Goodwill Store
Closed
About Goodwill Store
Goodwill Industries of Central Illinois, located in East Peoria, IL, offers a variety of secondhand items, with a strong focus on clothing. They also provide services such as donation and recycling programs, contributing to community support and employment services.
The store has a vast amount of clothing, making it a great spot for those looking for affordable fashion options. However, some customers have noted that the atmosphere can vary, with mixed reviews about staff interactions and the lack of dressing rooms for trying on items.
Situated conveniently in East Peoria, the Goodwill Store is accessible to shoppers in the area. With ample parking available, it's easy to stop by and browse through their extensive selection.
Editor's Review
The Goodwill Store in East Peoria, IL, offers a mixed bag of experiences, as reflected in its 3.8/5 overall rating from 336 reviews. Many customers praise the extensive selection of clothing available, with one shopper noting an 'absolutely incredible amount of clothing,' which suggests that this store excels in providing a variety of apparel options.
However, the data tells a different story when it comes to customer service and the shopping environment. A significant number of reviews express frustration with staff interactions; one reviewer lamented that 'the employees at this goodwill are the worst!' highlighting a lack of professionalism that could deter repeat customers. The absence of dressing rooms also appears to be a common complaint, with multiple customers pointing out that the inability to try on clothes before purchasing makes the shopping experience less enjoyable.
This juxtaposition of positive and negative feedback indicates that while the store has much to offer in terms of inventory, service issues and store policies may diminish the overall experience for some shoppers. As one reviewer succinctly put it, 'Goodwill has gotten so very greedy and it's depressing.'
What We Like
- Large selection of clothing
- Community-focused initiatives
- Family-owned since 1992
Room for Improvement
- Inconsistent customer service
- No dressing rooms available
What Customers Are Saying
“They had an absolutely incredible amount of clothing.”
— Jason Ward
“Goodwill has gotten so very greedy and it's depressing.”
— Naomi
What Shoppers Say
Based on analysis of 5 customer reviews
“Absolutely incredible amount of clothing.”
“The employees at this goodwill are the worst!”
“Prices are way too high to not be able to try stuff on.”
“No dressing rooms or even the mirrors.”
Insider Tips
Bring your own bags, as they are no longer provided.
Be prepared to browse without trying on clothes.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a large selection of secondhand clothing and some seasonal items.
- The store's extensive square footage is mostly dedicated to apparel, making it ideal for clothing shoppers.
- While prices can be on the higher side for some items, the variety and focus on community support add value.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
They had an absolutely incredible amount of clothing. The overwhelming square footage of the store was devoted to clothing. There was a small corner for seasonal and glassware. Another corner for a small amount of furniture and another corner for a s...
The employees at this goodwill are the worst! I swear there is one woman there that is on something every time I would go in. She sways around and slurs her words. The older woman, Belinda, I believe, she absolutely will not stop whatever nonsense sh...
No dressing rooms or even the mirrors on outside wall. So can’t even hold a piece up and eyeball to see if it’ll somewhat look decent. Prices are way too high to not be able to try stuff on. With just a short window to EXCHANGE not return. Bags are n...
Was in the store today and overheard some little girl worker crying that she had to tell her boss that she was going on a break. After some shopping around inside, I then heard another older lady yelling at a nice young man who has always been very h...
Gathered outfits to try on but there were no doors to the dressing rooms.. really crazy since they charge $6+ for second hand, stained t-shirts but don't allow people to try on the expensive things. Goodwill has gotten so very greedy and it's depress...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be prepared for a lot of clothing options and take your time to browse.
Try to go during off-peak hours, like early mornings or weekdays, for a more relaxed shopping experience.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday11:00 AM - 7:00 PM
