Goodwill Bloomington-Normal IL - Land of Lincoln Goodwill Industries
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About Goodwill Bloomington-Normal IL - Land of Lincoln Goodwill Industries
Goodwill Bloomington-Normal in Normal, IL, offers a wide range of secondhand items, from clothing to household goods. As part of the Goodwill network, they focus on providing affordable options for those looking to save money while shopping sustainably.
The atmosphere is generally welcoming, with staff who strive to create a positive shopping experience. However, some customers have noted occasional issues with a particular staff member, which can affect the overall vibe of the store.
Conveniently located in Normal, IL, this Goodwill store is easily accessible for both locals and visitors. There's ample parking available, making it a hassle-free stop for anyone looking to browse thrift items.
Editor's Review
Goodwill Bloomington-Normal, located in Normal, IL, has carved a niche for itself in the community, primarily by providing job placement services and vocational training programs for individuals with disabilities. The store serves a dual purpose: it not only offers affordable shopping options for budget-conscious consumers but also supports a range of community initiatives, including free programs aimed at helping job seekers. As one reviewer noted, 'The store is constantly kept stocked due to community support in donations,' highlighting the positive impact of local contributions on the inventory.
However, customer experiences seem to vary significantly. Some patrons praise the helpfulness of the staff, with Sy Guzman stating, 'The cashiers at this location have always been respectful, helpful, and courteous!' On the flip side, there are several complaints about pricing, which many reviewers perceive as too high, especially for a thrift store. Ronald Burton expressed frustration, remarking that Goodwill has become 'another corporate greed cash grab.' This sentiment is echoed by others who feel that prices are increasingly comparable to mainstream retailers, undermining the store's original mission of providing affordable goods.
What We Like
- Helpful and courteous staff
- Community-supported inventory
- Free programs for job seekers
Room for Improvement
- High prices compared to traditional thrift store standards
- Disorganization in clothing sections
What Customers Are Saying
“The cashiers at this location have always been respectful, helpful, and courteous!”
— Sy Guzman
“What started as a place where people with limited income could go and buy affordable items has now turned into another corporate greed cash grab.”
— Ronald Burton
What Shoppers Say
Based on analysis of 5 customer reviews
“ridiculous price gauging going on here”
“the rest of the staff has always been wonderful”
“Clothes are disorganized and there is no rhyme”
Insider Tips
Be cautious of prices that may exceed retail stores
Check for organization by size before shopping
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a range of secondhand items at affordable prices.
- The store is frequently stocked due to generous donations from the community.
- You'll likely find good deals, but be prepared for varying customer service experiences.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
Two stars only because the rest of the staff has always been wonderful. However, I believe one woman—possibly the manager—regularly carries an unnecessary attitude that makes interactions uncomfortable. When I first asked about returns, I mentioned I...
I would give goodwill zero stars if possible. What started as a place where people with limited income could go and buy affordable items that were donated for FREE, has now turned into another corporate greed cash grab. When prices in a thrift st...
The cashiers at this location have always been respectful, helpful, and courteous! The store is constantly kept stocked due to community support in donations. (Not a fan of the creepy dude who works in the back Receiving Department but having recen...
RIDICULOUS prices mid selection. they price eveything as if its new even when it's damaged or stained. greedy capitalist company, i would head to restore, they dont have as much clothes but lovely selection, prices, and the money actually goes to a g...
If I could give this place zero stars I would. Clothes are disorganized and there is no rhyme or reason based on sizing. Not to mention the ridiculous price gauging going on here and all other goodwills. Support locally owned thrift stores.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the various sections of the store.
Consider visiting during midweek for a quieter shopping experience.
There's plenty of parking available, so you shouldn't have trouble finding a spot.
Hours
- monday10:00 AM - 7:00 PM
- tuesday10:00 AM - 7:00 PM
- wednesday10:00 AM - 7:00 PM
- thursday10:00 AM - 7:00 PM
- friday10:00 AM - 7:00 PM
- saturday10:00 AM - 7:00 PM
- sunday11:00 AM - 6:00 PM