Goodwill Industries of Northern Illinois
Closed
About Goodwill Industries of Northern Illinois
Goodwill Industries of Northern Illinois is dedicated to transforming lives by providing job opportunities and training services. They focus on supporting individuals facing barriers to employment, including those with disabilities and adults re-entering the workforce.
When you visit this Goodwill location in Crystal Lake, you'll find a well-organized and tidy store, making it easy to browse through their selection. Although it's one of the smaller Goodwill stores, the atmosphere is welcoming and friendly, and you can often find unique and interesting items.
Located conveniently for residents and visitors alike, the store is accessible and features ample parking. It's a great stop for anyone in the area looking to find secondhand treasures while supporting a good cause.
Editor's Review
Goodwill Industries of Northern Illinois in Crystal Lake is a mixed bag. Most customers appreciate the clean and organized layout, making it easy to browse through items. As TM Demko noted, “The store is very organized and neat.” That’s a big plus for any thrift store. You can find everything from housewares to art pieces. One shopper even scored a rare laptop, highlighting the potential treasures tucked away in these aisles.
However, the experience isn’t always smooth. Some reviews point out issues with customer service. One user, Chicago Company, was frustrated with the manager's aggressive closing time reminders, claiming it ruined their shopping experience. It seems like the vibe can get a little tense when you're just trying to enjoy a Saturday afternoon of thrifting.
Overall, if you're looking to save money and find unique items, this Goodwill is worth checking out. Just be prepared for some less-than-stellar customer service on busy days.
What We Like
- Well-organized and clean store
- Friendly staff
- Great selection of unique items
Room for Improvement
- Inconsistent customer service
- Some items priced higher than expected
What Customers Are Saying
“The store is very organized and neat.”
— TM Demko
“Employees are always so nice here as well.”
— Theresa Lister
“Customer service is abysmal.”
— Chicago Company
What Shoppers Say
Based on analysis of 5 customer reviews
“The store is very organized and neat.”
“There are treasures to be found.”
“Prices are still a little too high for my liking.”
“Customer service is abysmal.”
Insider Tips
Visit around holidays for seasonal items.
Check electronics section for hidden gems.
Thrift & Consignment Stores Details
Certifications
What to Expect
- You'll experience a clean and organized shopping environment, making it easy to find what you're looking for.
- The store offers a wide range of secondhand goods, from clothing to household items, all at reasonable prices.
- Expect to find great value as thrift shopping is not only budget-friendly but also promotes sustainability.
Business Highlights
- ✓Goodwill Jobs Are Changing Lives
- ✓Overcoming Barriers, Transforming Lives
- ✓Donations from individuals, companies and organizations put our mission into motion
- ✓Enhancing lives with jobs and career opportunities in retail and administration
- ✓Awarding industry-recognized certifications and high school diplomas to adult learners
Google Reviews
Hadn’t been here in years and decided to swing by while running errands. The store is very organized and neat. It is one of the smaller Goodwill stores, but everything is laid out nicely and easy to view. The house ware section is smaller compared ...
I normally go here every time I visit my grandma’s in Cary for the weekend. It has never let me down. I’ve found a lot of good things here, weather radios, other cool items, but I found a pretty rare laptop during my visit in September 2024. The elec...
At closing time "Manager" - hispanic looking lady harrases EVERYONE , saying 3 min , 2 min 1 min, kicking people out! I've seen her do that in the Algonquin location too. I know this is a secondhand store , however customer service is abysmal. HORRI...
A great place to shop and save $$! Employees are always so nice here as well.
Great staff. Clean and organized store. Prices are still a little to high for my liking for a thrift store however.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore all the sections, as the store has a variety of items.
Consider visiting during the week for a less crowded experience and better chances of finding unique items.
There's ample parking available, making it convenient for you to stop by and check out their latest offerings.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 8:00 PM
- saturday9:00 AM - 7:00 PM
- sunday10:00 AM - 6:00 PM
