abby Sweet
Abby Sweeta year ago
★★☆☆☆

I can't believe I would ever say this but I'm from Portland and this is the worst Goodwill I've ever been to. Shelves are completely overstocked to the point you have to move breakables around constantly to see what is under them which is a safety ha...

Danielle McWhorter
Danielle McWhorter2 months ago
★★☆☆☆

Out of all the employees I ran into, only 2 were friendly. It was a mess. You would sell more clothes if you brought back dressing rooms. Dumbest thing ever. Covids over, only excuse you have is enabling already lazy employees.

Taylor Mocaby
Taylor Mocaby5 months ago
☆☆☆☆

Of I could. I would give 0 stars. Terrible customer service. And they say they don’t follow the color tag discounts that. All other location’s across the USA does. Not to mention that the prices are not very thrifty.

claudia gutierrez
claudia gutierrez2 months ago
★★★★★

Super fun and the staff is very helpful and patient throughout their busy days 😀

T Ralston
T Ralston7 months ago
☆☆☆☆

From Seattle area... worst Goodwill I've visited which is saying ALOT. No dressing rooms AT ALL??? Also they "just stopped" doing color of the week... Imagine that. They sell nothing so the shelves are piled with overpriced junk.

Reviews from Google

Specialties

Secondhand fashionsFurnitureHome goodsUpcycling project starters

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, be prepared to sift through overstocked shelves to find hidden treasures.

Consider visiting during the week to avoid larger crowds and have a more relaxed shopping experience.

There's parking available nearby, so you won't have to worry about finding a spot when you arrive.

Hours

  • monday10:00 AM - 7:00 PM
  • tuesday10:00 AM - 7:00 PM
  • wednesday10:00 AM - 7:00 PM
  • thursday10:00 AM - 7:00 PM
  • friday10:00 AM - 7:00 PM
  • saturday10:00 AM - 7:00 PM
  • sunday11:00 AM - 6:00 PM

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