Goodwill Store & Donation Center

Closed
★★★★4.2
Goodwill Store & Donation Center in Lombard, IL

About Goodwill Store & Donation Center

Goodwill Store & Donation Center in Lombard, IL, offers a treasure trove of gently-used items, making it a fantastic spot for thrift shoppers. From clothing to household goods, you'll find a diverse selection at budget-friendly prices.

The atmosphere is lively, with a mix of regulars and newcomers exploring the aisles. While the store's organization is generally good, be prepared for some competition as shoppers often wait eagerly for new arrivals.

Conveniently located in Lombard, the store is easily accessible and has ample parking available. Whether you're a local or just passing through, it's a great stop for anyone looking to score unique items.

Editor's Review

Stepping into the Goodwill Store & Donation Center in Lombard feels a bit like wandering into a treasure trove. With an overall rating of 4.2 out of 5 from 555 reviews, it’s clear that many shoppers have had positive experiences. As Francis Warrensburg put it, 'Goodwill; a magnificent wonderland of gently-used treasures.' This sentiment rings true for most, as shoppers rave about the unique finds at incredibly low prices.

However, it’s not all sunshine and rainbows. A few voices in the crowd express frustration about the store's atmosphere. Lori mentioned, 'The problem is the aggressive and rude regulars who hang out all day.' This recurring theme suggests that while the treasure hunting is enjoyable, the environment can sometimes feel uncomfortable due to loitering behavior from some shoppers. Another customer, Bella, pointed out that 'Goodwill has turned to greed!' which highlights concerns around pricing, some feel that certain items are overpriced for a second-hand store.

Yet, the delight of uncovering a gem keeps many coming back. Shoppers appreciate the organization of the store, particularly the attention to detail from staff members. Despite some mixed reviews regarding service, the overall experience is mostly positive, especially for bargain hunters looking for quality brands.

Best for: This store is best for savvy shoppers looking for quality second-hand clothing and unique household items at affordable prices.

What We Like

  • Wide selection of unique, gently-used items
  • Affordable prices that attract bargain hunters
  • Well-organized store layout making it easy to browse

Room for Improvement

  • Occasional loitering and uncomfortable atmosphere
  • Some items may be priced higher than expected

What Customers Are Saying

Goodwill; a magnificent wonderland of gently-used treasures.

Francis Warrensburg

The problem is the aggressive and rude regulars who hang out all day.

Lori

What Shoppers Say

Based on analysis of 5 customer reviews

SelectionGood

A vast array of unique finds for such incredibly low prices!

PricesMixed

Prices are ridiculous overpriced for stuff they paid nothing for.

StaffMixed

Most of the employees are okay and keep to themselves.

AtmosphereBelow Average

Aggressive and rude regulars... makes shopping very uncomfortable.

Best for: Treasure hunters looking for unique finds at low prices.

Insider Tips

Visit mid-week for the best selection of items.

Be prepared for a potentially uncomfortable shopping atmosphere.

What to Expect

  • Expect a bustling shopping experience with a mix of regulars and new visitors.
  • You'll find a wide range of secondhand items, from clothing to home decor.
  • Prices are very affordable, making it easy to find great deals on quality items.

Google Reviews

Lori
Loria month ago
☆☆☆☆

The store itself is great. I always find something when I shop here. The problem is the aggressive and rude regulars who hang out all day waiting for the carts and racks to come out of the back room. I do not understand how the staff allows this. I a...

Francis Warrensburg
Francis Warrensburga year ago
★★★★★

Goodwill; a magnificent wonderland of gently-used treasures. What a vast array of unique finds for such incredibly low prices! Sure, I went a bit over budget; no regrets here. With such quality brands represented (and a few more obscure ones as we...

Cat
Cat6 months ago
★★☆☆☆

Most of the employees are okay and keep to themselves. The store is organized by one lovely associate who is usually by the purses and women’s pants. The older lady who closed on Friday, however, always gives me such a time when I try to get my ite...

Bella
Bella5 months ago
★★☆☆☆

Goodwill has turned to greed! Not understanding why all of the donations they resales are priced ridiculous overpriced for stuff they paid nothing for...I understand helping the community and various programs. But to resale a used pair of Gym shoes ...

Deb Strama
Deb Strama7 months ago
★★★☆☆

As long as people keeping buying from Shein and Amazon, more Goodwills will continue to open up. Basic brands at fairly decent prices. No more weekly color tag sales. Store was filled with clothes and household goods.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're new, take your time to explore all the sections—there's often something unexpected waiting for you.

Try visiting during weekday mornings for a quieter experience and a better chance at new arrivals.

There's plenty of parking available, and you might want to check out nearby shops after your visit for more thrifting fun.

Hours

  • monday9:00 AM - 8:00 PM
  • tuesday9:00 AM - 8:00 PM
  • wednesday9:00 AM - 8:00 PM
  • thursday9:00 AM - 8:00 PM
  • friday9:00 AM - 8:00 PM
  • saturday9:00 AM - 8:00 PM
  • sunday9:00 AM - 7:00 PM

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Customer Reviews