Goodwill Industries of Northern Illinois
Closed
About Goodwill Industries of Northern Illinois
Goodwill Industries of Northern Illinois is dedicated to transforming lives by providing job opportunities and training services for individuals facing employment barriers, including adults with disabilities. The store offers a variety of secondhand items, from clothing to household goods, all while supporting a noble cause.
Visitors to the Ottawa location will find a clean and organized shopping environment that makes it easy to browse through the eclectic mix of goods. The friendly staff is always willing to assist, ensuring a welcoming experience for both shoppers and donors.
Conveniently situated in Ottawa, IL, this Goodwill store is easily accessible for locals and visitors alike. There's ample parking available, making it a hassle-free stop for those looking to shop or donate.
Editor's Review
Goodwill Industries of Northern Illinois in Ottawa, IL, boasts an overall rating of 4.3/5 based on 264 reviews. A common thread among reviewers is the store's clean environment and helpful staff. For instance, Niko13 praised Robin for her welcoming customer service while helping with donations. Maria Alcantara highlighted the thrill of discovering half-price crystal stemware due to their color-coding system.
However, it's not all positive; some customers have raised concerns about pricing and product availability. Shalee Pardo expressed frustration over a negative experience regarding store policies and noted that prices seem higher than expected. Despite this, many patrons appreciate the variety of products they can uncover with a bit of digging, as James Holman mentioned, "If you do some digging you can find some great items!!" The blend of opportunity and occasional disappointment portrays a complex but generally favorable shopping experience.
What We Like
- Clean and well-organized store environment
- Helpful and welcoming staff
- Great deals with color-coded pricing
Room for Improvement
- Inconsistent product availability
- Some items perceived as overpriced
What Customers Are Saying
“Very clean store. I inquired about this unit that was sitting on the sales floor as I was interested in it.”
— Kelly Wilson
“Not as much stuff as there once was but found crystal stemware n were half price because of color of the week.”
— Maria Alcantara
“If you do some digging you can find some great items!!”
— James Holman
What Shoppers Say
Based on analysis of 5 customer reviews
“Very clean store.”
“Not as much stuff as there once was.”
“Robin helped us get everything where it needed to go.”
“They were overpriced anyway as most Goodwills are.”
“Left while trying not to cry.”
Insider Tips
Look for color-coded half-price items.
Be prepared to dig for hidden gems.
Thrift & Consignment Stores Details
Certifications
Current Specials
color code half price
What to Expect
- You'll experience a clean and organized shopping space that makes browsing enjoyable.
- Expect a varied selection of secondhand items, with frequent sales based on color tags for additional savings.
- Prices are generally very affordable, especially for items marked with weekly discounts.
Business Highlights
- ✓Overcoming barriers to employment for individuals with disabilities
- ✓Offers job training and career opportunities
- ✓Provides high school equivalency certifications
Google Reviews
Very clean store. I inquired about this unit that was sitting on the sales floor as I was interested in it. They told me they weren't selling shelving units anymore. I'm not sure why it's still on the floor with a tag then.
Not as much stuff as there once was but found crystal stemware n were half price because of color of the week. This Hoodwill still has color code half price really nice.
Need to make some donations Robin helped us get everything where it needed to go and offered great customer service and was very welcoming
I didn't necessarily find what I was looking for, But I did find other things that I needed, and if you do some digging you can find some great items!!
Left while trying not to cry. Yelled at me for looking at pants where I guess you're not supposed to stand. I didn't know. Acted like I was some crazed old lady screaming ma'am at me. Was just attempting to find something in my size. They were over p...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore different sections of the store; you might find unexpected treasures.
It’s best to visit during the week for a less crowded experience, especially on Mondays and Tuesdays.
Consider dropping off donations while you shop; the staff is friendly and can assist you with the process.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 7:00 PM
- sunday10:00 AM - 6:00 PM
