Heart and Hand Outreach Ministries and Thrift Store

Closed
Est. 1992
★★★★½4.6
Heart and Hand Outreach Ministries and Thrift Store in Charleston, WV

About Heart and Hand Outreach Ministries and Thrift Store

Heart and Hand Outreach Ministries and Thrift Store is a community-focused organization in Charleston, WV, dedicated to supporting neighbors with their emergency basic needs. They offer a variety of secondhand items, including clothing, books, and household goods, all while providing a welcoming atmosphere for shoppers.

When you visit, you'll find a friendly staff eager to assist and a community vibe that makes you feel right at home. The store not only provides affordable goods but also serves as a food bank, showcasing their commitment to both physical and spiritual support.

Located in the heart of Charleston, this thrift store is easily accessible for locals and visitors alike. With convenient hours from Monday to Wednesday, it's a great spot to stop by and check out new inventory every Tuesday.

Editor's Review

Located in Charleston, WV, Heart and Hand Outreach Ministries and Thrift Store has earned a reputation as a beloved community resource since its inception in 1992. With an impressive overall rating of 4.6 out of 5 from 199 reviews, it’s clear that this family-owned store is more than just a thrift shop; it’s a supportive hub for local residents facing tough times. Customers frequently express their gratitude for both the affordable prices and the compassionate staff. For instance, James Sayre shared, 'Everyone was very helpful to help a brother out in a time of need.' This sentiment resonates throughout the reviews, highlighting the store's role in providing not just goods, but genuine assistance.

Shoppers love the vibrant selection of items available, especially organic produce and closeout deals that cater to a variety of needs. One enthusiastic reviewer noted, 'A great little thrift store that does a great job serving our community.' This sense of community service is a recurring theme; Sandraella Call emphasized how gracious the staff were when she made donations, saying, 'Thank you for all you do for our community!'

While the overwhelming majority of reviews are positive, some shoppers have mentioned a desire for a larger inventory or more frequent updates between the weekly inventory refreshes every Tuesday. Nonetheless, the consistent praise for the friendly staff and community support makes Heart and Hand a standout option for thrift shoppers in the area.

Best for: Those looking for affordable thrift items while supporting a community-focused organization.

What We Like

  • Friendly and helpful staff
  • Affordable prices
  • Supportive community resource

Room for Improvement

  • Inventory may feel limited at times
  • Need for more frequent updates

What Customers Are Saying

Everyone was very helpful to help a brother out in a time of need.

James Sayre

A great little thrift store that does a great job serving our community.

the4rds

Thank you for all you do for our community!

Sandraella Call

What Shoppers Say

Based on analysis of 5 customer reviews

StaffExcellent

Everyone was very helpful to help a brother out

Community SupportExcellent

You're there for them when people are struggling

PricesGood

Great staff and great prices

SelectionGood

A very nice store with lots of wonderful clothes

Best for: Individuals and families in need of affordable resources and support.

Insider Tips

Explore the book section for unique finds

Consider donating items as they appreciate contributions

Thrift & Consignment Stores Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • You'll enjoy a welcoming atmosphere with a community-centered focus.
  • Expect a diverse selection of items ranging from clothing to organic produce.
  • Prices are very affordable, making it easy to find great deals while supporting a good cause.

Business Highlights

  • Community based organization serving emergency basic needs
  • Demonstrates the love of Christ through physical and spiritual assistance
  • Offers a thrift store to support the community

Google Reviews

Roadhouse James Sayre
Roadhouse James Sayre4 months ago
★★★★★

This is James (Roadhouse) Sayre, commenting on the wonderful heart and hand outreach ministries located in the beautiful town of South Charleston West Virginia. Everyone that I met and came in contact with, were very lovely and beautiful people. Ever...

the4rds
the4rdsa month ago
★★★★★

A great little thrift store that does a great job serving our community. I always like to go through the books. A great place to donate.

Jonathan Reavis
Jonathan Reavisa year ago
★★★★★

Great staff and great prices. Very helpful for the community for the ones in need. Also a food bank and great hours. Highly recommend if in the area.

Sandraella Call
Sandraella Calla year ago
★★★★★

Made donations to all various outreach programs! Heart & Hand was so gracious and kind. Picked up and moved everything out for us. They thanked me for all the things numerous times. No Heart & Hand❤️❤️Thank you for all you do for our community! When ...

angie cottrill
angie cottrill6 months ago
★★★★★

A very nice store with lots of wonderful clothes and other merchandise. I highly recommend this store. The ladies that ring you up are always friendly.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take your time exploring the various sections of the store to find unique treasures.

Try to visit on a Tuesday for new inventory and the best selection.

There’s ample parking available nearby, so you won’t have trouble finding a spot.

Hours

  • monday10:00 AM - 4:00 PM
  • tuesday10:00 AM - 4:00 PM
  • wednesday10:00 AM - 4:00 PM
  • thursday10:00 AM - 4:00 PM
  • friday10:00 AM - 4:00 PM
  • saturday10:00 AM - 4:00 PM
  • sundayClosed

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Customer Reviews