Family Thrift Store
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About Family Thrift Store
Red Racks Thrift Stores offers a wide selection of quality secondhand items at reasonable prices. As a veteran-owned business, they pride themselves on supporting the community and providing a sustainable shopping option.
The atmosphere at Red Racks is welcoming, with a diverse range of products that cater to various tastes and needs. Many shoppers appreciate the sense of community and the shared mission of supporting local veterans.
Located in Kansas City, MO, Red Racks Thrift Stores is easily accessible for both locals and visitors. With ample parking and extended hours from 9 AM to 9 PM, it's convenient to stop by anytime during the week.
Editor's Review
The Family Thrift Store in Kansas City, MO has earned a solid 4.0 rating from 27 reviews, but itβs clear that opinions are mixed. Shoppers appreciate the store's commitment to supporting Disabled American Veterans, and many enjoy browsing the selection of quality items. As Felicia gushed, 'I absolutely love Red Racks. I have gotten so many quality items from there.' Itβs this kind of positive feedback that keeps regulars coming back.
However, there are notable frustrations among customers. A recurring complaint is the lack of a dressing room, which can be a deal-breaker for many. Sharla Riead expressed this frustration clearly: 'If something doesn't fit, then you can bring it back, but you won't get a refund. You only get store credit.' This policy forces shoppers into a cycle of returns that no one enjoys.
Another issue is the inexperience of some checkout staff. Lavena Labrie mentioned recurring mistakes with her purchases, indicating a need for better training. While the store's mission is commendable, these operational hiccups can sour the experience. Overall, Family Thrift Store stands out for its values and quality items but needs to address these consistent complaints to enhance the customer experience.
What We Like
- Veteran-owned and supports Disabled American Veterans
- Wide selection of quality items
- Convenient donation hours from 9am to 9pm
Room for Improvement
- No dressing room available for trying on clothes
- Checkout staff can be inexperienced and make mistakes
What Customers Are Saying
βI absolutely love Red Racks. I have gotten so many quality items from there.β
β Felicia
βIf something doesn't fit, then you can bring it back, but you won't get a refund. You only get store credit.β
β Sharla Riead
What to Expect
- Expect to browse through a diverse selection of gently used items from clothing to household goods.
- The store often features unique finds, so keep an eye out for special items that catch your interest.
- Prices are generally very reasonable, providing great value for quality secondhand merchandise.
Business Highlights
- βVeteran-owned company
- βSupports Disabled American Veterans
- βDonations accepted from 9am to 9pm
Google Reviews
You used to be able to try on clothes here. They no longer have a dressing room. If something doesn't fit, then you can bring it back, but you won't get a refund. You only get store credit. So you spend gas to get here, then more gas to come back,...
The new faces @ ck. out talk too much. & make mistakes they either have over charged me or left stuff off I was charged for..this is the 3rd time occurance..its nice to hire youth but they need 2 b trained...
I absolutely love Red Racks. I have gotten so many quality items from there. I go all of the time. Great store
Went there to ask about an item that was donated outside. I was told I had to wait for it to be processed and I'd receive a follow up call, but sadly that never happened.....
Prices are going up even at the thrift store! However this is better then City thrift anyday. Who pays $6 for a used t-shirt though!!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the aisles for hidden gems.
Consider visiting during the weekdays to avoid the weekend crowds and have a more relaxed shopping experience.
There's plenty of parking available, so you shouldn't have trouble finding a spot close to the entrance.
Hours
- monday9:00β―AM - 9:00β―PM
- tuesday9:00β―AM - 9:00β―PM
- wednesday9:00β―AM - 9:00β―PM
- thursday9:00β―AM - 9:00β―PM
- friday9:00β―AM - 9:00β―PM
- saturday9:00β―AM - 9:00β―PM
- sunday10:00β―AM - 8:00β―PM





