Family Thrift Store
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About Family Thrift Store
Family Thrift Store is your go-to spot in Kansas City for a wide variety of secondhand goods, including clothing, home decor, and unique finds. With a mission to provide affordable options, this store is perfect for budget-conscious shoppers looking for quality items.
The atmosphere at Family Thrift Store is friendly and welcoming, making it a pleasant place to browse. You'll find a mix of regular shoppers and newcomers, all on the lookout for hidden treasures or just a good deal.
Located conveniently in Kansas City, the store is easily accessible with ample parking available nearby. Whether you're a local or just visiting, stopping by Family Thrift Store is an easy addition to your day.
Editor's Review
The Family Thrift Store in Kansas City, MO, has earned a solid reputation with an overall rating of 4.0 out of 5 from 26 reviews. Customers appreciate its veteran-owned status and the support it provides to Disabled American Veterans. However, a few common complaints keep popping up.
For example, Sharla Riead expresses her frustration: 'You used to be able to try on clothes here. They no longer have a dressing room.' This sentiment echoes among others who feel restricted by the store's return policy, which only offers store credit instead of refunds.
Additionally, Lavena Labrie points out issues with checkout, saying, 'The new faces @ ck. out talk too much...it's nice to hire youth but they need 2 b trained.' While the enthusiasm of younger staff can be refreshing, it seems training is a significant area needing attention.
On a positive note, Felicia shares her love for the store: 'I absolutely love Red Racks. I have gotten so many quality items from there.' This indicates that, despite some bumps, many shoppers are finding great deals and quality products. Overall, the Family Thrift Store has its strengths but could benefit from addressing customer service issues and the lack of dressing rooms.
What We Like
- Veteran-owned and supports Disabled American Veterans
- Offers a wide variety of quality items
- Many customers report finding great deals
Room for Improvement
- No dressing rooms for trying on clothes
- Inconsistent checkout experience with new staff
- Store credit only for returns
What Customers Are Saying
“You used to be able to try on clothes here. They no longer have a dressing room.”
— Sharla Riead
“The new faces @ ck. out talk too much...they need 2 b trained.”
— Lavena Labrie
“I absolutely love Red Racks. I have gotten so many quality items from there.”
— Felicia
What Shoppers Say
Based on analysis of 5 customer reviews
“They no longer have a dressing room.”
“They need 2 b trained.”
“Prices are going up even at the thrift store!”
“I was told I had to wait for it to be processed.”
“I have gotten so many quality items from there.”
Insider Tips
Be prepared to return items for store credit only.
Double-check your receipt to avoid overcharges.
What to Expect
- Expect a friendly shopping experience with staff ready to assist you.
- You'll find a diverse selection of secondhand items, perfect for anyone looking for unique or budget-friendly options.
- Prices are generally affordable, making it a great place to find deals on quality merchandise.
Business Highlights
- ✓Veteran-owned company
- ✓Supports Disabled American Veterans
- ✓Donations accepted from 9am to 9pm
Google Reviews
You used to be able to try on clothes here. They no longer have a dressing room. If something doesn't fit, then you can bring it back, but you won't get a refund. You only get store credit. So you spend gas to get here, then more gas to come back,...
The new faces @ ck. out talk too much. & make mistakes they either have over charged me or left stuff off I was charged for..this is the 3rd time occurance..its nice to hire youth but they need 2 b trained...
I absolutely love Red Racks. I have gotten so many quality items from there. I go all of the time. Great store
Went there to ask about an item that was donated outside. I was told I had to wait for it to be processed and I'd receive a follow up call, but sadly that never happened.....
Prices are going up even at the thrift store! However this is better then City thrift anyday. Who pays $6 for a used t-shirt though!!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're new to thrift shopping, take your time to browse through the racks for the best finds.
Try visiting during the weekdays when the store is typically less crowded for a more relaxed experience.
Look for nearby parking lots or street parking to make your visit convenient.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday10:00 AM - 8:00 PM