Goodwill Outlet and Donation Center
Closed
About Goodwill Outlet and Donation Center
Goodwill Outlet and Donation Center in Colorado Springs, CO, offers a unique shopping experience where you can find a wide variety of secondhand items at incredibly low prices. From clothing to household goods, it's a treasure trove for those looking for a deal or something special.
The atmosphere can be quite chaotic, with some customers noting a lack of organization and cleanliness. It's a mixed bag; while some enjoy the thrill of the hunt, others might find the environment a bit overwhelming.
Located conveniently in Colorado Springs, the store is accessible for both locals and visitors, making it easy to drop by and browse. Parking is generally available, but it's a good idea to arrive early if you want the best spots.
Editor's Review
The Goodwill Outlet and Donation Center in Colorado Springs has become a familiar stop for locals seeking both thrift shopping treasures and a way to give back through donations. Family-owned since 1992, this outlet has earned a reputation for its consistently low prices and the potential for finding unique items that can be resold for profit. As noted by Daria Nikolaevna, who praised the outlet, 'It’s a great spot for beginner resellers.' She emphasized the need to familiarize oneself with the store's rules to ensure a stress-free shopping experience.
However, not all experiences have been positive. A significant number of reviewers voiced concerns about the store's cleanliness and organization, with one customer describing it as 'a mess,' while others echoed similar frustrations about the overall conditions. The sentiment among several reviewers suggested that the staff could benefit from more effective customer service training. For instance, Katie Jones mentioned an interaction where she felt rudely treated by an employee when she needed assistance, highlighting a recurring theme of dissatisfaction with staff engagement.
Despite these issues, the store offers some appealing features, such as accepting EBT/SNAP and offering discounts for military personnel and seniors. Many customers appreciate the new inventory that arrives every Tuesday, creating excitement for regular shoppers looking to unearth their next find.
What We Like
- Low prices on unique items
- Frequent new inventory
- Discounts for seniors and military
Room for Improvement
- Cleanliness and organization issues
- Inconsistent customer service
What Customers Are Saying
“It’s a great spot for beginner resellers.”
— Daria Nikolaevna
“Cleanliness is not a priority here; it’s filthy, a mess.”
— Bellacina Studios
What Shoppers Say
Based on analysis of 5 customer reviews
“Dirty! Filthy, a MESS.”
“The customers and staff are so rude.”
“The prices are incredibly low.”
“Knowing the rules will help you shop without stress.”
Insider Tips
Bring your own bag — there aren’t enough carts.
Ask employees about the specific shopping rules.
Thrift & Consignment Stores Details
Certifications
What to Expect
- Expect a somewhat cluttered shopping experience as items are often not organized in a typical retail fashion.
- The product selection changes frequently, so each visit can yield different finds, from vintage clothing to household items.
- Prices are generally very low, making it a popular spot for budget-conscious shoppers and resellers alike.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Military discount every Tuesday
- ✓Senior discount every Wednesday
- ✓Daily donation hours
Google Reviews
Dirty! Filthy, a MESS. No organization, structure, NO ONE IS CLEANING NOTHING IN HERE!!!! Caked on dirt! I can’t do dirty. I just can’t. Not my jam 🤷🏻♀️ if you like it, …. GO FOR IT 😉 I’m not knocking it for YOU!
Likely the most horrendous experience I've ever had in a store. Had never been there before and had no idea how things worked. I was casually wandering from bin to bin when a horribly rude male employee started yelling, "ma'am! DO NOT CROSS IN FRONT ...
I give this place 10 stars! It’s a great spot for beginner resellers. The prices are incredibly low, and if you take your time and look carefully, you can always find treasures that resell for good profit. This outlet has specific rules, so I highly...
the bad reviews are from people who don't understand how things at "the bins" work. You cannot come to a GW Outlet and expect a regular store experience. I've been to all of the bin locations in the Denver area and much prefer the Colorado Springs lo...
If I could give no stars I really truly would this place is beyond terrible. The customers and staff are so rude. They push you out of the way and almost run you over. Apparently customers can hog the carts all day on the sidelines and camp at the st...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be prepared for a bit of a mess and take your time exploring the aisles.
Consider visiting during the week when it's likely to be less crowded, making your shopping experience more enjoyable.
Check out nearby cafes or eateries for a quick bite before or after your visit to recharge.
Hours
- monday9:00 AM - 7:00 PM
- tuesday9:00 AM - 7:00 PM
- wednesday9:00 AM - 7:00 PM
- thursday9:00 AM - 7:00 PM
- friday9:00 AM - 7:00 PM
- saturday9:00 AM - 7:00 PM
- sunday11:00 AM - 5:00 PM
