Goodwill
Closed
About Goodwill
Goodwill in Savoy, IL, is more than just a thrift store; it’s a community resource aimed at helping individuals and families improve their lives through job training and career services. They rely on donations to fund their mission and provide various community support programs.
The atmosphere at Goodwill is welcoming and organized, making it easy for shoppers to browse through a diverse selection of items. Many customers appreciate the helpful staff who are always available to answer questions and assist with finding specific products.
Located in Savoy, this Goodwill store is easily accessible for local shoppers. With ample parking available, it's a convenient stop for anyone looking to score some great deals while supporting a good cause.
Editor's Review
With an overall rating of 3.8 out of 5 based on 231 reviews, Goodwill in Savoy, IL, presents a unique mix of praise and critique. Many customers commend the store’s cleanliness and organization. As Angel Rutkowski noted, "the selection is vast and you can guarantee you’ll find some hidden gems here!" This positive sentiment is echoed by Carol Lynn, who exclaimed, "I have never seen any Goodwills ever as organized as this store!" Such comments indicate that the management has made notable strides in improving the shopping experience.
However, not all reviews are glowing. A few customers expressed dissatisfaction with service quality and transparency regarding product preparation. P. Sundbury highlighted concerns, stating, "GW clothes and textiles are not washed before placement on the racks," which raises questions about hygiene. Moreover, Lindsay Foster shared a negative experience regarding customer service, mentioning that employees prioritized assisting a coworker over waiting customers. This mix of commendations and criticisms suggests that while Goodwill Savoy excels in product variety and store tidiness, it may need to address staff training and policies.
What We Like
- Extensive selection of items
- Very clean and organized store
- Family-owned with a community-oriented approach
Room for Improvement
- Inconsistencies in customer service
- Concerns about hygiene and item preparation
What Customers Are Saying
“You can guarantee you’ll find some hidden gems here!”
— Angel Rutkowski
“The shelves were dust free. Everything was perfect!”
— Carol Lynn
What Shoppers Say
Based on analysis of 5 customer reviews
“It was so clean and tidy.”
“Rude employees who make you wait.”
“You can guarantee you’ll find some hidden gems.”
“Nice items with nice prices.”
Insider Tips
Visit mid-week for best selection.
Check for seasonal items for unique finds.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a clean and organized shopping environment that's easy to explore.
- You'll find a variety of items, from clothing to household goods, catering to different needs.
- Prices are generally very affordable, making it a great place to shop for budget-friendly finds.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Offers vocational training programs
- ✓Provides life-changing programs and services
- ✓Job fairs and career services available
Google Reviews
Goodwill in Savoy is definitely very clean, organized and “user friendly.” The staff is always around and ready to help with any questions. The selection is vast and you can guarantee you’ll find some hidden gems here! I know I did. The seasonal sect...
i have gone to this goodwill for many years it was always a mess. the people that worked there always had a frown on there face. ive seen some nasty things in this goodwill that i wont even say. i went there today and i cant believe how clean and org...
It is almost impossible to go there and not buying anything. Nice items with nice prices. They have almost everything. This time I went there to buy baby clothes. Found everything I was looking for.
"Buyer beware!" the Romans warned. And after getting some interesting insights from the unhappy store manager into how Goodwill (Savoy) preps -- or does not prep -- its "thrift" items for sale, I felt it my duty to share, since the store doesn't make...
Employees opened a new register just to serve an employee off the clock before the remaining customers in line. Employee told me I was going to wait my turn and be happy about it, as she waited on her coworker before me and several other customers. R...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, don't hesitate to ask staff for help; they're there to assist you.
Try to go during the early hours of opening to enjoy a less crowded shopping experience.
There's plenty of parking nearby, making it easy to stop by for a quick shopping trip.
Hours
- monday10:00 AM - 7:00 PM
- tuesday10:00 AM - 7:00 PM
- wednesday10:00 AM - 7:00 PM
- thursday10:00 AM - 7:00 PM
- friday10:00 AM - 7:00 PM
- saturday10:00 AM - 7:00 PM
- sunday11:00 AM - 6:00 PM
