Goodwill Industries of the Inland Northwest
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About Goodwill Industries of the Inland Northwest
Goodwill Industries of the Inland Northwest in Ponderay offers a wide range of secondhand goods, including clothing, household items, and unique finds. As a part of the Goodwill network, they focus on both providing affordable shopping options and supporting community programs.
The atmosphere is typical of a thrift store, with a mix of well-organized displays and a treasure-hunting vibe. While some reviews mention concerns about pricing, many customers appreciate the variety and the thrill of finding something special.
Located conveniently in Ponderay, this Goodwill is easily accessible with ample parking. Its central location makes it a great stop for both locals and visitors looking to explore secondhand options.
Editor's Review
Goodwill Industries of the Inland Northwest in Ponderay, ID, has garnered a solid overall rating of 3.9 out of 5, based on 141 reviews. Many customers appreciate the clean store and friendly staff, with one reviewer, tanya koch, pointing out that it's "the BEST goodwill I've been to! Prices are so reasonable as compared to many other Goodwills I've visited across the states." This positive sentiment reflects a consistent theme: shoppers value the affordability and quality of items available, noting that the profits help support local charities. However, there are mixed feelings about pricing, with some customers voicing concerns over specific items being priced excessively. As Rene' Bowker observed, "I saw many used coats today that were not in great shape for twenty dollars. It's crazy in my opinion..."
Another standout point is the variety of programs Goodwill offers, including job search and placement services, which resonates well with customers seeking not just a shopping experience but also community support. Rachel Young highlighted her frequent visits, saying, "I'm in here all the time. And it's great." But it's not all sunshine and rainbows. A significant complaint centers around customer service, particularly with a cashier named Max, who received criticism from Maria Schmitz for his rudeness towards her child. This incident underscores the need for staff training, which could improve the overall shopping experience.
In conclusion, while Goodwill Industries of the Inland Northwest shines in terms of cleanliness and community support, addressing pricing strategies and customer service will be key to enhancing customer satisfaction.
What We Like
- Clean and organized store
- Friendly staff
- Affordable prices compared to other Goodwills
Room for Improvement
- Inconsistent pricing on certain items
- Customer service issues with specific staff members
What Customers Are Saying
“Prices are so reasonable as compared to many other Goodwills I've visited across the states.”
— tanya koch
“It's crazy in my opinion that they would price a used item for that much to begin with.”
— Rene' Bowker
“What kind of pathetic loser yells at a baby?”
— Maria Schmitz
What Shoppers Say
Based on analysis of 5 customer reviews
“Prices are crazy sometimes.”
“Max was the cashier and was SO RUDE!”
“Nice clean store with friendly staff.”
“Quality of products is right up there too.”
Insider Tips
Visit mid-week for better selection.
Be cautious of prices on used items.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a typical thrift store experience where you might find hidden gems among the racks.
- The product selection can vary widely, so it's worth checking back frequently for new arrivals.
- Pricing can sometimes feel high for used items, so keep an eye out for deals and discounts.
Business Highlights
- ✓Offers a variety of programs including job search and placement services
- ✓Provides supportive services for veteran families
- ✓Retail store open seven days a week
Google Reviews
I like this goodwill but they're prices are crazy sometimes. I saw many used coats today that were not in great shape for twenty dollars. It's crazy in my opinion that they would price a used item for that much to begin with, let alone something tha...
Im in here all the time. And it great. I have noticed some price increases like the cda branch which is AWFUL. You're literally Goodwill please stay that way. Grateful it's in town
DO NOT go to this Goodwill!! The young boy who's name is Max was the cashier and was SO RUDE! He has been the cashier for me more than once and been rude and snotty every single time. But tonight he decided it was ok to yell at my one year old baby. ...
Nice clean store with friendly staff. They do have some items that are new but they are priced as new The benefit is that the profits go to help local charities. The washrooms are clean and they do have wheelchair accessible washrooms.
The BEST goodwill I've been to! Prices are so reasonable as compared to many other Goodwills I've visited across the states. Quality of products is right up there too.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to browse; you never know what you might find.
Try to visit during the weekdays to avoid the weekend crowds and have a more relaxed shopping experience.
There's plenty of parking available, and you might want to check out nearby shops after your visit for more secondhand treasures.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 8:00 PM
- sunday9:00 AM - 7:00 PM