Goodwill Outlet Store

Open Now
Est. 1992
★★★☆☆3.7
Goodwill Outlet Store in Birmingham, AL

About Goodwill Outlet Store

Goodwill Outlet Store in Birmingham, AL, is dedicated to providing job opportunities for individuals facing barriers to employment through education and training programs. By shopping here, you not only find unique secondhand items but also contribute to their mission of strengthening communities.

When you step inside, you’ll notice the clean and fresh atmosphere right away. The friendly staff makes your shopping experience pleasant, and you'll find a wide variety of items, although the current focus seems to lean heavily towards clothing.

Located in Birmingham, the Goodwill Outlet Store is easily accessible, with a designated area for the outlet bins at the back of the building. It’s a friendly spot for those looking to find great deals while supporting a good cause.

Editor's Review

Goodwill Outlet Store in Birmingham, AL, has a solid reputation among bargain hunters. Many customers appreciate the cleanliness and friendly staff. As Andrea Lemley mentioned, they experienced 'helpful and polite' service, which seems to be a common thread in reviews. The store's commitment to freshness is highlighted by Renee H., who noted it 'smelled clean and fresh'—a rarity in many thrift stores.

However, not everything is perfect. Some shoppers expressed frustration over inventory management. Reginald pointed out that the store sometimes only partially rotates items, leaving older products mixed with new ones. This inconsistency can leave bargain hunters feeling shortchanged, especially when they expect a fully stocked selection.

Despite these hiccups, the Goodwill Outlet Store stands out for its decent deals, especially on organic produce and closeout items. Customers appreciate the new inventory every Tuesday, creating a sense of excitement for regular visits. But if you’re on the hunt for variety, be prepared; some reviews indicate a shift towards clothing dominating the bins, leaving fewer unique finds.

Best for: Bargain hunters looking for a clean and friendly thrift experience.

What We Like

  • Clean and fresh environment
  • Friendly and helpful staff
  • Regular new inventory every Tuesday

Room for Improvement

  • Inconsistent inventory rotation
  • Limited variety in product categories

What Customers Are Saying

'The staff was so nice and very helpful while we were shopping at the store.'

Andrea Lemley

'This location is larger than most I’ve been to.'

Renee H.

What Shoppers Say

Based on analysis of 5 customer reviews

CleanlinessGood

It smelled clean and fresh.

StaffGood

The staff were pretty friendly.

SelectionMixed

Really disappointed in this trip.

AtmosphereGood

Love it here, now that the trouble starters are gone.

Best for: Shoppers looking for a clean and friendly environment.

Insider Tips

Drive around to the back for the outlet section.

Be prepared for mixed selection, especially in bins.

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect a friendly and welcoming atmosphere with helpful staff ready to assist you.
  • You’ll find a rotating selection of secondhand items, though the focus has shifted more towards clothing lately.
  • Prices are generally very affordable, making it a great spot to find bargains.

Business Highlights

  • Changing lives through the power of work
  • Offers free skills and certification programs
  • Provides job opportunities through community partners

Google Reviews

Renee H
Renee H11 months ago
★★★★

This was my first time in this Goodwill and I didn’t have anything in particular I was looking for. The first thing I noticed when I walked in was that it smelled clean and fresh. That is the first time I’ve ever experienced that in a Goodwill. This ...

Andrea Lemley
Andrea Lemley2 years ago
★★★★★

We went today and had a great experience. At the front is an actual Goodwill store. Then for the outlet/ bins part of Goodwill you drive around to the back of the building. The staff was so nice and very helpful while we were shopping at the store. ...

Reginald
Reginald6 months ago
★★☆☆☆

My wife and I came in today and I'm a confused on a few things. Correct me if I'm wrong. But aren't all the rotations supposed to be done? Meaning the clothes, shoes, books should be rotated as NEW and not half done. Meaning only taking out half of t...

Laura Loggins
Laura Logginsa month ago
★★☆☆☆

I haven't been here in a couple of years and always had really good luck finding items. Everything has gone to clothes for the most part. Even the bins were just clothes. Really disappointed in this trip.

Danielle Smith
Danielle Smith6 months ago
★★★☆☆

Love it here, now that the trouble starters are gone it’s great, my 3 star review is because I’ve seen workers are waiting along with putting things at certain spots for a certain person. I’ve been told this by several people along with seen it happe...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, take a moment to explore both the main store and the outlet bins for the best finds.

Try to visit on a Tuesday when new inventory is added, increasing your chances of spotting unique items.

There’s parking available, but be prepared to drive around the back for access to the outlet section.

Hours

  • monday9:00 AM - 6:00 PM
  • tuesday9:00 AM - 6:00 PM
  • wednesday9:00 AM - 6:00 PM
  • thursday9:00 AM - 6:00 PM
  • friday9:00 AM - 6:00 PM
  • saturday9:00 AM - 6:00 PM
  • sunday11:00 AM - 4:00 PM

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Customer Reviews