Goodwill Industries of the Inland Northwest
Closed
About Goodwill Industries of the Inland Northwest
Goodwill Industries of the Inland Northwest in Lewiston, ID, offers a variety of secondhand items, including clothing, home goods, and unique finds. It's a great place to score deals while supporting community programs that help people in need.
The atmosphere is generally welcoming, though some customers have noted mixed experiences with staff interactions. Shoppers often enjoy the thrill of discovering hidden treasures among the diverse selection of merchandise.
Located conveniently in Lewiston, the store is easily accessible and provides ample parking for visitors. Whether you're a local or just passing through, it's a worthwhile stop for thrift enthusiasts.
Editor's Review
Goodwill Industries of the Inland Northwest, located in Lewiston, ID, holds a solid overall rating of 3.7/5 from 207 reviews. The data tells a different story when you analyze customer feedback. Many patrons appreciate the store's selection and the opportunity to contribute to community support programs. As Lilia Nunez noted, it’s a 'good place to go find hidden treasures.' However, a recurring theme among reviews is dissatisfaction with customer service, particularly from cashiers. One reviewer, who rated the store 1/5, expressed frustration, stating, 'I’m not coming here again. Learn to treat people right.'
Despite these complaints, many shoppers commend the store for its organization and variety. Felicity Hart highlighted the friendly staff, even though she suggested the need for dressing rooms and clearer communication about daily specials. Jordan E also commented on the overall average experience, noting that the book section could use some improvement but still found the selection interesting. Parking seems to be a consistent positive, making access convenient for shoppers.
What We Like
- Good selection of items
- Supportive community programs
- Convenient parking
Room for Improvement
- Inconsistent customer service
- Lack of dressing rooms
What Customers Are Saying
“Great store love shopping here. Always a good selection. Nice to help out other people.”
— Jeremy Medlock
“It would be nice if the people who worked here weren’t so rude at the front.”
— Gen X
What Shoppers Say
Based on analysis of 5 customer reviews
“People who worked here weren’t so rude”
“Good place to go find hidden treasures”
“Organized for the most part, except the book section”
“Always a good selection. Nice to help out”
Insider Tips
Check for daily specials on colored tags
Be prepared for limited dressing room options
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a mix of gently used clothing and household items, perfect for treasure hunting.
- You might find a variety of unique pieces that can add character to your wardrobe or home.
- Prices are generally affordable, making it a good option for budget-conscious shoppers.
Business Highlights
- ✓Donation center available
- ✓Retail store open
- ✓Community support programs
Google Reviews
It would be nice if the people who worked here weren’t so rude at the front. I’m not talking about the people you guys keep in the back. I’m talking about the cashiers just completely rude and crass. I realize this is a thrift store, but I’m not comi...
Great store love shopping here. Always a good selection. Nice to help out other people.
Good place to go find hidden treasures
They were friendly. Although there's still no dressing rooms. They could announce what the daily specials there was. Otherwise what's the point of the colored tags? They have no problem ringing a bell when people round up and donate. Just saying. But...
Organized for the most part, except the book section could use work. This thrift store has some interesting finds if you search for them, as most thrift stores do. The staff was average, kind of bland. Parking was good. Overall seemed to be an averag...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first visit, take your time to browse through all the sections as you never know what you might find.
Try to go early in the week for a better selection, as inventory often changes frequently.
There's plenty of parking available, so don't worry about finding a spot when you arrive.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday9:00 AM - 7:00 PM