Goodwill Store & Donation Center

Closed
★★★☆☆3.8
Goodwill Store & Donation Center in Birmingham, AL

About Goodwill Store & Donation Center

Goodwill Store & Donation Center in Brook Highland offers a diverse selection of unique items donated by the local community. Shoppers can find everything from clothing to furniture, all while supporting a good cause.

The atmosphere is welcoming and community-oriented, making it a great place to find hidden gems. Many shoppers appreciate the variety and quality of the products available, contributing to a positive shopping experience.

Conveniently located in the Brook Highland Plaza, the store is easily accessible for both locals and visitors. Ample parking is available, making it a hassle-free stop for thrift enthusiasts.

Editor's Review

The Goodwill Store & Donation Center in Birmingham, AL, offers a shopping experience that resonates well with a diverse crowd, drawing both seasoned thrift store enthusiasts and those new to the world of second-hand goods. Reviewer Brittain Mitchell expressed his delight, stating, 'This was a really great store... I enjoyed it and bought a lot of stuff there today.' It's clear that many shoppers appreciate the unique and quality items available at this location, especially in a community that thrives on supporting local initiatives.

However, not all feedback is glowing. Some customers have raised concerns about pricing practices, suggesting that the store sometimes charges higher prices for items, which can be frustrating for those seeking bargains. Olivia's review reflects this dissatisfaction, as she remarked, 'It's gotten more and more corrupt at so called thrift stores... they PRICE GOUGE items of any real value.' These conflicting sentiments illustrate the store's appeal, as well as the challenges it faces in meeting customer expectations.

Another highlight seems to be the store's clean and organized environment, with Lien David noting a 'good selection of furniture and clothes' although he also pointed out room for improvement in organization. This balance of positive and critical feedback paints a picture of a store that is working to enhance its offerings while staying true to its mission of providing job training and resources for the community.

Best for: Those who enjoy thrifting while supporting local community initiatives.

What We Like

  • Unique and quality items
  • Clean and organized store environment
  • Supports job training and resources for Alabamians

Room for Improvement

  • Inconsistent pricing strategies
  • Organization could be improved

What Customers Are Saying

'This was a really great store... I enjoyed it and bought a lot of stuff there today.'

Brittain Mitchell

'It's gotten more and more corrupt at so called thrift stores... they PRICE GOUGE items of any real value.'

Olivia

'Good selection of furniture and cloths, a few toys and books; organization can be improved.'

Lien David

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect a friendly and supportive environment that emphasizes community involvement.
  • You'll find a mix of quality secondhand items, including furniture, clothing, and household goods.
  • Prices are generally affordable, making it a great option for budget-conscious shoppers.

Business Highlights

  • Located in the Brook Highland Plaza
  • Unique and quality items
  • Supports job training and resources for Alabamians

Google Reviews

Brittain Mitchell
Brittain Mitchell4 months ago
★★★★

This was a really great story they really had a lot of great stuff, lot of nice stuff it was really great I enjoyed it and bought a lot of stuff there today and I go to thrift stores all the time so it's a lot of new finds a lot of great things.. So...

Lien David
Lien David4 months ago
★★★★

good selection of furniture and cloths, a few toys and books organization can be improved.

Angelia Bowdre
Angelia Bowdre4 years ago
★★★★

So I used to be a thrift store junkie, but in the last 4 to 5 years, I haven't shopped like that! 😆 Nevertheless, I saw a preview of the opening of the Good Will store in Brookhighland on Fox 6 news and decided that I would check it out! It's a gre...

Michelle Bomar
Michelle Bomar10 months ago
★★★★★

I am responding to Ms. Rose who posted about her visit on 7/1/25 where she encountered some “loud teenagers”- my son was the one she claims was disrespectful……my son posts content on TikTok that he films at Goodwill. He has been doing this for the pa...

Olivia
Olivia7 months ago
☆☆☆☆

Truly the most horrible Goodwill I've ever visited!! Absolutely nothing of value is put out onto the floor! It's gotten more and more corrupt at so called "thrift" stores, as they collect valuable items for free, make a profit, but then GREED sets i...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take your time to browse through different sections as there are often surprising finds.

Visiting during the week can help you avoid larger crowds typically seen on weekends.

Consider checking out nearby shops in Brook Highland Plaza after your visit for a full day of shopping.

Hours

  • monday9:00 AM - 7:00 PM
  • tuesday9:00 AM - 7:00 PM
  • wednesday9:00 AM - 7:00 PM
  • thursday9:00 AM - 7:00 PM
  • friday9:00 AM - 7:00 PM
  • saturday9:00 AM - 7:00 PM
  • sunday11:00 AM - 7:00 PM

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Customer Reviews