Goodwill Outlet
Closed
About Goodwill Outlet
Goodwill Outlet in Charleston, WV offers a unique shopping experience where you can find a wide variety of secondhand items. They focus on providing vocational services and programs that help individuals overcome barriers to employment, making your purchases support a meaningful cause.
The atmosphere is quite casual and can feel a bit like a treasure hunt. You'll find bins filled with clothing and other goods, so be prepared for a bit of digging and searching to uncover your next great find.
Located conveniently in Charleston, this outlet is easily accessible for locals and visitors alike. It's a family-owned establishment that has been part of the community since 1992, making it a familiar spot for thrift enthusiasts.
Editor's Review
Goodwill Outlet in Charleston, WV, has garnered an overall rating of 3.7 out of 5 from 290 reviews, reflecting a mix of opinions among local shoppers. The store has been family-owned since 1992, which tends to resonate positively with many customers. However, the significant shift to a bin-style shopping experience has drawn critical feedback. For instance, Promise Bragg expressed frustration, stating, 'This new “bin thing” is NOT it.' This sentiment echoes throughout multiple reviews, where customers have likened the shopping experience to 'dumpster diving' due to items being chaotic and unorganized. While some appreciate the new setup, as Jim Burdette noted, 'they definitely are going in a better direction,' the overall consensus suggests that cleanliness and organization remain major concerns.
Shoppers have praised the store for its new inventory every Tuesday, creating a sense of excitement for frequent visits. However, the negative experiences often center around the condition of items and customer service. Dale Hahn highlighted, 'Things like this should not be sitting out,' referencing poorly maintained merchandise. Many feel that prices can be on the high side for second-hand goods, Sara G. even compared prices unfavorably to Walmart, calling out that 'they want Walmart prices for stained torn and worn clothing.'
What We Like
- Family-owned since 1992, fostering community ties
- New inventory every Tuesday, offering fresh finds
- Extensive business services and vocational programs
Room for Improvement
- Disorganized and chaotic shopping experience due to bin style
- Inconsistent item quality and pricing compared to retail stores
What Customers Are Saying
“'This new “bin thing” is NOT it.'”
— Promise Bragg
“'Things like this should not be sitting out.'”
— Dale Hahn
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect to sift through bins filled with a variety of items, which can be a fun and engaging experience for thrifting fans.
- The selection changes frequently, with new inventory added every Tuesday, so you'll find something different each time you visit.
- Prices are typically affordable, and you can often find great deals, especially if you're willing to spend some time digging through the bins.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Offers extensive business services
- ✓Largest employer in the area
- ✓Provides vocational services and youth programs
- ✓Supports community economic impact through donations
Google Reviews
This new “bin thing” is NOT it. I’m not sure what the point of this was, or how was supposed to improve your shipping experience. Because digging in the same bin around other people fighting with your cart and getting your hands even more dirtier tha...
I enjoy looking through the bins glad they opened one here but make sure you're wearing gloves. This is a tool to pick up dog poop, it definitely looks used. Things like this should not be sitting out. The staff need to do better as to what they are ...
If you enjoy dumpster diving this is the place to be. Clothes are all just thrown in Bins so you’re digging around trying to find something that fits or even your gender. Leave bin shopping to boxed stuff goodwill.
Well I tried to avoid this one when it was a regular Goodwill because it was probably the worst Goodwill ( no it WAS the worse no probably about it) I’d ever been to ( and I’ve been to a lot of Goodwills) but I thought I’d give them a try seeing how ...
Not friendly place, went in to look for some clothing, and someone standing near my that works there said yeah all the good stuff is gone, rude, I wasn't talking to you I was talking to my husband, they want walmart prices for stained torn and worn c...
Reviews from Google
Frequently Asked Questions
Visiting Tips
For first-time visitors, wearing gloves can be a good idea, as some items may not be in the best condition.
Consider visiting on a Tuesday to check out the new inventory that's put out that day for a better selection.
There's usually ample parking nearby, but it's a good idea to arrive early to avoid the busier shopping hours.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday9:00 AM - 9:00 PM
